Job Summary:

The Quality Control Systems Manager will facilitate efficient production operations by planning, leading, and implementing quality assurance (QA) programs.

Supervisory Responsibilities:

• Hires and trains QA staff.
• Oversees the daily workflow and schedules of the department.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Collects and evaluates production samples, ensuring that materials and products meet acceptable quality and integrity standards.
• Coordinates employee efforts to ensure efficient production and manufacturing lines.
• Facilitates communication among production departments and management.
• Drafts and implements policies and procedures to improve the manufacturing process and the quality of goods produced.
• Drafts and maintains logs, records, and other documentation of testing procedures, methodologies, and criteria.
• Maintains records of test results, defects identified, and other key metrics related to quality control.
• Analyzes quality control test results and offers feedback and interpretations of those results to production management or staff.
• Maintains knowledge of trends, developments, and technological advances in the applicable industry and in the quality control field.
• Drafts and maintains standard operating procedures, manuals, and documentation for the manufacturing and QA processes.
• Monitors and periodically reports on production quality, nonconformance, trends, and underlying causes of defects in products or processes.
• Ceases production when serious product defects or risks arise.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Thorough understanding of quality control standards and methodology.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in related industrial, scientific, or business field required; Masters degree preferred.
• At least three years of related experience in manufacturing and production required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.