SHRM AI+HI Specialty Credential: Ushering in a New Era

SHRM remains at the forefront of HR advancements, anticipating the needs of the evolving profession. We equip HR professionals with the knowledge and skills they need to not only excel in their roles but also deliver impactful contributions that propel their organizations forward.

Let’s take a look at the newest specialty credential, the SHRM AI+HI Specialty Credential. It provides you the opportunity to evolve your artificial intelligence knowledge and skills as the profession itself evolves.

The concept of intelligent machines has captivated humanity for centuries. From ancient myths of automatons to modern science fiction, the idea of AI has permeated our imagination. But AI is no longer the stuff of dreams—it’s a rapidly evolving reality, and its impact on the workplace is undeniable. This is especially true for HR professionals, who are on the front lines of building and managing the modern workforce.

Why HR Needs to Embrace AI

The world of work is undergoing a significant transformation driven by AI. HR professionals who remain on the sidelines risk falling behind the curve. Here’s how AI is impacting the HR landscape:

• Recruitment and talent acquisition. AI can automate tasks such as resume screening and candidate prescreening, freeing up HR professionals to focus on more strategic initiatives. AI-powered tools can also analyze job descriptions and candidate profiles to identify the best matches, reducing bias and streamlining the hiring process.
• Performance management. AI can help track employee performance through data analysis, identify areas for improvement, and provide personalized feedback and training opportunities.
• Learning and development. AI-powered learning platforms can personalize learning experiences for each employee, tailoring content and delivery methods to individual needs and learning styles.
• Employee engagement. AI can be used to analyze employee sentiment and identify potential issues with morale or engagement. This data can then be used to develop targeted interventions and improve the overall work environment.

Staying Ahead of the Curve

The rapid evolution of AI presents both opportunities and challenges for HR professionals. To navigate this changing landscape, education is essential. This is where the SHRM AI+HI Specialty Credential comes in.

This six-week course utilizes a level-based learning approach with three stages designed to build comfort and excitement for AI:

• Exposure. This stage ignites the learners’ interest in AI by showcasing its applications and potential to streamline daily work life.
• Curiosity. Here, we foster a spirit of inquiry around implementing AI within organizations. HR professionals will gain a vision for AI’s potential benefits and how it can be used strategically.
• Experimentation. Empowered by newfound knowledge, participants will learn the practical steps of implementing AI in their workplaces. Fear will give way to excitement as they discover what’s possible with AI and how to share this knowledge for impactful change.

The SHRM AI+HI Specialty Credential goes beyond traditional learning. Participants gain access to SumTotal Communities, a vibrant online forum created just for this course. Here, they can engage with AI experts and get their questions answered by industry specialists, ensuring a deep understanding of AI applications in HR. They will also be able to share experiences, insights, and best practices with fellow HR professionals on their AI journeys. This fosters a collaborative learning environment and a sense of community within the course.

The course culminates in a groundbreaking capstone project. Participants will have the opportunity to apply their learnings to create a personalized AI implementation plan. This plan can be brought back to their organizations, putting them on the path to integrating AI and revolutionizing their HR practices.

The SHRM AI+HI Specialty Credential reflects our commitment to continuous innovation. We regularly update and create curriculum based on evolving HR trends, socioeconomic shifts in the workplace, and global advancements. By equipping HR professionals with the knowledge and skills to leverage AI, we empower them to shape the future of work.

Raymond Hayden, M.S., is SHRM’s senior instructional designer.