Please reset your password
here. Key in your e-mail and click “Send Instructions”. You will receive an e-mail that contains a link to reset your password. You may then access the SHRM Certification Portal.
If you have received the message "This account is currently locked, please contact SHRM for assistance." Please contact us for assistance in unlocking your account.
Please go to
MySHRM and select "Change Password". Follow the prompts to change your password.
reset your password. If you cannot do so, please
Please login using your shrm.org information, we have merged our records and you’ll only need one login for both your SHRM membership and certification accounts.
Please login using the e-mail address and password you use for your SHRM Certification Portal account. You’ll just enter it on a different screen.
First, login to
MySHRM to update your e-mail address. Then login to the
SHRM Certification Portal to make sure the e-mail addresses match.
No, the only information linked between your SHRM membership and SHRM certification accounts are your e-mail address and password. The address you maintain on your certification record will not update your membership address and vice versa.
You may update your login e-mail and password via
You may update the e-mail address that SHRM Certification will correspond with you via the
SHRM Certification Portal.
You may set these e-mail addresses to be the same or it is perfectly acceptable to have them be different.
During the profile creation process, if your country is not listed you will have an opportunity to submit it to us for review.
1800 Duke Street | Alexandria, VA 22314
Phone US: 800.283.SHRM (7476)
Phone International: +1.703.548.3440