Job Summary:

The Network Administrator/LAN Analyst will administer and oversee the implementation, organization, and troubleshooting of the network, hardware, and underlying communications protocols.

Supervisory Responsibilities:

• Oversees the work of technical support staff as they manage network hubs, routers, and servers.

Duties/Responsibilities:

• Monitors the assigned network, ensuring optimal function and minimal downtime.
• Monitors and analyzes network load including traffic and utilization trends.
• Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures or collaborating with network security staff.
• Drafts checklists, processes, and support trees, and knowledge bases for help desk and other support staff.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Thorough understanding of networking protocols, LAN networking, and WAN networking.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in Computer Science, Management Information Systems, or related field required.
• At least three years of experience with LAN and WAN technologies, including multiple network operating systems, topologies, and protocols, required.
• A+, Network+, and/or similar certifications highly preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.