Have an HR Question? We're Here To Help.
SHRM's HR Knowledge Advisors offer guidance, real-life personal/professional experiences, and resources to assist our members with their HR-related inquiries. This member benefit includes up to 15 inquiries per 12-month membership period.
This benefit is not offered to SHRM student members or non-SHRM members. Join or upgrade your membership to gain access.
NOTE: Please be sure to use the email address associated with your membership when submitting requests.
For questions about SHRM products and services, please contact our Customer Experience Team.
Not a member?
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Call
Weekdays 8:30 a.m. – 8:00 p.m. ET
U.S: 800.283.SHRM (7476) Select Option 5
INTERNATIONAL: 1.703.548.3440 Select Option 5
Active Executive Network (EN) Members Get Unlimited Inquiries
As an active SHRM Executive Network (EN) member, you receive unlimited inquiries during your membership period.
NOTE: Please be sure to use the email address associated with your EN membership when submitting requests.
- SHRM memberships are individual and cannot be shared. We may only speak with or send information to the person holding the SHRM membership, therefore speakerphone use is not permitted.
- Due to federal regulations, HR Knowledge Advisors are not able to provide services to members from foreign countries with which the U.S. has trade sanctions in place. These countries include Cuba, Iran, North Korea, Syria, Russia, and the Crimea region of Ukraine.
- If you have already received a response to your request and need further clarification on the issue, we ask that you contact the HR Knowledge Advisor who responded to your original request for follow-up.
- SHRM's HR Knowledge Advisors are not attorneys and cannot provide legal advice. They provide general knowledge and information as HR professionals.
Add Us to Your Contacts
You never know when you'll need advice from our Advisors. Just scan the QR code with the camera app on your phone.
Additional Resources
Meet Our Advisors
Theresa Adams, SHRM-SCP
Senior HR Knowledge Advisor
Theresa Adams is a SHRM-SCP certified professional with 23 years generalist experience in the human resources field.
April Brasher
HR Knowledge Advisor
April Brasher is an accomplished HR professional with extensive expertise in management, employee relations, benefits, and leave administration. Holding dual Master’s Degrees in Business and HR, she has a diverse background spanning nonprofit and for-profit sectors, including manufacturing, education, and union environments. Recently certified in OSHA 30, she is committed to workplace safety and excellence. Outside of work, she enjoys reading, yoga, spin classes, and Zumba.
Katie Brennan, SHRM-CP
HR Knowledge Advisor
Katie Brennan, SHRM-CP, has been a SHRM HR Knowledge Advisor since October 2015.
Karen Burke, SHRM-CP
HR Knowledge Advisor
Karen Burke have 13 years of employment with the SHRM HR Knowledge Center.
Jennifer Chang, SHRM-CP
HR Knowledge Advisor
Jennifer Chang, SHRM-CP, brings a decade of human resources experience.
Nancy Conway, SHRM-SCP
HR Knowledge Advisor
Nancy Conway, SHRM-SCP, has over 25 years of HR in various industries including retail, call centers, banking, and healthcare.
Rue Dooley, SHRM-SCP
HR Knowledge Advisor
Rue Dooley, SHRM-SCP, has been an HR Knowledge Advisor for SHRM for over 22 years.
Jim Emanuel, SHRM-SCP
HR Knowledge Advisor
Jim Emanuel has over 30+ years of HR experience.
Rosa Hardesty, SHRM-SCP
HR Knowledge Advisor
Rosa Hardesty, SHRM-SCP began employment at SHRM in May 2016 as an HR Advisor.
Robyn Hopper, SHRM-CP
HR Knowledge Advisor
Robyn Hopper is a SHRM-CP with 24+ years of experience in the human resources field.
Elissa Jessup, SHRM-SCP
HR Knowledge Advisor
Elissa Jessup, SHRM-SCP, has 8 years' human resources experience.
Yvette Lee, SHRM-SCP
HR Knowledge Advisor
Yvette Lee, SHRM-SCP, is an HR Knowledge Advisor at SHRM.
Deniece Maston, SHRM-CP
HR Knowledge Advisor
Deniece Maston has 14+ years of HR experience.
Victoria Neal, SHRM-SCP
HR Knowledge Advisor
Victoria Neal, SHRM-SCP, is an HR Knowledge Advisor.
Julie Schweber, SHRM-SCP
Senior HR Knowledge Advisor
Julie Schweber, SHRM-SCP, has over 18 years of strategic and tactical HR experience.
Melissa White, SHRM-CP
HR Knowledge Advisor
Melissa White, SHRM-CP, has over 11 years of direct human resources experience in the nonprofit and health care fields.