SHRM's HR Knowledge Advisors offer guidance, real-life personal/professional experiences, and resources to assist our members with their HR-related inquiries.  This member benefit includes up to 15 inquiries per 12-month membership period.  SHRM student and non-SHRM members are not eligible for this service. If you would like to upgrade your membership or become a SHRM member, click here for more information.

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TOP FAQs

The Knowledge Center will only be available Friday, May 27th 8:30am – 12:30pm ET.  SHRM Offices will be closed on Monday, May 30th in observance of the holiday.  Emails may still be submitted anytime or visit our website at www.shrm.org. The Knowledge Center will be available again via email, phone, and chat during regular business hours on Tuesday, May 31st.  We apologize for any inconvenience and thank you for contacting the Knowledge Center.


MEET YOUR HR KNOWLEDGE ADVISORS




Jim Emanuel, SHRM-SCP

​Jim Emanuel, has over 30+ years of HR experience encompassing compliance, talent management, employee relations, compensation and leadership and development. Prior to joining SHRM, Jim worked 23 years for a Fortune 500 Healthcare Company most recently in the capacity of Director of HR Compliance. 




Jennifer Chang, SHRM-CP

Jennifer Chang, brings a decade of human resources experience with her to the role of HR Knowledge Advisor.  Jennifer has worked primarily in the government contracting industry in a variety of roles as an HR practitioner (generalist, specialist and director).  She holds a master's degree in Organizational Development and Strategic Human Resources from Johns Hopkins University. 




Robyn Hopper

​Robyn Hopper has 22+ years of experience in the human resources field.  She obtained a BA, in Integrative Studies with a specialty in Social Work from George Mason University in Fairfax, VA.  She has worked in a variety of industries, including manufacturing, for profit and nonprofit along with large and small employers.  

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