Job Summary:

The Webmaster serves as the primary contact for all aspects of the organizations website(s), handling a range of responsibilities that may include web design and development, routine site and content maintenance, and various updates to ensure sites align with the goals and objectives of the company.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Serves as the primary contact for all aspects of the organizations website(s).
• Develops and maintains internet and intranet portals, forms, and structures in accordance with the organizations needs; collaborates closely with MIS/Database Manager, Communications/Public Relations Director, Human Resource Director, Operations Director, and others invested leadership staff.
• Develops, implements, and maintains e-commerce applications in collaboration with the organizations retail operations, sales, marketing, and related departments.
• Encourages and facilitates consistent, creative, and unified web design across the organizations web properties.
• Collects and analyzes web analytics and similar data; identifies opportunities to improve search engine optimization (SEO), time on site, web traffic, and other relevant metrics.
• Maintains and documents ownership of companys internet domains.
• Assists employees with use of company websites through one-on-one support, user guides, and training sessions.
• Ensures compliance with company policies, procedures, and ethical standards; software licenses; and applicable state and federal laws and regulations including data security, privacy, and intellectual property laws.
• Maintains current knowledge of best practices and emerging developments in web design, web development, and technology.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Extensive knowledge of website management, analytics, design, and SEO best practices and standards.
• Working knowledge of or ability to quickly learn web content management systems, applications, and tools used by the organization.
• Highly proficient with HTML/CSS; working knowledge of XML, SQL, JavaScript, and other programming languages.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Strong analytical, troubleshooting, and problem-solving skills.

Education and Experience:

• Bachelors degree in Computer Science or related field required; coursework in digital media, web design, and/or computer programming highly preferred.
• Equivalent progressive professional experience may be substituted for education with approval of Chief Operating Officer.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.