Developing Content for Bespoke Learning Modules in an Indian Conglomerate

Sep 22, 2017

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Client

Leading Indian conglomerate engaged in energy, petrochemicals, textiles, retail and telecommunications. Ranked amongst the Global Fortune 500 World’s Biggest Corporations and amongst the Top 250 Global energy Companies.

Situation/Scope

The HR Academy of the conglomerate had launched a new Blended Learning approach to align the HR agenda with business strategy and individual’s development needs. In line with this approach, the company identified a set of Behavioral Development Needs across management levels. Specific need was to: 

  • Develop customized content to meet the behavioral development needs at specific levels 
  • Content of the modules to be bespoke to meet specific challenges the company’s employees were facing 
  • Roll out of the content using the Blended Learning methodology 
SHRM Approach 
  • Rapid design conference with the core design team of the HR Academy to understand the requirements and develop the blue-print of the behavioral learning modules and detail the implementation roadmap 
  • Created customized program content using appropriate delivery tools and learning methodologies and conducted an Alpha-Beta Review to present story board and scenarios with the design team and get a sign-off from the client 
  • Final content included (for each bespoke module), a toolkit which went as participant pre-read, a webinar for reinforcement and internalization of topics, an in-class session for practice of learning and post-program job aids as performance support
Distinctive Impact
  • Standardized quality and effectiveness of content.
  • Content aligned and specific to development needs of the client SHRM is now partnering with the client for facilitation of the webinars and in-class sessions of these learning modules

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