Employees with body odor can cause a disruption in the workplace; other employees may feel uncomfortable and, in extreme cases, be unable to perform their jobs. Employees may also begin to talk about the problem in the workplace, which disrupts work even more. Managers may feel ill-equipped to deal with this type of situation and seek guidance from HR.
Given the personal nature of the problem, HR should advise managers to handle the matter with sensitivity. Body odor may be caused by a medical condition, poor hygiene or a specific diet, to name a few options. If the issue is not addressed appropriately, it may run afoul of the Americans with Disabilities Act or lead to claims of discrimination under Title VII of the Civil Rights Act.
Depending on the strength of relationship with the offending employee, HR or the manager should meet with the employee to bring the matter to the employee’s attention. Gently pointing out the strong odor and asking for a response from the employee is critical. If appropriate, HR or the manager should reference the company’s dress and grooming policy and the negative effect on the employee’s contributions can be discussed. The employee should be allowed an opportunity to discuss the matter and to provide possible solutions. In the event the employee states that he or she has a medical condition, HR or the manager should reassure the employee and discuss reasonable accommodations.
Issues such as this one may cause employees to be distracted and disgruntled. Because is it inappropriate for employees to handle these situations between themselves, managers must deal with this situation as soon as possible.
An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.
Related Content
HR must always include human intelligence and oversight of AI in decision-making in hiring and firing, a legal expert said at SHRM24. She added that HR can ensure compliance by meeting the strictest AI standards, which will be in Colorado’s upcoming AI law.
The proliferation of artificial intelligence in the workplace, and the ensuing expected increase in productivity and efficiency, could help usher in the four-day workweek, some experts predict.
Learn how Marsh McLennan successfully boosts staff well-being with digital tools, improving productivity and work satisfaction for more than 20,000 employees.