Job Summary:

The Messenger will receive and pick up packages, documents, messages, and other items, and deliver them to specified recipients or locations.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Securely delivers packages, documents, written and verbal messages, and other items to intended location or recipient in a timely manner.
• Manages incoming mail so that it is opened, sorted, and distributed in a professional and timely manner.
• Processes outgoing mail.
• Plans the most efficient and expedient delivery route from place to place; organizes deliveries accordingly.
• Obtains required signatures and/or payments at time of delivery.
• Maintains accurate records related to the receipt and delivery of packages, documents, messages, and other items, including tracking time of and parties to the delivery.
• Unloads items from large trucks and loads them onto smaller vehicles for delivery.
• Performs or schedules standard maintenance on delivery vehicles.
• May perform office, clerical, and other related duties as assigned.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Basic understanding of customer service.
• Ability to maintain accurate records.
• Ability to understand and follow directions.
• Ability to maintain the safety and security of packages, documents, messages, and other items received or being delivered.
• Thorough understanding of maps and directions, and traffic rules.

Education and Experience:

• High school diploma or equivalent preferred.
• Successful completion of a course on handling sensitive or hazardous packages may be required.
• Drivers license and clean driving record required.

Physical Requirements:

• Prolonged periods walking, riding a bike or scooter, or driving a vehicle.
• Must be able to quickly enter and exit vehicles and/or buildings.
• Must be able to perform deliveries in all types of weather.
• Must be able to lift and carry up to 20 pounds at times.