Employers should keep all job-related documentation such as hiring records, performance reviews, disciplinary actions and job descriptions in an employee's general personnel file. Consider whether the document would be relevant to a supervisor who may review this file when making employment decisions. Is it related to the employee's performance, knowledge, skills, abilities or behavior? If so, then the document should be included in the employee's general personnel file.
Medical records must be maintained separate from the personnel file. The Americans with Disabilities Act (ADA) prohibits employers from including medical information in an employee's general personnel file. Employers should create a separate file for employee medical information that includes records related to medical leave, reasonable accommodations, workers' compensation claims, etc. Employers who are required to invite applicants and employees to self-identify as an individual with a disability under Section 503 of the Rehabilitation Act must maintain these self-identification forms separate from all other records, including other medical records.
There are also records that should not be accessible to managers and supervisors due to the sensitive nature of the information. These include documents that contain information such as date of birth, marital status, dependent information, Social Security number, immigration status, national origin, race, gender, religion, sexual orientation and criminal history. It is common for employers to have a "confidential" or "other" file that contains these records.
Tip: A common recommendation is to keep I-9 forms separate from all other records. Some employers choose to use a binder system for all employee I-9 forms maintained alphabetically and separated by current or terminated status. A similar system could be used for employee benefit enrollment forms that do not contain any personal employee medical information and beneficiary forms.
| Type of Record | Location |
|---|---|
| Recruiting and screening documents such as applications, resumes and educational transcripts | Personnel file |
| Reference/background check results | Confidential file |
| Drug test results | Confidential file |
| Job descriptions | Personnel file |
| Equal employment opportunity (EEO) self-identification of gender and race/ethnicity | Confidential file |
| Affirmative action self-identification of race, gender and veteran status | Confidential file |
| Affirmative action self-identification of disability | Affirmative action confidential file |
| Immigration (I-9) forms | I-9 file |
| Records relating to job offers, promotion, demotion, transfer and layoffs | Personnel file |
| Pay and compensation information | Personnel file |
| Education and training records | Personnel file |
| Handbook and policy acknowledgments | Personnel file |
| Employment agreements (noncompete, confidentiality agreements) | Personnel file |
| Letters of recognition and awards | Personnel file |
| Warnings, counseling and disciplinary notices | Personnel file |
| Performance evaluations and goal-setting records | Personnel file |
| Termination notice and documentation | Personnel file |
| Medical records (medical questionnaires, benefit claims, doctor’s notes, accommodation requests, medical leave records, workers’ compensation claims) | Medical file |
| Child support/garnishments | Confidential file |
| Litigation documents | Confidential file |
| Workplace investigation records (although relevant disciplinary action, counseling or other direct communications are placed in the employee’s personnel file) | Confidential file |
| Requests for employment/payroll verification | Confidential file |
| Benefit enrollment forms | Benefits file |
| Beneficiary designations | Benefits file |
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