Creating an organization that provides clarity to employees on when decision-making will be democratic vs. autocratic is hard work. In creating your organization’s playbook, here’s a quick summary of crucial conversations for leadership and HR.
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How do we create a speak-up culture?
Kathryn van der Merwe, ANZ Banking Group
“The worst course of action is to ask for input on decisions that have already been made.”
—Dr. Lindsey Cameron
If employees are speaking, are we listening?
Letty Cherry, Microsoft
“If you’re operating with a social architecture that’s so weak that it can’t be used to inform the top decisions, then you’ve got the wrong leaders running the place. ”
How does a board develop agility?
Henna Inam, Engro Corporation
“Boards have to embody a lot of emotional intelligence nowadays.”
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