Amber Clayton, SHRM-SCP is the Senior Director of Knowledge Center Operations at SHRM. She leads a team of HR experts who field an average of 60,000 HR-related inquiries from members a year. She is frequently sought after as an expert for work-related webcasts, conferences, and media interviews. Amber is SHRM-certified with a Bachelor of Science in Business Administration from the University of Baltimore. She also holds specialty credentials in California law, inclusive workplace culture, and workplace investigations. Before joining SHRM in 2011, she had years of HR experience in healthcare and retail.