Candidate experience is the journey a candidate takes during the recruitment process, from engaging with the job ad to accepting an employment offer. Improving and ensuring a positive candidate experience improves the quality of hires and enhances the employer's brand. Long-term quality hires and a memorable candidate experience can lead to recommendations and referrals from candidates/new hires.
Research Reveals Candidates’ Frustrations with Hiring Process
Candidate Resentment Is on the Rise
Honest HR Podcast: Maximizing the Candidate Experience—and Your Recruiting Results
SHRM
Articles
Why Candidate Experience Matters More Than Ever
HR Digest | Jan 2025
Candidate Experience 2.0: AI-Driven Personalization in Recruitment
7 Ways You Can Improve Your Candidate Experience
LinkedIn | Feb 2025, May 2024
Why the Candidate Experience Matters More Than You Think
Cornerstone | Dec 2024
Candidate Experience Matters: How to Make a Positive Impression and Attract Top Talent
Brookwoods | Sep 2024
Why Candidate Experience Matters (and How to Improve Yours)
Paylocity | May 2024
You Had Me At ‘Hello’—The Importance Of Candidate Experience
Forbes | Apr 2023
Strategy
From Meh to Memorable: Eight Inspiring Ways to Wow Your Candidates in 2025!
ERE | Nov 2024
Strategies to Enhance Candidate Experience in Recruiting
Aston Carter | Apr 2024
How to create a great candidate experience
Workable | Sep 2023
11 Candidate experience best practices to implement this year
Insperity
Getting Feedback
Why you should ask for candidate feedback
Qualtrics
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