In today’s competitive landscape, organizations are under pressure to maximize employee engagement while minimizing costs and culture fallout. Leaders seeking a profitable, sustainable way to balance workforce and business needs are turning to strategic recognition as a critical driver of ROI success.
In this webinar, Eliza Goehry with Workhuman and James McQuivey with Forrester explore the transformative human-focused approach to productivity and the powerful data-backed connection between personalized recognition and business outcomes.
In this session, you will learn:
- Insights into how personalized recognition programs can drive ROI and lead to financial gains through increased productivity, retention and engagement.
- How focusing on the human factors of employee experience, collaboration and leadership can amplify the impact of recognition on your organization.
- Actionable ways to craft tailored recognition experiences that resonate with employees and foster a culture of shared purpose.
Meet the Presenters
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Eliza Goehry
Eliza Goehry is Vice President of Global E-commerce at Workhuman, a leader in Workhuman’s proprietary global e-Commerce network, which contains expansive choices, with access to 2,000+ gift cards and over half a million merchandise items from thousands of leading brands. The e-Commerce network gives employees localized, relevant and impactful reward choices through an immersive and personalized redemption experience, making it a destination of choice for millions of employees around the world. She previously served as the Head Merchant of Wayfair’s Birch Lane brand.
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James McQuivey
James McQuivey, Ph.D. is Vice President and Research Director at Forrester. He tracks and predicts behavior change, whether among consumers or employees. In his tenure at Forrester, he successfully forecast the rise of online shopping in 1998 and more recently predicted the arrival of Amazon’s Echo platform before it existed. His models succeed because he focuses on an understanding of core human needs and motivations, using that foundation to predict why, when and how people will try new things. In February 2013, McQuivey published his book Digital Disruption: Unleashing the Next Wave of Innovation. Currently, he is the Research Director for Forrester's Future of Work team, guiding a team of analysts to not only identify changes in the world of work but also prepare clients in every industry to approach these changes as opportunities instead of threats.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.