Job Summary:

The Email Administrator will develop the companys electronic mail network, administer related policies, and recommend network enhancements.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Monitors and maintains the companys network email system; performs quality and spot checks of system performance.
• Troubleshoots and resolves users problems with and related to email systems.
• Collaborates with department heads regarding requested improvements and expansions to existing system.
• Drafts policies and documents related to the acceptable use and standards of the system.
• Develops and maintains the companys email protocol, which may include a business-use only policy to maximize professional business usage and efficiency.
• Collaborates with human resources department to develop guidelines for protection of employee privacy; ensures guidelines are consistent with companys business and security needs.
• Prepares training materials, or delivers training, on acceptable use of the system.
• Recommends message retention and archive destruction timeframes.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Organizational skills and attention to detail.
• Excellent customer service skills and understanding.

Education and Experience:

• Associates degree in Computer Science required; Bachelors degree preferred.
• At least two years of PC/LAN experience, preferably with email systems, required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.