All experienced HR managers have faced the challenge of problem employees. The issue typically is related to either performance or conduct, continually recurs despite previous discussions and commitments being made, and leaves all involved feeling frustrated.
“I’m at my wit’s end,” the manager thinks. “I don’t get what he doesn’t understand about how important this is, and I’m tired of repeating the same conversation and getting the same lip service without any hardcore results.”
The solution? Approach this challenge with a renewed emphasis and a sense of urgency, both verbally and in writing.
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