As a member of the executive team for the world’s largest human resources trade association, and 4th largest trade association in the world, Emily M. Dickens leads SHRM’s efforts across multiple critical areas of strategic and operational importance. In addition to guiding SHRM’s advocacy and policy initiatives, she oversees government affairs, global policy, legal affairs, and the SHRM Foundation — the 501(c)(3) philanthropic arm of SHRM. Dickens plays a pivotal role in aligning these functions to advance SHRM’s mission of creating better workplaces for a better world while driving organizational effectiveness and impact.
Through her leadership of SHRM’s Advocacy Team — the “A-Team” — comprising nearly 30,000 active HR professionals across the United States, Dickens ensures the HR profession remains at the forefront of advancing workplace policy. A sought-after expert on workplace issues and business leadership, her insights have been featured in CBS News, NBC News, AP News, The Wall Street Journal, CNBC, Bloomberg Law, Crain's Business, Marketplace, WTOP, Yahoo Finance, HR Brew, and HR Dive. She has also testified before Congress and the EEOC on AI, gender bias, and paid leave.
Dickens represents SHRM on the boards of several influential organizations to amplify SHRM’s voice in global, national, and local business and labor policy discussions. These include the B20 Brazil Women in Business Action Council (Co-Chair); USCIB-United States Council for International Business (Governance Committee); The Bryce Harlow Foundation; Skill-Up; and the National Foundation for Women Legislators.
Before joining SHRM, Dickens was a passionate advocate for access to higher education, serving in leadership roles such as General Counsel and Head of Policy for the Thurgood Marshall College Fund, Vice President of Public Policy for the Association of Governing Boards for Colleges and Universities, and Assistant Vice President for Federal Affairs at the University of North Carolina System. She has also held key administrative and external affairs roles at Duke University and Fayetteville State University. Drawing on her extensive higher education experience, Dickens continues to champion the education-to-employment pipeline as a solution to future workforce challenges.
Beyond her professional achievements, Dickens is actively engaged in board service. She is the Chair of the North Carolina Central University Board of Trustees and Co-Chair of the HR Committee for the NCNW Board of Directors. A life member of Alpha Kappa Alpha Sorority, Incorporated, she has served as Chairman of the International HBCU Task Force and on the sorority’s Education Advancement Foundation Board of Directors (AKAEAF).
Dickens is a proud graduate of North Carolina Central University and its School of Law.