Performance Coaching, Counselling and Feedback Skills

RECERTIFICATION

SHRM: 12 PDCs
DURATION: 2 Days

HR KNOWLEDGE DOMAIN

HR COMPETENCIES

Consultation,  Communication, 
Leadership & Navigation 

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  DELIVERY OPTIONS

  • Onsite
  • Customizable

This program inculcates appreciation in managers for coaching along with building skills in performance coaching, counselling and feedback. The program is designed as a learning platform for participants to build a performance culture in their respective organizations.

Program Outcomes

  • Building a performance culture in the organization,
  • Inspire 'good' employees to greater performance and help average performers to raise bar,
  • Guide "problem employees to take accountability for their results and develop solutions to their performance issues,
  • Build a feedback system for performance in the organization, helping people to identify their strengths,
  • Importance of the role and importance of coaching,
  • Be able to coach the good, the average and the below average performer,
  • Be more skilled at supporting team members during periods of change.

Content

The modules covered under this program include:

  • Feedback – the need for it, how to give and receive it,
  • Different between feedback and review,
  • Coaching and the skills required for it,
  • Coaching top performers and difficult people,
  • Using performance standards and managing mistakes and below average results.


All SHRM PDPs have pre-determined recertification credits
For more information, contact:
SHRM India | Email: shrmindia@shrm.org | Phone: 1800-103-2198 (Toll Free)

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