Job Summary:

The Funeral Attendant will provide support and assistance to funeral staff and clientele, performing a variety of tasks required to deliver respectful, professional, and thoughtful funeral services.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Courteously greets all visitors.
• Provides advice, comfort, and other moral support to families and friends of deceased.
• Provides guidance to families and friends of the deceased regarding ways to make charitable donations in honor of their loved ones.
• Transports deceased body to the funeral home from hospitals, homes, or other locations.
• Obtains burial permits for the families and registers deaths with appropriate agencies.
• Directs and leads mourners to and from rooms or chapels where services, visitations, and wakes are being held.
• Assists mourners as they enter and exit limousines, funeral vehicles, or other forms of transportation.
• Oversees processions and assists with cemetery parking as needed.
• Acts as pallbearer when necessary.
• Closes casket at predetermined time during the service.
• Assists with cremations and with the processing and packaging of cremated remains as necessary.
• Delivers and places floral arrangements with the family of the deceased.
• Assists the funeral director in preparing administrative documents and ensuring reports are created, maintained, and filed as directed.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Keen social awareness and integrity.
• Excellent understanding of customer service.
• Proficient in Microsoft Office Suite or related software.
• Detail-oriented, particularly with documents and arrangements.
• Ability to neatly arrange flowers at the funeral home and burial site.

Education and Experience:

• High school diploma or equivalent required.
• Valid drivers license, including any special endorsement that may be necessary to operate vehicles used to transport caskets.

Physical Requirements:

• Prolonged periods of standing may be required.
• Must be able to lift up to 50 pounds at times.