With more than 19 years in McKinsey's People function, Wendy Miller has extensive experience with human resources and professional development. Miller serves as the chief people officer for North America at McKinsey. She is based in Atlanta and has an MBA from Harvard Business School.
In this episode of the People + Strategy podcast, Miller joins host Mo Fathelbab to discuss how using data-driven insights can help create higher performing teams. Topics include the power of people analytics to help HR executives and business leaders solve problems, AI’s potential impact, and more.
Among some of her insights:
- "Many folks spend time thinking about how to be their best selves professionally, and I really believe that you have to have a well rounded life."
- “The more all organizations can do to create a cadence where [feedback] is natural and just part of the vocabulary, part of the way you work, you take some of the emotion out of it and make it so that you're not coming together for feedback only when something's not working."
An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.