Building a Culture of Connection: Citizens’ Story

Presenters: Derek DeSousa, Citizens; Derek Irvine, Workhuman   

Original program date: September 29, 2020 (available for on-demand viewing through December 2020)

Program length: 60 minutes

Register and view now

During a time of historic transformation in many industries, ensuring a continuous focus on employee experience is essential. How can you maximize the impact of your efforts? How can you maintain, and even strengthen your corporate culture during a time of tremendous change?  
The new “Time to Thrive” webinar series is designed to answer those questions. This series is for HR and business leaders to learn from their peers at thriving organizations creating human-centered workplaces. These one-hour presentations are full of rich story sharing, powerful data points and tangible takeaways.

In this first session, Derek DeSousa from Citizens and Derek Irvine from Workhuman will discuss Citizens’ journey to modernizing employee recognition. With a people-first mindset, Citizens has had success using recognition to maintain a culture of both connection and collaboration during these unprecedented times.

In this program, you will learn:

  • How Citizens implemented a modern, strategic employee recognition program that supports their culture
  • Tips for effective change management to drive excitement and enthusiasm for peer-to-peer recognition
  • Key insights from Citizens’ recognition data that reveal pockets of connection and engagement across the organization

Speaking on this webcast About the Presenters: Derek DeSousa is the vice president of communications for programs and events at Citizens. An accomplished event and program management leader, DeSousa has more than 15 years of experience helping Citizens to engage employees and create a high-performing culture. He leads the company’s recognition program and is a passionate believer in expressions of gratitude as a performance driver. He also leads more than 150 events for over 18,000 colleagues and oversees 300 yearly engagement forums, bringing senior level executives and employees from all levels to discuss company progress. 

Speaking on this webcast Derek Irvine is senior vice president for client strategy and consulting at Workhuman, leading the company’s insight consulting division. In this role, he helps clients, including some of the world’s most admired companies, leverage proven recognition strategies and best practices to elevate employee engagement, increase retention and improve bottom line results. As the co-author of The Power of Thanks, Irvine is one of the world’s foremost experts on social recognition, continuous performance management, engagement and the future of work, guiding business leaders to elevate their vision and ambitions for their company culture. His writing is regularly featured across major HR publications including HR Magazine, Human Resource Executive, HR Zone and Workspan.

Register and view now

SHRM CertificationRecertification Credit

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by Workhuman


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