Effortless Virtual Facilitation

Learn the Art and Science of Facilitating Virtually!

Organizational change stems more from environmental impact than from any other factor" (Burke, 1994a). Today external environment is driving a transformational change. Technology is the savior when life expectancy has come to depend on minimizing human contact.

Most of us have experienced virtual learning sessions as a monologue with a bunch of slides, a presenter talking through them and participants at best asking a few questions on the chat. Precisely the reason why most people believe virtual sessions can't be as effective as in-class sessions. What if there was a way to make those sessions more engaging by using a plethora of features the tech- platforms provide which we haven't yet explored? Break-outs, annotation, polls, videos, external tools of engagement-Mentimeter, Kahoot, Mural, we have barely scratched the surface of the virtual facilitation universe. There are a host of opportunities to leave your virtual session participants spellbound with these extensive tools of engagement.

Tech-enabled learning is the future. We used virtual learning earlier but mostly for awareness building, low-touch and educational topics. Areas of learning where we chose in-person over virtual learning would now also have to be delivered through virtual but impactful experiences.

How do we then create these immersive experiences for our learners which have an impact similar to a classroom session?

SHRM brings to you a 3- part series on Effortless Virtual Facilitation that will help you learn the art and science of virtual facilitation.

Our experts have delivered this program on Microsoft Teams, Adobe Connect and WebEx training. The current program is scheduled to be delivered on Microsoft Teams.

[The virtual classroom is designed such that it replicates the impact of an in-person classroom session. The learners are engaged through a host of multi-media ranging from videos, chat, break-out sessions, word cloud, polls etc. ]

In this program:

  • Learn practical ways to enable impactful learning on Virtual Platforms based on robust theoretical frameworks

  • Get hands-on learning on designing and facilitating in virtual classrooms

  • Examine various popular platforms of collaboration - Microsoft Teams, Adobe Connect, WebEx Training and Microsoft Teams

  • Explore how to design virtual learning journeys across different platforms with the support of 'app-tivities' (leveraging smartphones and learning apps)

  • Learn how to create engaging and immersive content on a virtual platform using external tools like Mentimeter, QR, Kahoot, Mural

  • Learn to replicate the impact of a classroom program on a virtual platform

  • Use polls, chats, videos, word cloud, break-outs to enhance virtual class experience and increase participant interactivity

  • Experience and get inputs on replicating in-class facilitation methods such as world café, fish-bowl, sociometry, brain-storming in a virtual class

  • Discuss how to evaluate effectiveness of virtual learning 


  • Introduction and Overview

  • Learner experience simulated on a virtual platform for participants

  • Comparative overview of various tech learning platforms available in the market

  • Introduction to content design for a virtual platform

  • Virtual Facilitation - Best Practices

    • Reducing facilitator talk-time in a virtual setting

    • Personalization techniques and leaner interaction options

  • Experiencing brainstorming in a Virtual Class


  • Learn to use in-class facilitations tools such as fish-bowl, world-café, sociometry in a virtual class-room

  • Design Framework for Content Design for a virtual class

  • Experience the Host (Instructor) Interface of a virtual classroom

  • Learn to create pods, polls, break-out sessions to make content interesting

  • Learn to incorporate other tech tools: mentimeter, word cloud in your virtual class

  • Top tips for effective virtual facilitation

  • Using technology to evaluate learner progress and learning outcomes 


  • All participants facilitate some part of their learning content in a virtual class-room in form of a teach-back (Participants can choose to present on a platform of their choice)

  • Get feedback from other learners

  • Gain inputs on crafting a concept note for business and positioning virtual learning journeys

  • Conclusion and Wrap up

TypeSHRM MemberNon Member
INR 15,900INR 16,900
 *GST applicable

Who Should Attend

Anyone seeking to design and deliver engaging and impactful learning on virtual platforms

Participants get a Certificate of Achievement upon successfully completing all 3 sessions and passing the evaluation threshold in the teach-back session. This workshop is eligible for 4.5 PDCs for attending entire series (3 sessions).

PradeepMukherjee.gif Perzine Dadyburjor | Associate Director - Knowledge & Advisory, SHRM India
Perzine is an HR professional with - 14 years of experience, Prior to this she has worked with Godrej & Boyce as part of the Corporate Learning & Development function and with CitiFinancial. Her core expertise has been in the areas of Learning & Development, HR Capability Building, Knowledge Management, Content Design, Talent Management, Leadership Development, Competency Assessment & Development and Project Management. While delivering assignments she has worked closely with clients from the Automotive, Energy, Petrochemicals, Textiles, Retail, Telecommunications, Manufacturing, IT, BFSI, Media and Pharmaceutical sectors. She has worked extensively with clients in India as well as the APAC region. Perzine has completed her Masters in Management Studies with a Specialization in Human Resource from Mumbai University. She is Certified as a Performance & Competence Developer (CPCD) by Carlton Advanced Management Institute, USA and is a SHRM Senior Certified Professional - SHRM-SCP as recognised by the Society of Human Resource Management. She has also completed her Hogan Assessment Certification focusing on interpreting personality-based assessment inventories like HPI, HDS and MVPI.

PradeepMukherjee.gif Neha Pant, SHRM-SCP, | Senior Knowledge Advisor, SHRM India
She is part of the Knowledge Advisory team at SHRM India focused on helping clients achieve their business objectives through effective consultation and project management support. Over the last decade, she has worked extensively in the area of Learning and Organizational Development in organizations such as Adobe, Evalueserve and Wipro. A passionate facilitator, she has facilitated more than 300 virtual learning sessions and over 5000 hours of class-room learning on a variety of topics. She is a certified SDI (Strengths Deployment Inventory), Saville Wave and Hogan practitioner. A Vipassana meditator and a trekking enthusiast on the side, draws tremendous inspiration from the mountains.


Hire the best HR talent or advance your own career.


HR Daily Newsletter

News, trends and analysis, as well as breaking news alerts, to help HR professionals do their jobs better each business day.