Jennifer Chang, SHRM-CP, brings a decade of human resources experience with her to the role of HR Knowledge Advisor. Jennifer has worked primarily in the government contracting industry in a variety of roles as an HR practitioner (generalist, specialist, and director). She holds a master's degree in Organizational Development and Strategic Human Resources from Johns Hopkins University. Jennifer particularly enjoys assisting SHRM members by being a sounding board and providing guidance and resources to help navigate complex employee relations issues.