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Congressional Foyer
(Level 3)

Palm Court/Palm Park Foyer
(Level 7)

Attendee Services

Congressional Ballroom A
(Level 3)

The Disruption Mindset

“Disrupt or die” has been the rallying cry for decades, but what does it actually mean to be disruptive, to make it the center of your strategy? Many established companies set a goal to develop “disruptive” innovations, believing innovation will disrupt their market and drive growth. But that is not how it works: Disruption does not create growth. Growth creates disruption. Charlene acknowledges that transformations are never easy, and the unrelenting pace of technological change makes it doubly difficult. But there’s hope and a way forward starting with reframing your strategy, leadership, and culture so that disruptive growth is at the top of your agenda.

Charlene Li, CEO, Quantum Networks Group

Leading with Wisdom

What does it mean to be wise? Wisdom is not just a matter of intelligence, knowledge, or character. Smart people make foolish decisions all the time. But what if we could improve our decision-making even a little bit and make consistently wiser choices? Imagine the exponential impact if we could intentionally support the people in our organizations to be wiser, regardless of their experience levels. Charlene takes audiences on a journey of discovery toward experiencing the true power of wisdom. With the right tools and guidance, you, too, can learn to make the right decisions and create a life and organization filled with meaning, purpose, and happiness.

Charlene Li, CEO, Quantum Networks Group

The U.S. Labor Shortage: Past Trends, Current Conditions, and the Way Forward

Explore the current gap in labor demand and supply in the United States, examining the evolution of the labor shortage over time, current conditions, and plausible future trends. Furthermore, we will discuss potential policy solutions for increasing labor supply.

Justin Ladner, Ph.D., Senior Labor Economist, SHRM

Networking Lunch

From CHRO to CEO - How to Position Your Career for the Next Level

Explore the exciting trend of CHROs stepping into CEO roles. Discover why your experience in talent management and organizational culture can set you up for unparalleled success as a CEO. Hear firsthand from CHROs who have made the leap and learn how their unique skill sets are driving transformative leadership.

Tamla Oates-Forney, CEO, Linkage, a SHRM Company

Mike Aitken, Executive Vice President, HR Professional Solutions Division, SHRM

Daring to Defy: How SharkNinja's 'Outrageously Extraordinary' Culture Sparks Disruption

Unlock unparalleled success by embracing the extraordinary. Discover the secret to achieving outsized success in a world where most fail to realize their potential. In a rapidly changing world, many companies choose familiar paths. SharkNinja, however, thrives by pursuing 'outrageously extraordinary' performance and innovation. Explore their success story driven by a unique culture, mindset, and the company’s most important asset: its people. Join Elizabeth Norberg, SharkNinja's Chief People Officer, and Bob Rothman, Gap International’s President, in a conversation to explore insights into their thriving environment. Learn how a culture of initiative, experimentation, and ownership drives their achievements.

Session brought to you by: Gap International

Elizabeth Norberg, Executive Vice President, Chief People Officer, SharkNinja

Bob Rothman, President, GAP International

Palm Park

(Level 7)

Reflections

Reflect on key insights, solidify action items, and set the stage for tomorrow’s success. This facilitated discussion will ensure clarity and commitment, leaving you inspired and ready to transform learnings into action. Do not miss this chance to reflect, connect, and prepare for the next steps in your collective journey towards excellence.

Embrace Uncertainty, Create Opportunity

“Just deal with it!” is often the advice given during business transitions, but it’s not that simple. Talented individuals can lose focus and question their value when the future is unclear. Resiliency training, wellness seminars, and meditation apps have their limits. Instead of wasting energy navigating uncertainty, embracing it is the key. This becomes possible when people know their value - to the company and its future. Drawing on her expertise in multibillion-dollar acquisitions, Jennifer reveals the Three Rings of Value that help people recognize their worth. Sharing her stories and steps, Jennifer shows how people knowing, showing, and owning their value propels a company to soar. And she might just show you how to fly.

Jennifer Fondrevay, Chief Humanity Officer, Day1 Ready

Buses depart for off-site reception/dinner

Austin Afterglow: Executive Night Out

Get ready to dance the night away under the Texas stars! Join us for an unforgettable outdoor reception where Austin's uniquely weird charm shines brightly. Enjoy live music that will get your boots moving, cocktails with a signature Lone Star twist, and a relaxed atmosphere that's as cool as it gets. This is an EN celebration like no other, y'all!

I&D: The Heart of the Matter

Advancing diversity, equity, and inclusion has long been a priority for companies across the globe. At SHRM, we have doubled down on efforts to lead with Inclusion & Diversity, to shift our focus from our differences to our commonalities, champion respect and civility, and engage in discussions instead of debates, ultimately ensuring individuals from all backgrounds feel valued, supported, and heard. And we always welcome other perspectives and approaches on this complex and critical topic. Join Johnny C. Taylor, Jr., SHRM-SCP, president and chief executive officer of SHRM, and Chris Courneen, Global Head of Human Resources of MSI, for an insightful and candid discussion of the present and future of this critical work.

Johnny C. Taylor, Jr., SHRM-SCP, President and CEO, SHRM

Chris Courneen, Global Head of HR, MS International, Inc. (MSI)

Industry Connections - (Manufacturing/Global/Retail/Services)

Seize the opportunity to connect with fellow industry executives and collaborate on navigating today’s and tomorrow’s disruptions. Engage in a facilitated dialogue led by SHRM’s Executive Advisor team (Nancy Betz, Beth Goldstein and Lucinda Smith), designed to foster sharing of strategies and insights for future success.

Cracking the AI Code at Microsoft

The future of AI will wholly be hinged upon how human beings see and interact with the technology. That’s true for how companies will be able to sell this to market, how organizations realize benefits from the technology, what they want in terms of usage and uptake—it all involves people. There is no other professional more central to the future of AI than HR.

Nichol Bradford, Executive-in-Residence for AI + HI, SHRM

Chris Fernandez, Corporate Vice President, Microsoft

EN Assembly Groups (CHRO)

Join fellow EN:Assembly Group peers for an in-person dialogue. Grow together through a facilitated conversation led by an EN:Assembly Facilitator, bringing your Zoom chats to life.

Facilitated by EN:Assembly

Industry Connections (Finance /Healthcare/Technology)

Seize the opportunity to connect with fellow industry executives and collaborate on navigating today’s and tomorrow’s disruptions. Engage in a facilitated dialogue led by SHRM’s Executive Advisor team (Nancy Betz, Beth Goldstein and Lucinda Smith), designed to foster sharing of strategies and insights for future success.

Building Sustainability When Burnout Feels Inevitable

Burnout, boundaries, and balance have recently become buzzy topics -- and although many recognize they could do better in these areas, many struggle to make impactful changes when stress and burnout feel constant in their lives. Join us to kick off 2024 with this mental wellness learning session that aims to cut through the usual wellness buzz in order to distill tangible body-brain science behind burnout, to redefine boundaries and balance to support demanding lifestyles, and to provide actionable tips to navigate burnout and build boundaries that feel tangible, realistic, and achievable.

Gloria Chan Packer, International Mental Wellness Educator, TED Speaker, Experienced Corporate Leader, Recalibrate

Looking through a Different Lens - Transitioning HR from Tactical to Strategic

An organizational transformation presents its own set of challenges. Factor in the transformation of the HR department, who should be key stakeholders in the transformation, it is not surprising that anyone would feel overwhelmed. And add inadequate if you’re new to the organization and tasked with tackling both at the same time. This session will take you on a journey of lessons learned throughout the process of transforming an HR department from tactical to strategic.

Anita Martin, SHRM-SCP, Vice President, Human Resources, Houston Texans

Workplace Crisis Management, Conflict Resolution, and Navigating Extreme Change

2025 ushers in volumes of sweeping changes from talent scarcity to employee burnout, union organizing activity, AI integration, and returning remote employees to the workplace. How HR leads its operational management teams through extended periods of upheaval directly ties to organizational effectiveness, culture change, and the bottom line. Join Paul Falcone, former CHRO of Nickelodeon Animation and author of HarperCollins Leadership’s "The First-Time Manager: Leading Through Crisis," as he helps to identify new ways of mastering the ongoing aftershocks to our teams and organizations in addressing individual, departmental, and global crises.

Paul Falcone,  Principal Consultant, Workplace Leadership Consulting, LLC

Industry Connections (Education/Nonprofit/Government)

Seize the opportunity to connect with fellow industry executives and collaborate on navigating today’s and tomorrow’s disruptions. Engage in a facilitated dialogue led by SHRM’s Executive Advisor team (Nancy Betz, Beth Goldstein and Lucinda Smith), designed to foster sharing of strategies and insights for future success.

EN Assembly Groups (MidMarket)

Join fellow EN:Assembly Group peers for an in-person dialogue. Grow together through a facilitated conversation led by an EN:Assembly Facilitator, bringing your Zoom chats to life.

Facilitated by EN:Assembly

Networking Lunch

Maximize Your Impact

True growth comes from embracing the unknown. High-performing individuals and organizations must develop their relationship with uncertainty to achieve greater success. Sterling Hawkins, through a methodology created and tested with some of the world’s largest companies, offers clear steps to rethink our relationship with the unknown and uncomfortable. This shift builds trust over fear, courage over worry, and the ability to handle uncertainty. Sterling’s compelling data, moving stories, and high-energy delivery inspire audiences to think differently, elevate conversations

Sterling Hawkins, Best Selling Author, Investor & Entrepreneur, Sterling Hawkins Group

Closing Remarks

Mo Fathelbab

Conference Adjourned