Tools & Samples

HR Help

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​Self Service

Express Requests

For self-service, check out our Express Requests feature that offers immediate access to a wide variety of HR topics in email and downloadable PDF formats.

Tools & Samples
Visit our Tools & Samples section to find helpful resources such as:

Member Forums

Want to discuss your conundrums with other SHRM members? Visit SHRM Connect and join the conversation. Get advice from peers and build a community.

HR Communities


Ask an Advisor

Do you need help with your HR questions? An HR Advisor is here to help by email, live chat, or phone.

By Phone

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

1-800-283-SHRM – select option 5. You must have your SHRM member ID readily available, and you will be prompted to enter it by the phone system.

By Chat

Hours: Monday through Friday, 10:00 a.m. to 5:00 p.m. ET.

Chat Live

By Email

Hours: Available after SHRM’s office hours, Monday through Friday, 5:00 p.m. – 8:30 a.m. ET. Saturday, Sunday and U.S. Federal Holidays, all day.

Please note: Depending on volume and complexity of requests, a full response to your question may take more than 1-2 business days. Please plan ahead when possible and if your need is urgent, contact us by phone or chat.

FAQs & Disclaimers

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