Job Summary:

The Classified Advertising Sales Manager will oversee the activities and staff involved in selling classified advertising for print and online publications.

Supervisory Responsibilities:

• Interviews, hires, and trains classified advertising sales representatives and clerks.
• Organizes and oversees the schedules and work of representatives and clerks.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Ensures orders are efficiently and accurately handled and customers are treated politely.
• Verifies the accuracy of ads.
• Oversees bill collection and information and assists, as needed, in the billing department.
• Collaborates with Advertising Manager to develop special promotions or offers meant to increase the use of classified ads as well as the departments revenue.
• Develops and maintains positive relationships with current and potential advertisers, providing excellent customer service and explaining the benefits of making a commitment for classified ad usage in exchange for favorable contract rates.
• Develops and maintains records on the quality and efficiency of the departments performance; prepares and reports information to Advertising Manager.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Organized and detail oriented.
• Ability to manage multiple administrative duties.
• Ability to treat all customers and employees politely.

Education and Experience:

• High school diploma or equivalent required.
• At least two years of office experience, with at least one year in a supervisory position.
• Experience in classified advertising department preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.