Summer 2011 Managing Smart

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Start with First
Competing demands on frenzied routines often derail employees from completing their work products in single cuts because they missed the optimum starting point. Apply the 10 “principles of first” to minimize wasted effort.

Make Virtual Teams a Productive Reality
Virtual work options can raise productivity and save overhead costs, but only if team members are managed effectively from afar. Research reveals tried-and-true practices for managing virtual teams.

Communication that Resonates
Communicating effectively is about more than being unequivocal. It’s a nuanced skill that takes practice and patience. Simple techniques will help managers convey their thoughts and spur action in employees.

Three Questions
Why? How? What? Answer these three questions about your organization. Doing so will help your employees focus on job activities that get the best results and will provide more meaning in their work.

Resources
Books and products to help managers do their jobs better.

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