Job Summary:

The Retail Lending Operations Officer will manage the retail lending division and its employees while overseeing loan funding accounting procedures.

Supervisory Responsibilities:

• Interviews, hires, and trains employees for the department.
• Oversees the daily workflow of the lending division.

Duties/Responsibilities:

• Reviews loan packages, ensuring accuracy and completeness of required signatures, disclosures, and supporting documentation.
• Prepares and authorizes settlement sheets, vouchers, and general ledger entries.
• Oversees servicing of loans; reviews files for accuracy of statements and rates; conducts year-end processing; and facilitates correspondence with customers, branches, and other departments.
• Contacts branch staff regarding errors in documents or supporting documentation; ensures problems are resolved.
• Drafts and distributes weekly and monthly funding reports for management.
• Ensures timely payment of bills and fees including fees for appraisals and title insurance.
• Drafts and/or maintains the consumer loan procedures manual.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Extensive knowledge of consumer lending field.
• Strong analytical and problem-solving skills particularly regarding complex financial information.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in Accounting, Business Administration, or related field required.
• Three to five years of experience in consumer lending required with management experience highly preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.