Terms of Use

Please note the following are Terms of Use for SHRM products and/or services. However, certain products and/or Services are licensed to SHRM by third parties. Where products or Services are distributed through a third party, it is subject to the additional terms also incorporated into this agreement. Licensing and other contractual provisions imposed by third parties are posted below and are incorporated by reference. You may click the link to the specific, applicable terms:   SHRM Enterprise Agreement; SHRM Certification Candidate Agreement; SHRM Employee Handbook Builder; SHRM Job Description Manager.

1. SCOPE OF AGREEMENT

This Terms of Use Agreement ("Agreement") by and between the Society for Human Resource Management ("we", "us", "our" or "SHRM") and you ("you", "your" or “I”) (each a “party” and together, the “parties”) governs your use of the www.shrm.org website and other SHRM owned or controlled websites (collectively, "SHRM Websites") together with all information, content, products, materials and services made available to you through the same by us and/or third parties (which together with the SHRM Websites shall be collectively referred to as the "Services"). The SHRM Foundation, a subsidiary of SHRM, has also adopted these Terms of Use.  Where you are using the SHRM Foundation website or any information, content, products, materials or services made available to you through the same and/or third parties, all references to SHRM herein shall mean the SHRM Foundation. 

By using or otherwise accessing the Services, or any component thereof, in any manner whatsoever, you agree to be bound by and comply with the terms and conditions of this Agreement. If you do not agree to this Agreement, do not access or use the Services in any manner.

When we refer to the "use" of the Services in this Agreement, we mean any actual or attempted access or use of the Services, including, without limitation, any transmission, exchange of information or communication associated with the Services. These terms and conditions, together with any other terms of use applicable to other SHRM owned or controlled websites, as specifically noted on such sites, and any other policies, rules and provisions which are described, linked or otherwise referred to and form a part of this Agreement, including, without limitation our Privacy Policy at http://www.shrm.org/privacy, constitute the entire agreement between you and us, superseding any and all prior or inconsistent understandings, representations or agreements regarding the Services.

We may add, delete or modify any of our Services at any time in our sole discretion. We may similarly change this Agreement at any time, and we will notify you of any changes (e.g., we will post a revised Privacy Statement with a new effective date, display the word "updated" next to the Privacy Policy link on each page on the SHRM Websites, or otherwise). Changes will take effect once we notify you ("effective date"). You can always obtain a current copy of this Agreement at any time on the SHRM Websites. If any change is not acceptable to you, you must stop using the Services. Your use of the Services after the effective date shall constitute your acceptance of such changes. If any new products or services become available, they will be considered a part of the Services and your use of them will be governed by the terms and conditions of this Agreement unless we notify you that different terms and conditions apply. You must also comply with any additional terms which apply to third-party content, material, information, software or other services.

2. INFORMATION AND PASSWORDS

Accounts and features

You may be required to provide us with certain information in order to obtain access to and use of certain features and functions of the Services including, without limitation, your name or your company's name, login credentials (e.g., your e-mail address and password), address, telephone number(s), e-mail address, and/or applicable payment data for orders placed for goods and services via the Services (e.g., credit card number, e-mail address, and expiration date) (collectively, your "Information"). You represent, warrant and covenant to us that any and all Information and any other information or data you provide to us, is and will be true, accurate and complete when given to us, that in providing such information to us you will not knowingly omit or misrepresent any material facts or information. You further consent and authorize us to verify your Information as required for your use and access to the Services, as applicable.

Certain features and functions of the Services are not generally available to the public. In order to access and use such features and functions, we may require you to enter your email and password. Third parties may also, from time to time, provide you with additional codes or passwords necessary to perform certain transactions or otherwise access the Services. Your email, password, and any additional codes or passwords are collectively referred to herein as "IDs". Your IDs are personal to you. You agree that you will not allow another person to use your IDs to access and use the Services under any circumstances.

You are solely responsible for maintaining the strict confidentiality of your IDs and for any charges, damages, liabilities or losses incurred or suffered as a result of your failure to do so. We are not liable for any harm caused by or related to the theft of your IDs, your disclosure of your IDs, or your authorization to allow another person to access and use the Services using your IDs. You agree to immediately notify us if you become aware of any unauthorized use of your IDs or other need to deactivate an ID due to security concerns.

Text Messaging

We may offer the ability to participate in a text message program, such as for security alerts, service updates and marketing promotions. By opting in to a text message program and/or responding “Y” or “Yes” to an enrollment text message, you confirm that you want to be enrolled in texts and are legally able to enter into these Terms with respect to the provided phone number. You do not need to consent to receive texts as a condition of using our Services. Message and data rates may apply. Text “STOP” at any time to stop receiving text messages; text “HELP” for help.

Text message frequency may vary based on the Services. We and participating carriers are not liable for delayed or undelivered messages.  As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For any questions about our text program, you can reach us via the contact information provided below.

3. ACCESS TO AND USE OF THE SERVICES

You may not use or allow others to use, your IDs and/or the Services, directly or indirectly, nor upload, distribute, transmit, communicate, link to, publish or access any data, information or material through, using or otherwise in connection with the Services, that: (a) is libelous, defamatory, vulgar or obscene, pornographic, sexually offensive or explicit, harmful or harassing, threatening, hateful, racially, culturally, ethnically or otherwise objectionable or offensive, discriminatory or abusive; (b) violates any law or regulation or the rights of others; (c) causes duress, distress or discomfort to another or is likely to deter or discourage others from using the Services; and/or (d) infringes any intellectual property, privacy or proprietary rights or confidentiality obligations of others. You are solely responsible and liable for any such activity, behavior, use and conduct. We have no liability, and you bear the sole and exclusive risk associated with use of or reliance on the accuracy, quality, completeness, reliability or usefulness of any data, information or material in connection with your IDs.

You also may not use, nor allow others to use, your IDs, the Services, directly or indirectly, to: (a) attempt to or actually disrupt, impair or interfere with, alter or modify the Services or any information, data or materials posted and/or displayed by us or anyone else; (b) act in a way that affects or reflects negatively on us, the Services, or anyone else; (c) collect or attempt to collect any information from others including, without limitation, personally identifiable information, without such party's prior consent. You agree to comply with all local, state, federal laws, statutes, rules and regulations, as well as any international treaties, which are applicable to your use of the Services.

You are prohibited from violating or attempting to violate the security of the Services, including, without limitation: (a) accessing data not intended for you or logging onto a processor, communications or access device or account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of the Services or to breach security or authentication measures, regardless of your motives or intent; (c) attempting to interfere with or disrupt the Services or services to any user, processor, host or network, including, without limitation, by submitting a virus, worm or Trojan horse; or (d) sending unsolicited e-mail or other information, including promotions or advertising. Violations of system or network security or this Agreement may result in civil or criminal liability. We have the right to investigate occurrences which may involve such violations and may involve, provide information to and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

4. INTERACTIVE SERVICES

As a part of and in connection with your use of the Services, you may have the opportunity to provide suggestions and feedback to SHRM, such as through surveys, focus groups or other means, as well as access to and use of discussion groups, chat rooms, bulletin boards and other interactive functionality ("Interactive Services"). If you participate in or use any Interactive Services, you are responsible for any information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content") you upload, post, link to or otherwise transmit (collectively "transmit") and the consequences thereof.  YOU CAN BE HELD LEGALLY LIABLE FOR WHAT YOU TRANSMIT.  If you choose to transmit any Content using such Interactive Services, you agree to do so solely for lawful purposes, in compliance with all applicable laws, and in a professional manner. You expressly agree that we have no responsibility for or control over the Content you may transmit using these Interactive Services. You agree not to use the Interactive Services to post jobs, market products, solicit resumes, collect email addresses, or conduct surveys except where such activity may be expressly called out by SHRM as the purpose of the Interactive Services (such as SHRM's HR Jobs) or where such activity is expressly permitted under separate agreement with SHRM. We make no representation that your use of the Interactive Services will comply with applicable laws or that they were designed to comply with the applicable laws. Additionally, we do not represent, warrant or guarantee the truthfulness, accuracy, quality, or reliability of any of the Content posted, displayed, linked to or otherwise transmitted via any Interactive Services. We also do not endorse any opinions expressed in or through any Interactive Services. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

Although we do not actively monitor, regulate or pre-screen your use of the Interactive Services, we reserve the unconditional right (but not the obligation) to remove, move or edit any Content we in our sole discretion consider harmful, offensive or unprofessional, disruptive, in violation of law, regulation or any agreement, including, without limitation:

• Content which is or may be in violation of this Agreement;
• Content that could reasonably be construed as a violation of federal, state or international law prohibiting anti-competitive activities or unfair trade practices. For example, participants should not discuss detailed salary, wage, or benefit pay by a company or industry, since such a discussion might fall outside of the FTC/Dept. of Justice safe harbor provisions for sharing of salary, wage, and benefits information.
• Content that infringes any other person or entity's copyright, trademark, service mark, trade dress or privacy-related rights.
• Content that is unprofessional or is harmful to the image of the HR profession.

We have no liability or responsibility to you or any other person or entity for performance or nonperformance of such monitoring activities.  Persons found in violation of this Section may have their access to such Interactive Services blocked, and, in certain cases, SHRM membership discipline procedures may be initiated.  By submitting Content, you hereby grant to us a non-exclusive, worldwide, royalty-free, perpetual license, with right to sublicense, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any Content you submit via the Interactive Services by all means and in any media now known or hereafter developed for any use or purpose, including, without limitation, the right to incorporate or implement the Content into any SHRM product or service, and to display, market, sublicense and distribute the Content as incorporated or embedded in any such product or service without compensation to you. In addition, by using the Services, you agree to release Society For Human Resource Management and its advertisers from any liability arising from Content transmitted by anyone on the Interactive Services, and you agree to release, hold harmless, indemnify and defend the Society for Human Resource Management and its advertisers from any and all legal or civil actions and penalties and costs, including without limitation attorneys' fees, arising from any Content you transmit.

5. SHOPPING

All goods and services offered for sale on the SHRM Websites (collectively, "Products") are guaranteed by the manufacturer, licensor or distributor against defects in material and workmanship for 30 days from the date of purchase. Within that time period, you must contact Customer Service (shrmstore@shrm.org) and we will coordinate attempts to correct, repair or replace the defective Product.  Please see the SHRMStore Help Page for information regarding any returns, refunds, transfers or cancellations for all Products. 

We have no responsibility or liability whatsoever for goods or services you may obtain from or through other websites or web pages, even if you were directed or linked to such a site or page through the SHRM Websites, nor are we responsible for assisting you in correcting any problem you may experience with Products if you do not notify us within the 30 day period noted above or for any goods or services not obtained directly on the SHRM Websites. You agree that your sole and exclusive remedy and our sole, exclusive and maximum liability arising from or relating in any way to any Product shall be the amount you actually paid us (or our suppliers or other e-commerce partners) for it.

If a Product is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel orders placed for that Product, whether or not the order has been confirmed and even if your account has been charged (in which event we will issue a credit to your account in the amount of the charge).

Our creation or transmission of an order confirmation does not signify acceptance of your order, nor constitute a binding confirmation of an offer to sell any Product and we reserve the right to accept or decline your order for any reason up until the time the Product is actually delivered to you. We reserve the right at any time, without prior notice, to limit or reduce the quantity you ordered of any Product and we will notify you if we do so. Products are offered for sale only to end user customers or as personal gifts to end user customers and not for resale. We do not accept orders from dealers, exporters, wholesalers, distributors, resellers or other similar persons or companies (collectively, "Resellers") via the SHRM Websites, and reserve the right to refuse, cancel or seek the return of any Products that are purchased in violation of the foregoing restrictions. Resellers wishing to place orders for Products should send an email to the SHRM Store manager at shrmstore@shrm.org for more details.

Prices for all Products and services are subject to change. You agree to provide current and accurate payment information for all purchases so that we can complete your transactions and contact you as needed. We may store your payment information for future transactions if you permit. Sales tax and shipping fees may be added to the purchase price as applicable. All prices and payments will be in U.S. dollars unless otherwise specified. You are responsible for any taxes imposed on the sale or use of Products and applicable taxes may be added to the amount charged for Products purchased on the SHRM Websites.  For purchases made by customers outside the U.S., you may be responsible for additional taxes and fees, or for filing customs paperwork, depending on your location.  If an order consists of multiple items, they may be shipped separately depending on availability. You authorize us to charge your chosen payment method for any applicable charges. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. ALL PURCHASES THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE EXCEPT TO THE EXTENT EXPRESSLY PROVIDED OTHERWISE. If we authorize the return of any purchase, we will only issue a refund for the unused merchandise or unused, unopened printed copies that were ordered, provided that shipping and applicable export/import fees will be at your expense.  

You agree to return any unused SHRM merchandise or return any merchandise shipped in error directly to SHRM (SHRM Returns), BrightKey, Inc. Receiving Dept, Dock Door 6, 1780A Crossroads Drive, Odenton, MD 21113, no later than thirty (30) days from the ship date of the merchandise. Any merchandise shipped in error that is not returned will incur a charge in the amount that SHRM charges for the product.

Automatic Renewals

SHRM MEMBERSHIPS ARE SUBJECT TO AUTOMATIC RENEWAL EVERY 12 MONTHS UNLESS CANCELLED OR OTHERWISE TERMINATED AS PROVIDED IN SECTION 13 OF THIS AGREEMENT. The membership automatically renews at the end of the 12-month term and , you agree that on your membership renewal date, SHRM will charge an annual membership fee to your selected payment method at the then-current annual membership rate, without further authorization from you, until cancelled. If your selected payment method cannot be charged for any reason (e.g., expired), you authorize us to use another payment method stored in your account or You shall provide an alternative form of payment in order to access Your SHRM membership. You accept responsibility for all recurring charges prior to opting out, including, where applicable, any charge processed by SHRM after the expiration date of your payment card.

You will receive an email reminder 30 days before your renewal date. You can opt out of automatic renewals at any time up prior to your renewal date. Please see Section 13 or the SHRMStore Help Page for details on how to opt out of autorenewing membership. 

6. US TRADE SANCTIONS COMPLIANCE

SHRM must comply with international trade sanctions imposed by the U.S. government. These sanctions prohibit SHRM from providing certain products and services to individuals or organizations located in designated countries, or to a person or organization that is designated on a U.S. government-maintained list.  For this reason, individuals who (1) are on any such list or who work for a company that is on such a list, or (2) are affiliated with, or are employed by organizations that are affiliated with, governments of those countries that are subject to sanctions, or (3) are residents of or are ordinarily residents of countries where U.S. sanctions prohibit SHRM from providing certain products or services, will not be able to take advantage of the prohibited products or services. Further, individuals in certain countries may be subject to additional screening and, in some cases, may be prohibited from using certain products and services as a result of such US government sanctions.

Please note, however, that U.S. government sanctions laws change from time to time, and SHRM reserves the right to immediately implement any changes or additions to these restrictions as appropriate.

7. INTELLECTUAL PROPERTY

The content displayed or otherwise made available via the Services (directly or indirectly), including, without limitation, all text, graphics, images, button icons, programs, software and other data, content, information and materials, tangible and intangible, and all intellectual property rights in and to the same, excluding the Content you upload, post or otherwise transmit via Interactive Services (the "Material"), are owned by or licensed to us or our third party partners.  In addition, all names, service marks, logos, brands, brand names, trade dress and trade names, and any other distinctive identification are trademarks (the "Trademarks") owned by us in the U.S. and other countries or licensed to us or our third-party partners.

You have no rights in or to such Material or Trademarks and you will not use any Material or Trademarks, except as specifically permitted under this Agreement. You may not do or allow anyone else to do anything with the Material or the Trademarks which is not specifically permitted under this Agreement.  You may not use or display our Trademarks in any manner without our prior written permission.  Our Trademarks may not be used in connection with any product or service that does not belong to us, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

Unless otherwise specifically set forth on the SHRM Websites or we give you written permission, you may only use and access, download and copy the Material (and print a single copy) for your personal use, and you will not alter, erase or otherwise obscure our copyright, trademark proprietary or other notices on the Material. You acknowledge and agree that the Material is made available for informational and educational purposes only without representation or warranty of any kind, is not a substitute for legal advice or your professional judgment, and unless otherwise specifically specified on the SHRM Websites, should not be construed as an endorsement by or representation of the opinions of SHRM. We do not give legal advice. Your reliance upon Material obtained by you on or through the Services is solely at your own risk. You agree to comply with all notices and requirements accompanying third-party Material. All rights not expressly granted in this Agreement are reserved to us.

8. COPYRIGHT COMPLAINTS

SHRM respects the intellectual property rights of others. SHRM may, under appropriate circumstances and at its discretion, disable and/or terminate access to or use of the Services for those users who may be infringing the intellectual property rights of others. If you believe that your work has been copied in a manner that constitutes copyright infringement, please provide to SHRM's copyright agent [hanton.walters@shrm.org] the information specified below. Please note that this procedure is exclusively for notifying SHRM that your copyrighted material has been infringed.

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the SHRM Websites;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

SHRM's Copyright Agent for notice of claims of copyright infringement can be reached as follows: Hanton Walters, Sr. Director, Legal Affairs, SHRM, 1800 Duke Street, Alexandria, VA 22314, or e-mail at hanton.walters@shrm.org

9. LINKS

The Services may provide, or third parties may provide, links to other Websites or resources. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any Content, advertising, products, services or other materials on or otherwise made available via such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services made available on or through any such site or resource.

10. DISCLAIMER OF WARRANTY

THE SHRM WEBSITES AND SERVICES ARE PROVIDED TO YOU ON AN "AS IS, AS AVAILABLE" BASIS, AND YOUR USE THEREOF IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE SHRM WEBSITES AND SERVICES, ANY PRODUCTS MADE AVAILABLE TO YOU IN CONNECTION THEREWITH, OR YOUR ACCESS TO OR USE OF ANY OF THE FOREGOING, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND/OR NON-INFRINGEMENT, OR ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS OR SERVICES DISPLAYED ON OR OFFERED THROUGH THE SHRM WEBSITES AND/OR OUR SERVICE ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS AND/OR YOUR ACCESS TO AND USE OF THE SHRM WEBSITES AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

11. LIMITATION OF LIABILITY AND RELEASE

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SHRM, ITS LICENSORS, SUPPLIERS, PARTNERS, AFFILIATES OR THIRD-PARTY SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER FORM OF DAMAGES IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SHRM WEBSITES AND SERVICES, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM OR WHETHER OR NOT SHRM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

IN THE EVENT YOU HAVE ANY DISPUTE WITH ONE OR MORE THIRD PARTIES AS A RESULT OF YOUR USE OF THE MATERIAL OR THE SERVICES (INCLUDING THE INTERACTIVE SERVICES), OR ARE IN ANY WAY DAMAGED AS A RESULT OF ANY THIRD PARTY IN CONNECTION THEREWITH, YOU HEREBY RELEASE AND COVENANT NOT TO SUE OR OTHERWISE MAKE A CLAIM, DEMAND OR FILE ANY LEGAL ACTION OR INSTITUTE ANY LEGAL OR REGULATORY PROCEEDINGS AGAINST US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES AND SUPPLIERS FROM, FOR ANY CLAIMS, ACTIONS, DEMANDS OR DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL), OF WHATEVER KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, WHETHER FORESEEABLE OR NOT, DISCLOSED OR UNDISCLOSED.

12. INDEMNIFICATION

You agree to defend, indemnify and hold us harmless against any losses, expenses, costs or damages (including our reasonable attorneys' fees, expert fees' and other reasonable costs of litigation) arising from, incurred as a result of, or in any manner related to any claim or action based upon (a) your breach of the terms and conditions of this Agreement, (b) your use of the Services, and/or (c) the use of the Services by any other person using your IDs. We may, if necessary, participate in the defense of any such claim or action and any negotiations for its settlement or compromise. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to you, to assume exclusive defense and control of any such claim or action and then your corresponding indemnification obligation will end.

13. TERMINATION

We may terminate this Agreement, restrict, suspend or terminate your access to and use of the Services immediately and without notice or liability, with or without cause, and it will not limit any other rights or remedies which are available to us. You may terminate this Agreement by providing us with notice of your termination through your profile in MySHRM, by providing written notice via email to shrmstore@shrm.org, or by calling 800-727-5257. Such termination shall be effective immediately. Termination is your sole right and exclusive remedy if you are not satisfied with the Services. Upon the effective date of any such termination, your right to access and use the Services shall immediately cease.

Notwithstanding any such cancellation or termination, if your selected payment method cannot be charged for any reason (e.g., expired), you authorize us to use another payment method stored in your account or You shall provide an alternative form of payment in order to access Your SHRM membership. You accept responsibility for all recurring charges prior to opting out, including, where applicable, any charge processed by SHRM after the expiration date of your payment card.

14. DISPUTES

This Agreement and your use of the Services, will be interpreted under and governed by the substantive laws of the Commonwealth of Virginia, excluding its conflicts-of-law rules. You agree that exclusive jurisdiction and venue of any dispute with SHRM or its licensors, or any of their respective affiliates, officers, directors, employees, contractors, agents, representatives or suppliers, arising out of or in any way relating to this Agreement shall reside in the federal and state courts sitting in the Commonwealth of Virginia. You expressly consent to the exercise of personal jurisdiction by such courts and agree that you will not object to jurisdiction of or venue in such courts on the grounds of lack of personal jurisdiction, forum non conveniens or otherwise. The parties hereby agree to opt out from and expressly exclude any applicability of the Uniform Computer Information Transactions Act ("UCITA").

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, EXCEPT WHERE PROHIBITED BY LAW OR DEEMED BY A COURT OF LAW TO BE AGAINST PUBLIC POLICY.

15. MISCELLANEOUS

This Agreement may not be modified by anyone except in writing signed by an authorized officer of SHRM. No failure or delay in enforcing any provision, exercising any option or requiring performance, shall be construed to be a waiver of that or any other right in connection with this Agreement. You may not assign your rights under this Agreement without our prior written permission and any attempt by you to do so shall be void. If any term of this Agreement is held invalid, illegal or unenforceable, the remaining portions shall not be affected. Any provision of this Agreement which by its nature must survive the termination of this Agreement in order to give effect to its meaning shall survive such termination.

ENTERPRISE SALES TERMS AND CONDITIONS

To the extent you purchase the below listed SHRM Products and/or Services in bulk, the following Enterprise Sales Terms and Conditions shall apply.

Products or Services

Membership	SHRM Executive Membership SHRM Global Membership SHRM Corporate Membership
Educational Products	PMQ Publicly Offered open Enrollment of Certification Specialty Credentials SeminarseLearning
Professional Services	Instructor-led training, facilitation, or keynotes
Assessment Services
SHRM Conference

 

Terms and Conditions

Membership

MEMBER ENROLLMENT PROCESS. SHRM will provide you with a template to provide SHRM with a list of Employees designated to receive the individual SHRM memberships under this Agreement. If you identify Employees with existing SHRM memberships, then SHRM agrees to create a single renewal date for all Employees receiving the SHRM memberships under this Agreement.

SHRM agrees to provide the SHRM membership information to your Employees within thirty (30) days after receipt of the correctly completed template.

If an Employee receiving SHRM membership leaves you (the employer), its parent and Subsidiaries, his/her individual membership will remain valid for the remainder of his/her current membership year. You may identify a different Employee to receive SHRM membership (to replace the former Employee); SHRM will activate such replacement membership at no additional charge for the remaining membership term.

Educational Products

SHRM shall provide materials for each paid participant, provided that SHRM must have received a signed copy of this Agreement back from you before SHRM will provide access to such materials.

You agree to pay the product fee to SHRM as set forth in in this Agreement. The fee will cover Product delivery on the dates agreed upon by the parties, including any relevant participant materials for designated participants, exam fees for designated participants and technology licensing fees.

You acknowledge that there is an additional fee per participant who was not included in the original order, plus shipping fees, for print modules of the SHRM Learning System. After the execution of this Agreement, should you need to request additional participants, and should SHRM agree to provide such Services, SHRM shall invoice you for any additional applicable fees. You may request to include such additional participants at any time within twelve (12) months after effective date of this Agreement. Payment in full of the additional participant is due within 30 days of the invoice date.

You further acknowledge that SHRM may use your data for internal purposes, to evaluate and improve the Product content; provided that such data will be used in the aggregate and shall be scrubbed clean of all personal data.

Cancellation: In the event you cancel enrollment or terminate the Enterprise Sales Agreement, you shall pay to SHRM the following fees (plus any additional amounts due with respect to customization costs, print copies, shipping, and export/import fees):

• Fewer than 30 days but more than 5 business days before the first session date* -- 25% of the program fee.
• 5 business days or less before the first session date -- 100% of the Program Fee.

*If you provide notice within this window, then the parties may agree to reschedule to new dates provided that the first session must be scheduled to occur within ninety (90) days of the date that SHRM receives your notice. The dates for all the sessions must be mutually agreed upon by both parties.

Professional Services

The number of employees paid and registered by you will receive access to instructor-led training, facilitation, or keynotes, delivered exclusively to your team (the “Program”). You may opt for an in-person or virtual training.

You Agree:

1. To guarantee SHRM proper quality control by:
   1. Contracting through SHRM for qualified instructors or speakers (“Presenter(s)”).
   2. Using Program materials supplied by SHRM.
   3. Assuming any costs of reasonable accommodation for participants with disabilities and any costs for the operations of a virtual and/or in-person training.
   4. Providing a classroom facility for the Program that is conducive to a professional learning environment.
   5. Aiding to secure a Program evaluation from every participant. SHRM will email a survey link to be distributed by you to the Program participants. SHRM will collect the electronic results and share with you.
2. Not to copy or reproduce any of the Programs and materials and not to violate federal copyright law with respect to the Programs and materials. You shall not record or otherwise copy any portion of the Programs provided hereunder. You have no copyright interest in any of the Programs and materials provided under this Agreement.
3. To pay SHRM the minimum Program fee as set forth in the check-out cart (“Program Fee”). The Program Fee will cover up to the number of your employees paid for by you to SHRM for the following: delivery of the Program on the dates set forth under this Agreement and participant materials. Participant numbers can increase if agreed upon in advance by you and SHRM either by checking out or as arranged by you and SHRM; additional participant fees will apply at a designated rate for each additional participant not already included under this Agreement and will be reflected in the Program invoice (to the extent applicable). SHRM will issue one invoice to you to cover the Program Fee at the start of the onsite Program. Payment is due within 30 days of the invoice date.

You further understand and agree that the Program shall be completed within the first year of this Agreement (“End Date”).  You may delay the Program or extend the performance of the Program up to six (6) months within the originally scheduled Program date, but only with SHRM’s prior written approval. You shall furnish an extension fee payment to SHRM that equals 20% of the total Program Fee based on the timing as noted below in the chart, with such payment being due to SHRM within thirty (30) days of receipt of invoice by SHRM.

Scheduling: You agree to confirm dates for deliveries at least six (6) weeks prior to the first scheduled Program date, subject to SHRM and instructor approval.

Postponement or Cancellation of Program: For purposes of this Agreement, the Program shall mean a scheduled session to take place in-person and/or virtually involving instructor-led training, facilitation, or keynotes. “Cancellation” shall mean any delay of delivery of the Program beyond the End Date OR no intention to re-schedule. If you postpone or cancel, then the following fees shall apply:

Timing	Session Postponement Fee	Session Cancellation Fee
<15 Days	50%	100%
15-30 Days	20%	50%
31-60 Days	0%	25%

In the case of any such postponement or cancellation (and regardless of whether the Program is subsequently rescheduled), SHRM will bill you for the relevant postponement fee as well as all non-refundable expenses (airline tickets, hotel, etc.) that SHRM has actually and reasonably incurred in preparation for the Program, and you shall pay such invoice within thirty (30) days of receipt thereof.

SHRM Agrees To:

1. Provide materials for each participant prior to the training Program dates and ship them to a location specified by you, provided that SHRM must have received a signed copy of this Agreement back from you before SHRM will ship such materials.
2. Provide qualified Presenters for the Program. The Presenter of the Program will be designated at SHRM’s sole discretion. A work order for each Presenter may contain additional terms and conditions as it relates to the presentation of the Program.
3. Issue an additional invoice to you for instructor travel and accommodations upon the conclusion of the Program. Such invoice shall be paid upon thirty (30) days of receipt of invoice.

Assessment Services

SHRM uses tools licensed by third parties to perform assessments, which aggregate the data and send to each individual participant. Such assessment services shall be conducted by an approved SHRM third-party provider, at SHRM’s sole discretion. SHRM will grant to you access to its assessment services. Such third-party services may be subject to additional terms.

SHRM Conference (Group Registration)

CONFERENCE REGISTRATIONS. Designated Employees will be provided one (1) in-person registration to a SHRM Conference for the current year, once the roster is received from you. Registered Employees will receive an email once registration has been completed. You grant SHRM permission to use your name and logo in SHRM marketing and promotional materials solely for the purpose of listing Client as a corporate attendee.

Conference Benefits. You will receive the following conference benefits as a corporate attendee.

• General Sessions and Luncheons
• Admission to the SHRM Expo
• One Admission per registered Employee to the Saturday night show
• 10% discount on all SHRM Team Trainings, Educational Seminars, and Specialty Credentials

CANCELLATION AND TRANSFER POLICY. All cancellations must be submitted in writing. Confirmed registrants may cancel and receive a full refund minus a $250 cancellation fee per person up to 182 days (6 months) prior to event date. Cancellations received from 181 days prior to event date through 15 days prior to event date are nonrefundable but can be transferred to another SHRM conference or seminar. Cancellations on or after 14 days are nonrefundable and nontransferable.   

Transfer credits are offered as a one-time courtesy and are eligible for use exclusively at another SHRM conference or seminar. The selection of a replacement conference or seminar must be made within 6 months of the date the transfer credit is issued. The selected conference or seminar must occur within 12 months of the transfer credit issuance. The selected conference or seminar is final; no further transfer credits will be permitted.

If a registrant chooses to transfer his or her registration, the registrant is responsible for paying any price difference (if applicable) to be collected at the time of the transfer. If the selected replacement is less expensive than the original event, the difference will not be refunded.

Transfers from in-person to virtual for any conference or seminar are permitted as a courtesy. Transfers from virtual to in-person are permitted, subject to an additional fee to be collected at the time of transfer.

Registrants who do not attend the event and/or do not contact SHRM via written correspondence by the dates outlined under this cancellation policy will be responsible for the full registration fee. If the conference or seminar is cancelled, SHRM is not responsible for any penalty incurred by purchasing a nonrefundable airline ticket or related costs.

For cancellations due to visa denials, please use our Conference Transfers and Cancellation Form or email globalteam@shrm.org.

ADDITIONAL PRODUCT TERMS AND CONDITIONS

To the extent you purchase the SHRM Certification, SHRM Employee Handbook Builder and/or the SHRM Job Description Manager, the following additional product terms shall apply. By ordering and using the additional product(s), you agree your use constitutes acceptance of the terms and the applicable terms govern your use of that additional product, which may be amended from time to time. These terms are incorporated into and form a part of the SHRM Terms of Use Agreement.

SHRM Certification Candidate Agreement

The SHRM Certification Candidate Agreement (“Candidate Agreement”) is a legally binding contract between you and SHRM that sets forth the terms and conditions under which SHRM will permit you to apply for SHRM Certification and schedule an appointment for and take a SHRM certification examination. You must read, acknowledge and accept the terms of this Candidate Agreement in each of the following instances: (1) at the time you apply for the SHRM Certification Program, (2) each time you schedule an appointment for a SHRM certification examination, and (3) before you can start taking a SHRM certification exam on the day of your scheduled examination. Adherence to the Candidate Agreement is necessary to enable SHRM to maintain a fair and secure testing process and to ensure the integrity of the SHRM Certification process Each of the below statements included in this Candidate Agreement reflects a requirement, rule, or policy that has previously been communicated to you in The SHRM Certification Handbook, which sets forth SHRM registration, certification, and testing policies and procedures and establishes the standards of conduct required of candidates and certificants. The complete contents of the SHRM Certification Handbook are expressly incorporated into and made part of the terms of the Candidate Agreement.

Each time you register for and take a SHRM certification examination, you must reaffirm your agreement to these terms. If you do not do so, you will not be permitted to register for or take a SHRM certification examination. If you fail to accept these terms on the day of your SHRM examination, you will not receive a refund.

By selecting “I Accept the Terms & Conditions” at the end of the Agreement, you are acknowledging that you have read and understand these requirements, rules, and policies, as well as the terms and conditions contained in The SHRM Certification Handbook, and that you agree to abide by all of them.

I confirm that I am the person whose name and address appear on my SHRM exam registration. I further confirm that I am the person whose name appears on the identification I presented to the proctor to begin the examination process. I confirm that all information that I provided to SHRM at the time of my application for certification and registration for the SHRM certification exam and at any time thereafter was complete, accurate, and true in every respect and that if any of the information that I previously provided to SHRM has changed since the time I provided it, I have submitted updated information that is complete, accurate, and true and reflects all such changes. I understand that providing false, misleading, or incomplete information to SHRM shall be considered an intentional and willful breach of the Candidate Agreement and will subject me to one or more of the consequences provided herein for violations of the Candidate Agreement.

I am taking the SHRM certification examination solely for the purpose of attaining a SHRM certification for myself and for no other purpose. I have read and will comply with all policies and procedures set forth in The SHRM Certification Handbook, the terms of which are expressly incorporated herein, including but not limited to the rules about testing procedures; the ban on bringing prohibited information and items into the testing room; and other prohibited conduct before, during, and following the exam administration. I have read, understand, and agree to the limited remedies available to candidates in the event of any errors in test delivery or administration, investigations, scoring, or score reporting.

I have been informed and understand that the following items and conduct are strictly prohibited during SHRM certification exams, at any time after check-in and prior to completing the exam, including during breaks:

• Access to or use of a cellular phone or any device that connects to a cellular network or the Internet.
• Access to or use of any electronic device, camera, recording device, or photographic equipment of any kind.
• Access to or use of any books, notes, papers, note-taking materials, study materials, or test-taking aids of any kind.
• Copying, capturing, recording, collecting, reconstructing, memorizing, discussing, transmitting, or distributing exam content.
• Looking at the content of another candidate’s monitor.
• Disruptive or abusive behavior.
• Talking or communicating with anyone other than a test center administrator or proctor, or an approved test reader if my request for a test reader accommodation has been approved in writing in advance.
• Violating test center rules.
• Any prohibited conduct set forth in The SHRM Certification Handbook, including but not limited to the sections on Testing Identification & Conduct Requirements and Testing Irregularities.
• Any conduct that violates this Candidate Agreement, SHRM policies or procedures, or test center rules.

I understand and agree that I must abide by all test center rules. I further understand and agree that possessing any prohibited item or engaging in any prohibited conduct shall be considered an intentional and willful breach of the Candidate Agreement and the certification policies and procedures set forth in The SHRM Certification Handbook.

I am aware that SHRM certification examinations are confidential exams and that their contents are disclosed to me at the time of test administration in a limited context to permit me to test to attain SHRM certification and for no other purpose. I understand that SHRM certification exams and exam questions, reading passages, answer choices, graphic images, and all related exam content are copyrighted and that they are protected by U.S. and international copyright and trade secret laws. I agree that I will not discuss or disclose SHRM certification exam content orally, in writing, on the Internet, or through any other medium existing today or invented in the future. I agree that I will not copy, reproduce, adapt, disclose, or transmit exam questions or answer choices or any exam content, in whole or in part, or assist or solicit anyone else in doing the same. I further agree that I will not reconstruct exam content from memory, by dictation, or by any other means for the purpose of sharing that information with any other individual or entity. I understand that prohibited acts include but are not limited to describing questions, answer choices, passages, images, or graphics from the exam; identifying terms or concepts contained in exam questions or responses; sharing answers to questions; referring others to information I saw on the exam; reconstructing a list of topics on the test; and soliciting or discussing exam questions, answer choices, passages, images, graphics, or topics in person, through telephonic or electronic communication, or in Internet ”chat” rooms, on social media, in private or public groups, on message boards, in forums, or through any other means.

I understand and agree that I also am not permitted to possess, solicit, read, study from, or otherwise use confidential information about SHRM certification examinations during my own exam preparation. I certify that I have not engaged in such conduct prior to taking the exam and that I will not engage in such conduct during or after the exam. I also agree not to ask any other individual to disclose exam content to me or to seek out actual live, confidential exam content from any other source. I agree that if I receive or have access to information or material in any form and from any source, including but not limited to e-mail, instant messages, text messages, website content, social media posts, electronic bulletin boards, Internet-based groups, digital or electronic files, and/or paper documents, that I reasonably believe contains confidential SHRM certification examination content, or has been represented to contain confidential SHRM exam content, I will immediately report its existence to SHRM by sending an e-mail to shrmcertification@shrm.org. I agree that I will fully cooperate with any investigation by SHRM related to my receipt of or access to information believed or represented to contain confidential SHRM certification exam content.

I understand and agree that any alleged violation of this Candidate Agreement or any alleged activity that may compromise the validity, integrity, or security of any portion of a SHRM certification exam will be investigated by SHRM. I also understand that if SHRM has a reasonable basis to question the validity of any exam score, SHRM reserves the right, in its sole discretion, to withhold and/or cancel and/or invalidate exam scores. I also understand and agree that if I provide false or misleading information, violate the terms of this Candidate Agreement, refuse to comply with any directions given to me by test center staff, engage in any activity that may compromise the validity, integrity, or security of the SHRM exam, or fail to fully cooperate in any investigation related to the SHRM Certification Program that SHRM may:

• Issue a report of the factual findings of the investigation to legitimately interested parties, including but not limited to my employer.
• Pursue a civil lawsuit against me and/or refer the matter for criminal prosecution by state and/or federal authorities or any government agency with jurisdiction.
• Invalidate or cancel my scores, before or after the scores are reported, without a refund.
• Revoke, suspend, or decline to grant eligibility for any SHRM certification.
• Revoke, suspend, or decline to grant any SHRM certification or SHRM membership.
• Ban me from taking SHRM certification examinations for a fixed period or permanently.

SHRM Employee Handbook Builder and SHRM Job Description Manager

To the extent you purchase the SHRM Employee Handbook Builder and/or the SHRM Job Description Manager, the following additional product terms shall apply. By ordering and using the additional product, you agree your use constitutes acceptance of the terms and the applicable terms govern your use of that additional product, which may be amended from time to time. These terms are incorporated into and form a part of the SHRM Terms of Use Agreement.

SHRM Employee Handbook Builder

Please read this page carefully. Your use of this site constitutes your agreement to be bound by the following terms and conditions. We reserve the right to change these terms and conditions at any time, so you should read this page each time you access the site.

For your convenience, changes to the terms and conditions generally will be noted in the "Changes" section for one month after a change becomes effective. Any change will be effective immediately, however, and need not be noted in the "Changes" section to be binding upon all subsequent visitors to the site.

Changes

There have been no changes to the terms and conditions governing your use of this site during the past month.

Disclaimers and Limitations of Warranties

This site is provided as a research and reference tool. Although we make every reasonable effort to ensure that the information, analytical tools and data provided at this site are useful, accurate, and current, we cannot guarantee that the information, tools and data provided here will be error-free. By using this site, you assume all responsibility for and risk arising from your use of and reliance upon the contents of this site.

This site and the information available through it do not and are not intended to constitute legal advice. Should you require legal advice, you should consult your own attorney. References and links to products and services belonging to third parties are provided for your convenience and do not represent our endorsement of such products or services. Materials accessible from or added to this site by third parties, such as comments posted in chat groups, on bulletin boards or similar fora, are strictly the responsibility of the third party who added such materials or made them accessible and we neither endorse nor undertake to control, monitor, edit or assume responsibility for any such third-party material.

You may NOT submit or upload statements, data, or materials to this site that (i) are harassing, threatening, obscene, defamatory, racially or sexually offensive, invasive of others' privacy, or otherwise unlawful, (ii) contain viruses or other harmful computer code or data, or (iii) in our judgment have the effect of disrupting others' use of this site. "Unlawful" as used here means, without limitation, violation of any civil or criminal laws and the unauthorized use of proprietary materials owned by others, such as text and audio-visual material protected by copyright, trademarks and logos, and commercial uses of the name or likeness of persons living or dead.

You may NOT use this site to advertise any product or service without our prior written consent. You agree that Business & Learning Resources, a division of Simplify Compliance LLC (“BLR”) has the right, but not the obligation, to delete statements, data, or materials that you submit or upload to the site that violate these guidelines or any of the terms of this Agreement. BLR does not have the ability or the intention to pre-screen or edit statements, data, and materials submitted or posted to the site by you or third parties. Accordingly, you agree that BLR shall have no liability to you or any third party for statements, data, or materials posted to the site or for the removal of such materials if it is brought to our attention and deemed by us to be in violation of this Agreement.

We expect that this site will be available to authorized users 24 hours a day, 7 days a week, but we cannot guarantee such availability. We will not be liable for any delay or temporary disruption in access, no matter for how long, due either to technical problems or to circumstances beyond our control. If you need access to our products during such a disruption in access to this site, please contact us to make alternative delivery arrangements.

This site and its contents are provided "as is." We disclaim all warranties, express and implied, including the implied warranties of merchantability and of fitness for a particular purpose with respect to any information contained on, accessible through or derived by you from this site and with respect to any products or services purchased by you through this site. We likewise disclaim any and all liability to you arising out of interruption or damage to your computer system or software as the result of accessing or otherwise using this site. We neither warrant nor represent that the services or information available through this site will enable you to achieve any particular result or outcome, legal economic, education, or otherwise. We will not be liable for any incidental, indirect, consequential, special, punitive or exemplary damages of any kind, including lost revenues, lost profits, or loss of data arising out of your use of this site. In the event that any of the foregoing limitations and disclaimers is ineffective, you agree that our maximum liability to you shall be the total of the fees you have paid to us in connection with your access to this site and/or for products or services you have purchased from us through this site.

Copyrights and Trademarks

This site as a whole is copyrighted as a collective work, and individual works appearing on or accessible through this site are likewise subject to copyright protection. You agree to honor the copyrights in this site (including the selection, coordination and arrangement of the contents of this site) and in the works available on or through this site. In addition, trademarks and tradedress belonging to us or to third parties appear on this site or are accessible through this site. The fact that we have permitted you access to this site does not constitute authorization to reproduce such trademarks for any other purpose.

By submitting any material to us, such as by posting a comment to a chat group or a bulletin board, or by sending us an email or other form of message, you are thereby granting us a non-exclusive license to reproduce, display, distribute, modify and create derivative works from such material and to use such material and the fact of your authorship of it for marketing purposes. We reserve the right to remove from the site material submitted by third parties.

Termination of Site and Site Access

We reserve the right to change the contents of this site or to discontinue it at any time, as well as the right to deny access to the site to any person whom we have reasonable grounds to believe may be using the site for an unlawful or unauthorized purpose or in a manner that may harm us.

Miscellaneous

This SHRM Employee Handbook Builder agreement will be governed by the laws of the United States of America and of the State of Tennessee, without regard to choice of law principles.

SHRM Job Description Manager

1. Agreement and General Terms of Use

1.1 Agreement. This User Agreement constitutes the agreement between BLR®--Business & Legal Resources, a division of Simplify Compliance LLC ("BLR"), and you as a user who accesses or establishes a connection ("user," "you," or "your") to our services, including but not limited to those at www.BLR.com, HR.BLR.com, Compensation.BLR.com, Safety.BLR.com, Enviro.BLR.com, store.BLR.com, and/or other services and services based on these services ("Service" or "Services"). You agree to abide by all of the provisions in this Agreement in order to remain an authorized user of the Services, and your use of the Services constitutes your agreement to abide by these provisions.

1.2 Passwords. Sharing or distributing your username and password to others for access to the Services is prohibited and may result in termination of your account. BLR makes multi-user and site licenses available for subscribers needing broader access.

1.3 Changes. BLR reserves the right, in its sole discretion, to change any or all of the provisions of this Agreement at any time. BLR will make the current Agreement available at this URL, as well as from a link at the bottom of each Service's home page. The Agreement in effect at the time you use the Service shall govern your use, and your use of the Service after the effective date of any changes to this Agreement will be deemed your acceptance of the changes. For your convenience, substantive changes to the Agreement will be noted in this "Changes" section for at least one month after a change becomes effective. Any change will be effective immediately, however, and need not be noted in the "Changes" section to be binding upon all subsequent visitors to the site.

1.4 Changes to Services. BLR is constantly changing, updating, and improving its Services. BLR reserves the right, in its sole discretion, to change, limit, or discontinue any aspect, content, tool, or feature that is a part of the Services.

1.5 Restrictions, suspensions. BLR further reserves the right, in its sole discretion, to restrict the use of the Service as well as suspend or revoke your rights to use the Services based on BLR's belief that your use of the Services violates that permitted by this Agreement or applicable law. IF YOU DO NOT AGREE TO THE PROVISIONS OF THIS AGREEMENT OR ARE NOT SATISFIED WITH THE SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR USE OF THE SERVICES.

2. Rights in Service Content and the Service

2.1 Copyright. The Services, together with all content and tools provided by BLR on the Services, are protected by copyright, trademark and/or other applicable intellectual property and proprietary rights laws and are owned, controlled, and/or licensed by BLR. All trademarks appearing on the Services are the property of their respective owners. You agree not to use any trademarks or copyrighted material without express written permission of BLR. You agree that you do not acquire any ownership rights in any downloaded content.

2.2 Personal use. You may search, retrieve, display, download, and print content from the Services solely for your personal research and reference purposes only (either for the benefit of yourself or for the benefit of your employer). You shall make no other use of the content without the express written permission of BLR. If you wish to add users within your organization, multiple-user accounts and site licenses can be obtained by calling 800-727-5257.

2.3 Prohibited uses. You will not modify, publish, distribute, transmit, participate in the transfer or sale, translate, create derivative works, or in any way exploit other than as set forth herein, any of the content, tools or technology, in whole or in part, found on the Services. Further, you shall not engage in any systematic downloading or other activity directed towards any of the content, in whole or in part, found on the Services that would create any electronic database or archive containing such content. You are also prohibited from using frames or iFrames when accessing the Services as these often cause problems in the authentication process. In searching the Services, you shall not employ any automated search tools, including so called "crawlers," "bots" and "spiders" that programmatically access and extract content in order to repurpose or resell the Services content and tools, nor may you "scrape" and/or reformat any information off the services HTML pages or XML interface, including meta tags, results pages, abstracts, and documents without the express written permission of BLR. Those seeking more information on permission for systematic access (automated queries meta-search, etc.) should go to the FAQ Contact Us area for each Service.

2.4 Policies and Forms. The Services contain sample policies, forms, and checklists that you may adapt to your organization. You are granted a specific license to modify such documents or to incorporate them into your organization's policy handbooks. However, this license does not include the right to resell the documents, to create a product for sale, or to share them outside of your organization. This license is perpetual.

2.5 Training materials. The Services contain training materials that you may download and use for internal training within your organization. You are granted a specific license to modify such materials to fit your organization's policies, procedures, and workplace features. You may display such training materials within your organization. However, they may not be distributed via your organization's intranet or the internet or loaded into a learning management system without specific written permission from BLR. This license shall remain in effect so long as you remain a subscriber of the Services.

Certain training materials are available as versions that include audio narration. These materials may be played via the BLR websites for classroom use or for training of individuals. However, they may not be downloaded, stored on your intranet or the internet, or loaded into a learning management system without specific written permission from BLR.

2.6 Internal newsletters. The Services contain tools to create and distribute newsletters for employees or supervisors. You are granted a specific license to distribute such materials within your organization.

2.7 Free Ezines. A subscription to this site also includes a free subscription to our daily Ezine newsletter. If you choose to cancel your trial subscription or not renew your paid subscription, your free Ezine subscription will continue without interruption. To limit spam complaints, our Ezine e-mail lists are "double opt-in". That means you will receive an e-mail confirming your subscription. You must click the link in this e-mail to begin receiving your Ezines. To unsubscribe to the Ezine newsletter, use the link provided at the bottom of each newsletter.

2.8 Third party use. Consultants, Professional Employee Organizations, associations, and similar entities may not distribute any of these materials to their clients or members without an Enhanced Use License or other written permission from BLR. To obtain such permission and information about associated pricing, please call 800-727-5257.

3. User Activities and Privacy of User Information on the Service

3.1 Lawful uses. You will use the Services and any tools, content, material, or information found on the Services solely for lawful purposes. You shall not upload to, distribute to or through, or otherwise disseminate through the Service any material or information of any kind that is libelous, defamatory, obscene, pornographic, abusive, or otherwise violates any law or infringes or violates any privacy or other rights of any other person or entity, or contains a solicitation of funds, advertising, or a solicitation for goods or services.

3.2 Rights in submissions. You warrant that any material or information that you make available through the Services, including, for example, postings to forums and documents you may post to your work area, is solely your original work, or that you have all necessary rights to make the material or information of any other person or entity available on the Services. You will be solely responsible for the content of any material or information that you make available through the Services. You will also be liable for any damage resulting from your making any material or information available through the Services.

3.3 License. Except as set forth below, by making any material or information available through the Services, for example, in postings to chat areas and forums, you automatically grant to BLR a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, distribute and sublicense any such material or information (in whole or in part) and/or to incorporate it in other works regardless of form, media, or technology. By making any material or information available through the Services, you also grant to users other than yourself the right and license to access, view, store, or reproduce your material and information for that user's personal, internal use. BLR shall acquire no rights to personal documents that you or authorized parties post to your work area.

3.4 Review of submissions. BLR has no obligation to, and does not and cannot, review every item of material or information that you and users other than you make available through the Services, and BLR is not responsible for any content of this material or information. However, BLR reserves the right to delete, move, or edit any material or information that it deems, in its sole discretion, unacceptable, libelous, defamatory, obscene, pornographic, abusive, or otherwise in violation of any law or that infringes or violates any privacy or other rights of any person or entity. Further, BLR reserves the right at all times to disclose any material or information as necessary to satisfy any law, regulation, or governmental request.

3.5 User data. BLR reserves the right to collect and use data about you and your use of the Service for purposes such as, for example, performing statistical analyses to assist us in improving the Service. BLR further reserves the right to distribute such data in forms that do not identify you individually or reveal your identity. BLR may also distribute such data in forms that identify you individually or reveal your identity to affiliates, partners and to third parties with a contractual relationship with BLR. All such use and distribution shall be in accordance with BLR's privacy policy, which is incorporated herein by reference. Please familiarize yourself with the privacy policy by clicking on "Privacy Policy" (or another similar link) at the bottom of the Services' home pages. Nothing herein shall prevent BLR and its marketing partners from contacting you by e-mail, phone, or direct mail with offers, information, and other communications and all such contact is expressly approved by you. Nothing herein shall prevent BLR from complying with valid requests by governmental authorities investigating civil or criminal matters.

3.6 Copyright, DMCA, takedown claims. If you believe that content posted on or through the website has been used in a manner that constitutes copyright infringement, please provide BLR's Copyright Agent with a written notice to the email or mailing address indicated below that includes the following information:

• an electronic or physical signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
• identification of the copyrighted work claimed to have been infringed;
• a description of where the material that you claim is infringing is located on the site;
• your address, telephone number, and e-mail address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
• BLR's Copyright Agent for notice of claims of copyright infringement is: Brad Forrister, VP Legal, by email at bforrister@blr.com or by mail to BLR, 100 Winners Circle, Suite 300, Brentwood, TN 37027 [see for designation of agent: https://www.copyright.gov/dmca-directory]

4. Fees and Payments; Account Management; Free Trial Use

4.1 Payment terms. If you become a paid or trial subscriber of any of the Services, you will be bound by the payment terms set forth herein. Access to premium areas of the Services requires payment. If you subscribe, you must provide accurate, complete and updated subscriber information. You acknowledge that you will pay BLR all such fees, charges, and applicable taxes for the Services where enrollment in the Services has been made using your credit card or other means, whether made by you personally or by someone else in your household or organization on your behalf. If you enroll in the Services using a credit card, you certify to BLR that you are at least 18 years of age and that you are the cardholder of the credit card, or that you are expressly authorized by the cardholder to enroll in the Services. In any event, you expressly certify and represent that you are not under the age of 13.

4.2 Use of Service. You further acknowledge that your obligation to pay BLR all such fees, charges, and applicable taxes for the Service does not depend on usage of the Service, and that you remain obligated to pay BLR for the Service regardless of whether the Service is used or not. Unless you enroll as part of a free trial, your obligation to pay for the Service begins on the date of your enrollment in the Service, not the date of your first use of the Service. If made available, free trial or free access periods to use the Service also begin on the date of your enrollment in the free trial for the Service, and not the date of your first use of it.

4.3 Cancellation. You may cancel your monthly or yearly account for the Service during any free trial period or the first 30 days of the subscription period for a full refund through your profile in MySHRM, by providing written notice via email to shrmstore@shrm.org, or by calling 800-727-5257. Such termination shall be effective immediately.

4.4 Prices, renewals. Your membership will automatically renew at the regular then-current subscription price at the conclusion of the stated offer period, and you authorize BLR to charge the subscription price to your payment method at the beginning of each billing cycle until you cancel your membership. The price you pay for a Service is stipulated at the time you enroll in such Service, and are valid for your initial subscription period. BLR reserves the right to change the price after the initial period. Unless other arrangements have been made directly with BLR, MONTHLY AND YEARLY SUBSCRIPTIONS TO THE SERVICE ARE ON A CONTINUOUS RENEWAL BASIS. This means your subscription will automatically renew every month on your monthly enrollment anniversary or the last day of the month if you enrolled on the 29th, 30th or 31st and the current month has no such date. For annual subscriptions, this means every year on your annual enrollment anniversary. Your credit charge or other form of payment will be automatically charged or debited unless you have notified BLR in accordance with Section 4.3 hereof that you wish to cancel the Service. Your subscription renewal will be at the then current price charged for the Service. YOU MUST CANCEL PRIOR TO YOUR SUBSCRIPTION RENEWAL DATE TO AVOID CONTINUED CHARGES.

4.5 Trial subscriptions. If you enroll in the Services pursuant to a promotional offer or free trial, then your membership will automatically renew at the regular then-current subscription price (without such introductory or promotional offer) at the conclusion of the stated offer period and you authorize BLR to charge the subscription price to your payment method at the beginning of each billing cycle until you cancel your membership. Trial subscribers will have access to the Service for their specified trial period, at no charge, and must cancel any time before the end of the trial period to avoid recurring charges. Otherwise, if you entered credit card information, your credit card will be charged at the end of the trial period to cover the then-current annual subscription price, and the premium (if applicable) will be sent to you once your subscription has been paid. Only one free trial subscription will be granted to the same organization in any 12-month period. BLR reserves the right to limit trial subscribers' ability to access certain portions of the Services or to download certain resources. BLR also reserves the right to cancel any trial subscription at any time during the trial.

5. Disclaimer of Warranties & Limitation of Liability

5.1 Reference, legal advice. This site is provided as a research and reference tool. Although we make every reasonable effort to ensure that the content and tools provided at this site are useful, accurate, and current, we cannot guarantee that they will be error-free. This site and the information available through it are not intended to constitute legal or other professional advice. HR, Compensation, Safety and Environmental compliance often involves complex decisions requiring the services of competent, licensed professionals; we urge you to obtain such services before making decisions with legal and other professional implications. By using this site, you assume all responsibility for and risk arising from your use of and reliance upon the contents of this site.

5.2 Your risk. YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. BLR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THEY WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, OR AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR CONTENTS OF ANY CONTENT, INFORMATION, MATERIAL, POSTINGS, OR POSTING RESPONSES FOUND ON THE SERVICE, ANY MERCHANDISE OR SERVICES PROVIDED THROUGH THE SERVICES, OR ANY LINKS TO OTHER SITES OR SERVICES MADE AVAILABLE ON THE SERVICES.

5.3 As is. THE SERVICES, ALL TOOLS, CONTENT, MATERIAL, INFORMATION, POSTINGS, OR POSTING RESPONSES FOUND ON THE SERVICE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

5.4 Consequential damages. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL BLR (OR ANY OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, DISTRIBUTORS, THIRD PARTY PROVIDERS, OR LICENSORS (AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS), BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, ANY CONTENT, INFORMATION, MATERIAL, POSTINGS, OR POSTING RESPONSES ON THE SERVICE, OR THE SERVICE ITSELF. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT BLR (AND ANY OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, DISTRIBUTORS, THIRD PARTY PROVIDERS, OR (AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS), IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER, INCLUDING YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF BLR (OR ANY OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, DISTRIBUTORS, THIRD PARTY PROVIDERS, OR LICENSORS (AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS)) TO YOU EXCEED THE AMOUNT PAID BY YOU TO BLR DURING THE TWELVE (12) MONTHS PRIOR TO ANY CLAIM OF INJURY OR DAMAGE.

6. Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify and hold harmless BLR (and any of its parents, subsidiaries, affiliates, directors, officers, employees, agents, distributors, Third Party Providers, and licensors (and their respective directors, officers, employees, and agents)) from and against all claims, liability, and expenses, including attorneys' fees and legal fees and costs, arising out of your use of the Service or your breach of any provision of this Agreement. BLR reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You will cooperate as fully as reasonably required in the defense of any claim.

7. Third Party Content, Third-Party Providers, Advertising and Links

The Services include a number of third-party providers of content, technology and other features, including the opportunity for users of the Services to purchase goods or services from third parties ("Third-Party Providers"). These are provided for your convenience and are not endorsements by BLR. Neither BLR nor such Third-Party Providers make any warranty concerning content, technology, goods or services provided by such Third-Party Providers. YOU AGREE THAT ANY RECOURSE FOR DISSATISFACTION OR PROBLEMS WITH THOSE GOODS OR SERVICES WILL BE SOUGHT FROM THE THIRD-PARTY PROVIDERS DIRECTLY, NOT FROM BLR.

8. Termination

BLR may terminate this SHRM Job Description Manager Agreement and your use of the Services, or discontinue the Services, at any time. BLR shall have the right immediately upon notice to you to terminate your use of the Services in the event of any conduct by you which BLR, in its sole discretion, considers to be unacceptable, or in the event of any breach by you of this Agreement or violation of applicable law.

9. Governing Law

This SHRM Job Description Manager Agreement and any disputes arising under it shall be governed exclusively by the laws of the United States of America and the State of Tennessee, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the Courts of the State of Tennessee in any and all actions, disputes, or controversies relating to this Agreement.

10. General Terms

This SHRM Job Description Manager Agreement and any policies and rules posted on the Services by BLR constitute the complete and exclusive and final expression of the agreement of the parties with respect to the subject matter hereof. No waiver by either BLR or you of any breach or default under this SHRM Job Description Manager Agreement shall be deemed to be a waiver of any preceding or subsequent breach or default. This SHRM Job Description Manager Agreement shall be binding upon and inure to the benefit of BLR and its successors and assigns. BLR may assign this SHRM Job Description Manager Agreement, or any of its rights or obligations under this Agreement, with or without notice to you. Any such assignment by BLR does not relieve you of your obligations under this SHRM Job Description Manager Agreement.