Job Summary:

The Survey Researcher will draft and conduct data surveys for clients, collecting information on customer satisfaction, market research, and similar topics.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Prepares surveys for clients on various topics including customer satisfaction, market research, opinions, politics, and/or health care.
• Meets with clients to determine requirements and objectives of the survey.
• Coordinates with other researchers to identify the most effective survey method; methods may include interviews, questionnaires, focus groups, market research surveys, and opinion polls.
• Plans, writes, and proofreads survey questions; tests the survey to determine the time required for completion.
• Facilitates execution and fielding of the survey, whether by phone, mail, online, or other delivery.
• Collects data and survey results.
• Analyzes data and prepares reports; delivers or distributes reports to present survey findings to clients.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Thorough knowledge of research methods and best practices for conducting surveys.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software used to draft surveys and reports.

Education and Experience:

• Bachelors degree in Marketing, Business, or related field required.
• Two years of related experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.