Successful HR professionals often have a high emotional intelligence (EQ). When combined with other soft skills, such as empathy and self-awareness, these HR pros ensure that their employees feel appreciated and valued, making them a more productive team.
EQ is simply the ability to understand and manage your own and others’ emotions and grasping how emotions drive behaviors.
Read the full article
How Good Is Your Emotional Intelligence?
SHRM via Security Management Magazine | Feb 2024
The Role of Emotional Intelligence in HR Leadership
The Value of Emotionally Intelligent People Managers
SHRM
Articles
Emotional intelligence increases job satisfaction by developing feelings of emotional well-being, promoting higher self-esteem and positive moods, and decreasing negative affective emotions.
A Complete Guide to Emotional Intelligence in the Workplace
Thomas | Oct 2024
To improve emotional intelligence in the workplace, consider asking for help from your manager or a mentor. Explain your desire to improve your communication or leadership skills and ask what they would suggest helping you do this. For example, you might consider attending a training seminar or participating in a workplace activity that could benefit the entire team.
The Importance of Emotional Intelligence in the Workplace
Indeed | Aug 2024
Motivation is an integral component of emotional intelligence and is defined as the willingness to exert and maintain effort to achieve a goal or reach a desired outcome.
It involves the ability to be motivated by personal desires or external influences such as rewards. This motivation can come from within oneself, from others, from one's environment, or from some combination of these sources.
How To Build Emotional Intelligence And Be A Better Leader
People Managing People | Jul 2024
Self-management, also sometimes referred to as self-regulation, is another crucial component of emotional intelligence for leaders. It is described as the ability to manage (regulate) your own emotions when facing challenging and high-stress situations and maintain a positive outlook despite setbacks.
Self-management equips leaders with the potential to take on difficult situations head-on. More importantly, it teaches people to assess problems and react appropriately rather than impulsively.
The Importance of Emotional Intelligence in Leadership
Changing Point | Apr 2024
Emotionally intelligent leaders tend to communicate openly, honestly, and respectfully. They tailor their communication style to the needs of their team members, ensure messages are understood, and encourage open dialogue and feedback.
Why this is essential: Emotional intelligence enables leaders to understand and empathize with their team members’ emotions, allowing them to communicate more effectively and build stronger relationships.
The 4 Reasons Why Every Leader Needs High Emotional Intelligence
Skillsoft | Mar 2024
Related Reading
How To Improve Emotional Intelligence
Simply Psychology | Nov 2024
Improving Relationships at Work with EQ
Improving Emotional Intelligence (EQ)
Help Guide | Aug 2024
SHRM Ask An Advisor
Get expert help on a wide range of HR topics. Access experienced, certified HR Knowledge Advisors by phone, chat & email
Connect with An Advisor now: https://www.shrm.org/hrhelp
SHRM Members' Survey
Tell us what you think about the Express Request self-service feature in a few quick questions.
An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.
Related Content
HR must always include human intelligence and oversight of AI in decision-making in hiring and firing, a legal expert said at SHRM24. She added that HR can ensure compliance by meeting the strictest AI standards, which will be in Colorado’s upcoming AI law.
The proliferation of artificial intelligence in the workplace, and the ensuing expected increase in productivity and efficiency, could help usher in the four-day workweek, some experts predict.
Learn how Marsh McLennan successfully boosts staff well-being with digital tools, improving productivity and work satisfaction for more than 20,000 employees.