The Innovator’s Advantage: How to Unlock Employees’ Entrepreneurial Spirit
People + Innovation
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In today’s fast-paced business environment, organizations need entrepreneurial employees who challenge the status quo and take the initiative to drive innovation.
So why do entrepreneurial employees often find themselves overlooked or even penalized for challenging the status quo? More importantly, how can executives and HR leaders create environments where entrepreneurial spirit is not only encouraged but also protected and nurtured?
Disruptive but Essential
Let us begin by addressing the first question. While many organizations proudly emphasize innovation and entrepreneurship in their mission statements, the reality is that the very act of doing something new can often trigger feelings of instability and uncertainty. Indeed, research shows that entrepreneurial employees are frequently perceived as difficult, antisocial rule breakers.
This perception of entrepreneurial employees as being disruptive or refusing to conform contradicts the expectations of many corporate environments, which tend to favor cautious, predictable, and rule-following leaders. Given this reality, those with entrepreneurial drive may feel compelled to hide their talents or pursue their ideas independently.
However, here is an interesting twist: An academic study (conducted by this article’s authors) of approximately 650 employees at Fortune 500 companies, The Career Benefits of Entrepreneurial Behaviors for Employees, found that people who demonstrated entrepreneurial behaviors —including questioning, observing, networking, and experimenting—and successfully launched internal ventures were more likely to receive promotions. And, in larger companies, they were also more likely to receive higher pay.
What set these entrepreneurial employees apart was their ability to not only generate innovative ideas but also transform those ideas into tangible business ventures on behalf of their organizations. By doing so, they sent a compelling signal about their leadership potential to their supervisors. This is because initiating new ventures requires a higher level of commitment, competence, and strategic thinking than merely having a novel idea.
Shantanu Narayen, CEO of Adobe, articulated this viewpoint during an interview we conducted with him: “There is an element of entrepreneurship that is absolutely key to leadership success. … I think all of the great products we’ve developed as being characterized by somebody who is incredibly passionate about that idea. … You have to learn how to deal with uncertainty. You have to recruit talent to your team. You have to solve hard problems. I’m not saying that being a corporate entrepreneur is a necessary condition for success at Adobe. But it is extremely valuable.”
To further test this argument, we conducted a controlled experiment. We invited 186 individuals with extensive experience in personnel management (and an average of 17.6 years of work experience) to decide which of two candidates to promote. The candidates were identical in every dimension, with one exception: One candidate had initiated an internal project or venture. The results corroborated our hypothesis: Employees with experience in corporate venture creation were perceived to possess significantly greater leadership potential than those without such experience, leading to a much higher likelihood of promotion.
For employees, the implication of our research is clear: Be the founder of something, whether it is a new project or a new venture. At innovative companies such as Amazon, helping to create a new venture can fast-track your success.
When Amazon CEO Andy Jassy was head of Amazon Web Services, he helped lead the initial team that explored the web services opportunity and developed Amazon’s “working backwards” process. In similar fashion, Charlie Ward, now a vice president of technology at Amazon, offered the initial suggestion for Amazon Prime when he was still an engineer. Being associated with a successful internal project or venture may be the one thing that can help employees stand out from the crowd.
Do Innovative People Make the Best Leaders?
Our research findings carry two important implications for top management teams and HR leaders.
First, they present an effective method for identifying leadership potential within organizations. Predicting an employee’s ability to succeed as a future leader sometimes feels like a low-
probability game of chance. Managers and HR professionals often rely on pastperformance to predict future leadership effectiveness. Yet, in a study of nearly 2,000 employees who were identified as having high potential based on typical metrics of past performance (i.e., being in the top 5% of performers), nearly 50% of those people were rated below average in leadership effectiveness based on feedback reports (Zenger and Folkman, 2017).
According to the study, general measures of past performance are not sufficient to predict future leadership success. This underscores the fact that past job performance may not always serve as a reliable indicator of underlying leadership qualities.
Our research offered an alternative to relying solely on historical performance metrics. HR leaders can enhance their promotion screening processes by considering candidates’ experience in corporate entrepreneurship. Employees who successfully launch internal ventures demonstrate their value in ways that extend beyond conventional performance metrics, showcasing their initiative, vision, and leadership capabilities that are crucial for shaping the company’s future.
Second, our research indicated that merely paying lip service to innovation and entrepreneurship is not enough. To truly harness the talents of entrepreneurial employees, organizations must create a supportive ecosystem that not only encourages innovation but also empowers employees to take ownership of their ideas and see them through to fruition.
Such an environment will benefit both entrepreneurial employees by advancing their careers and the organizations themselves by giving them a competitive edge and long-term sustainability.
6 Ways to Build a Pipeline of Innovation
Given the impact of innovation skills on career success, how can HR leaders take full advantage of corporate entrepreneurship to build a high-octane talent pipeline? Here is your playbook:
1. Train for Entrepreneurial Behaviors
Innovation is not just a random spark of genius, it is a skill that can be developed. In the bestselling book, The Innovator’s DNA: Mastering the Five Skills of Disruptive Innovators (Harvard Business Review Press, 2011), Jeff Dyer, Hal Gregersen, and Clayton M. Christensen identified key skills that distinguish innovative entrepreneurs and executives from ordinary managers. Building on their work, HR leaders can implement programs designed to teach employees these entrepreneurial skills: questioning, observing, networking, and experimenting.
Training programs that focus on developing and encouraging these behaviors help build a foundation for internal innovation and empower employees to take ownership of their ideas.
2. Create a Framework for Internal Venture Creation
HR should establish formal mechanisms for employees to pitch, develop, and implement new ventures. For example, Amazon has its well-known “working backwards” process, while Nike has a dedicated space known as the “Innovation Kitchen,” where teams are encouraged to experiment and develop new products and technologies.
By giving employees a clear process for translating their entrepreneurial efforts into concrete projects, HR can promote a culture where innovation and venture creation are both encouraged and achievable.
3. Recognize and Reward Internal Entrepreneurship
To reinforce the value of entrepreneurial efforts, HR must design recognition and reward systems that align with new venture creation. These should go beyond financial incentives and spotlight successful intrapreneurs through internal communications, provide them with additional professional development opportunities, and fast-track them for promotions.
For instance, Intuit has an Innovation Catalyst program that trains employees to become champions of innovation within their teams. Employees who successfully implement innovative ideas receive formal recognition, such as the Scott Cook Innovation Award (named for Intuit’s co-founder) or opportunities for career advancement. This approach not only incentivizes employees to pursue entrepreneurial activities but also signals to the entire organization that innovation is a valued pathway to leadership.
4. Champion Cross-Functional Networking
One of the most critical components of entrepreneurial success is the ability to build diverse networks. HR can facilitate cross-functional networking by organizing workshops, networking events, and collaboration platforms to focus on innovation.
For instance, Deloitte’s Greenhouse locations invite clients and their teams to participate in workshops, bringing together stakeholders from various functions to address specific challenges. By connecting employees with peers from different departments, industries, and external experts, HR creates a fertile environment for idea exchange and innovation.
5. Differentiate Talent Management in Large Organizations
In large companies, where the sheer scale can make it difficult for managers to observe individual contributions, HR can use new venture creation as a key indicator of leadership potential.
By tracking employees who successfully initiate and manage new projects and ventures, HR leaders can more accurately identify high-potential candidates for leadership roles. This is particularly important given that traditional performance metrics may not fully capture an employee’s capacity for strategic thinking and risk management.
6. Address the Negative Image and Risks
It is equally important to acknowledge the risks and potential downsides faced by entrepreneurial employees.
Those who challenge established norms or experiment with new ideas may sometimes be seen as rebels, nonconformists, rule breakers, or uncoachable players. HR must take a proactive role in mitigating these perceptions by educating managers about the value of entrepreneurial activity and establishing policies that support constructive feedback and failure as an important part of being a learning organization.
When It Comes to Encouraging Innovation, Org Size Matters
The benefits of corporate entrepreneurship don’t play out the same way in all companies. In larger organizations, where it’s easy for employees’ day-to-day activities to go unnoticed, the impact of new venture creation is even more pronounced. It’s a way for high-potential employees to raise their hands and say, “Notice me—I’m ready to lead.”
Smaller organizations, where everyone’s contributions are more visible, may see fewer direct financial rewards from internal ventures. Instead, promotions may be the outcome because smaller companies often reward success with career growth rather than hefty bonuses.
HR leaders need to understand how organizational size influences the signaling power of new venture creation. In large corporations, the focus should be on making these entrepreneurial achievements as visible as possible. In smaller companies, tying promotions directly to entrepreneurial activities can provide the incentive employees need to take risks and innovate.
Build a Culture That Fuels and Supports Innovation
Our findings provide an important road map for how executives can leverage corporate entrepreneurship to drive both company growth and employee career success. Encouraging employees to engage in entrepreneurial behaviors, such as questioning, observing, networking, and experimenting, is crucial. However, to fully realize the benefits of these activities, leaders must provide structures that allow employees to turn their innovative thinking into actionable projects, new programs, or internal corporate ventures
Moreover, leaders should recognize that the signaling effect of new venture creation can be especially powerful in larger organizations, where it can serve as a key indicator of an employee’s leadership potential.
In essence, corporate entrepreneurship is not just about driving new business growth, it’s about building a dynamic workforce equipped to navigate and lead in a rapidly evolving marketplace. By nurturing a culture that values entrepreneurial behaviors and supports and even rewards new venture creation, executives can position their organizations for sustained innovation and their employees for long-term career success. This is likely to pay off, especially in the long term, as employees are less likely to leave to start their own ventures.
Jeff Dyer is the Horace Beesley distinguished professor of strategy at Brigham Young University and the author of two books on innovation.
Alyssa Liang is a visting assistant professor of organizational behavior at the Olin Business School at Washington University in St. Louis.
Markus Baer is a professor of organizational behavior at the Olin Business School at Washington University in St. Louis.
Zachariah Rodgers is a global programs lead at McKinsey & Company and a social impact fellow at the University of Pennsylvania.
Brad Winn is a professor of leadership and strategy in the Huntsman School of Business and executive MBA director at Utah State University.