Job Summary:

The Computer Operations Specialist will coordinate and maintain assigned processing systems and procedures, ensuring that efficiency and user satisfaction are maintained.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Acts as liaison on technical matters between the operations division and applications/systems analysts, manufacturers representatives, company engineers, and other appropriate staff.
• Identifies performance problems with assigned equipment, coordinates and schedules repairs, and recommends alternate hardware options.
• Schedules and organizes testing procedures and processes for new and modified applications and software systems.
• Recommends modifications to programming sequences and/or hardware as necessary to reduce processing time.
• Coordinates, evaluates, and adjusts processing schedules considering available equipment, staff, and job priorities.
• Develops, compiles, maintains, and analyzes production statistics.
• Develops and monitors schedules and procedures for hardware maintenance.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Knowledge of computers, networking, and electronics.
• Ability to identify the cause of processing problems and delays and to establish corrective actions.
• Ability to research and evaluate numerous elements and alternatives.

Education and Experience:

• Progression through computer operator positions or equivalent experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at a time.