Job Summary:

The Cable Television Installer will install cable systems and electronic devices at subscribers homes.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Ensures home can be connected by inspecting indoor outlets and feeder lines.
• Securely connects coaxial cables from wall to end of box, DVR, or television.
• Connects home units to outside lines; runs or installs new lines as needed.
• Programs cable boxes and Internet modems.
• Inspects connected devices for proper working condition.
• Demonstrates and teaches customers how to use specialized remote controls, digital video recorders (DVRs), or other company-provided hardware or technological device.
• Maintains inventory of supplies on truck and requisitions necessary supplies.
• Repairs lines as needed, which may include both isolated and area-wide repairs.
• Adheres to all safety protocols, guidelines, and checklists.
• Develops and maintains logs and records of service calls, time spent, tools and equipment used, and the nature of the call.
• Recommends improvements to area lines when recurring problems arise.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Thorough understanding of cable television installation methods and policies.
• Thorough understanding of and ability to use appropriate tools.
• Excellent customer service and ability to work well with others.

Education and Experience:

• High school diploma or equivalent required.
• Completion of apprenticeship, apprenticeship or formal training in electronics..
• Successful completion of on-the-job training.
• Valid drivers license.

Physical Requirements:

• Physically able to climb overhead or crawl under spaces to complete jobs.
• Must be willing to work at heights.
• Must be able to operate electrical tools and splice cables.
• Must be able to differentiate color coding of cables.
• Must be able to lift up to 15 pounds at times.