Job Summary:

The General and Operations Manager will plan and oversee the daily operations of the organization to ensure goals and objectives are achieved.

Supervisory Responsibilities:

• Hires and trains new employees.
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Oversees the shipping and receiving functions.
• Determines labor needs to meet production goals.
• Assists with budget preparation for operations unit.
• Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
• Assists with, or prepares and updates, organizations operations manual and policies.
• Performs other related duties as required.

Required Skills/Abilities:

• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• Bachelors degree in Business Management, Business Administration, or related field required; M.B.A. preferred.
• Certification through the Institute of Certified Professional Managers (ICPM) preferred.
• Five years of related experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate the production facility.
• Must be able to lift 15 pounds at a time.