Job Summary:

The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service.

Supervisory Responsibilities:

• Schedules and supervises customer service representatives, head teller, tellers, safety deposit clerk, and financial service managers in daily tasks and operations.
• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Assists manager in efforts to reach profit, performance, and customer service goals.
• Oversees banking services, especially customer service, to ensure excellence; contacts or assists customers and prospective customers.
• Reviews and manages staffing procedures, ensuring that staff assignments and responsibilities are reasonable, and that salary structure is equitable.
• Coordinates communication with branch staff.
• Works to meet branch performance standards including operating loss control, bank secrecy, and compliance with policies and procedures.
• Oversees and assists with the preparation of all branch reports for approval by manager.
• Attends and participates in periodic staff meetings.
• Manages branch operations when manager is absent.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent math and accounting skills.
• Excellent personal and professional leadership skills.
• Understanding of banking regulatory matters and procedures for proper operation.
• Ability to perform various banking procedures and operations.
• Ability to remain professional and composed under pressure.
• Proficient with Microsoft Office Suite or similar software programs.

Education and Experience:

• Bachelors degree in related field or equivalent banking industry experience.
• At least one year of branch experience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.