Service Award Checklist
☐ Review tenure of existing employees and establish meaningful award periods (1 year, 5 years, 10 years, etc.).
☐ Establish budget based on number of employees and types of awards desired.
☐ Select awards (pins, certificates, plaques etc.).
☐ Establish a procedure for monitoring awards that are due.
☐ Establish a process for recognizing awards (luncheon, staff meeting, etc.).
☐ Evaluate success of program via turnover analysis, employee attitude surveys, etc.
Recognition Program Checklist
☐ Develop criteria for recognition eligibility (i.e. customer service, sales, cost savings, etc).
☐ Establish forms and procedure for submitting and reviewing nominations.
☐ Project number of awards per year based on eligibility and criteria and establish budget.
☐ Select meaningful recognition items (gift certificates, time off with pay etc.).
☐ Communicate program objectives frequently to remind staff to submit nominations.
☐ Establish a process for recognizing recognition awards.
☐ Evaluate success of program periodically and modify accordingly.
Suggestion System Checklist
☐ Establish location to submit suggestions (i.e. lunch/break room) and provide forms.
☐ Provide guidelines for types of suggestions (cost savings, process changes, etc.).
☐ Establish procedures for review of suggestions.
☐ Respond to each suggestion in a respectful and timely manner.
☐ Encourage those with general complaints to address them to the human resource department.
☐ Establish reward system (i.e. percentage of cost savings) for suggestions that are adopted.
☐ Communicate company's willingness to accept suggestions.
☐ Provide recognition (in addition to rewards) for suggestions that are adopted.
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