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  • ACADEMIC INITIATIVES
    • About
      • HR Program Directory
      • HR Curriculum Guidebook
      • Faculty Exclusives: Teaching Resources
      • Six Steps to Successfully Begin a Career in Human Resources
    • Students
      • HR Program Directory
      • Six Steps to Successfully Begin a Career in Human Resources
      • SHRM Competency Model
      • Student Member Center
    • UniversitiesCurrently selected
      • Faculty Exclusives: Teaching Resources
      • HR Curriculum Guidebook and Overview of Educational Resources
      • SHRM Competency Model
      • Student SHRM-CP Certification Eligibility
      • Recruit Students to Study HR
      • Student Member Section
    • Employers
      • The Employers Toolkit
      • SHRM's alliance with the Association to Advance Collegiate Schools of Business (AASCB)
    • Student SHRM-CP Eligibility
    SHRM » ACADEMIC INITIATIVES » Universities » Teaching Resources

    UNIVERSITIES
    Case Studies
    Learning Modules

We Need to Talk—Ten Scenarios to Practice Handling Needed Conversations

By Douglas Crawford, Ph.D.

Ten scenarios allow students to practice addressing employee issues ranging from suspected employee theft to personal hygiene. Students are asked to first assume the role of a manager and confront the employee on sensitive issues that frequently occur in the workplace, and then to assume the role of an HR manager and identify the HR implications in the scenario. The scenarios challenge students to think on their feet, exercise judgment, and render a decision toward successful resolution. There is no separate student workbook; the instructor will distribute roles with details and information to the students as the group role plays each scenario. Click here to download the case.
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