Dear ________________:
Although we realized that (name of employee) was seriously ill [or critically injured], the news of his/her death found us unprepared. The business relationship and personal friendship we had with [employee name] have been a source of enrichment and enjoyment to all of us. We shall miss [employee name] greatly.
[Employee name] was held in the highest regard by our employees and by many others with whom [he/she] worked in our industry. [He/she] set an example that will continue to be an inspiration to us all. Please accept our sincere sympathy for your loss.
We will be sending you benefit information and forms shortly. In the meantime, please call me if you have any questions or if we may be of assistance.
Sincerely,
(Name and title)
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