Burnout is a clinical mental health condition uniquely caused by work, Grasso said. “Someone who is dealing with clinical levels of burnout is dealing with levels of stress that significantly increase the likelihood of a cardiovascular event,” he explained. “Burnout can depress the immune system and often co-occurs with anxiety, depression, and insomnia. Burnout takes a toll on all aspects of someone’s quality of life, including their mental health, and their physical health. It also negatively impacts the business in terms of turnover, presenteeism, and absenteeism.”
Grasso said that the most common employer solutions—such as employee assistance programs, wellness programs, and mental health days—have their place but are insufficient, given the severity of the problem. And the reason these tactics don’t work? Because the problem is the work experience itself, he said.
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