Biggest Workplace Trends of 2021 with The Workforce Institute at UKG

Presenters: Chris Mullen, The Workforce Institute at UKG; Natalie Bickford, Sanofi; David Creelman, Creelman Research; Dan Schawbel, Workplace Intelligence

View live: April 1, 2021, 12 p.m. ET / 9 a.m. PT (available for on-demand viewing through July 2021)

Program length: 60 minutes

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The Workforce Institute at UKG believes 2021 is the year of opportunity. Following the unprecedented disruption wrought by COVID-19, a reckoning with social justice and a highly divisive political landscape, our fundamental way of working—and living—has changed forever. Together, we can chart a new course for the way organizations should behave, raising the bar for the experiences they provide employees.

In this program, Chris Mullen will lead a roundtable discussion with members of The Workforce Institute’s advisory board. Attendees will be presented with thought leadership on The Workforce Institute’s top trends of 2021 and also:

  • Learn why workplace agility and employee resiliency will be keys to future successes
  • Understand the importance of building people-centric work experiences
  • Explore the opportunity for HR and people management to reinvent itself to lead these efforts

About the Presenters:

Chris Mullen, Ph.D., SHRM-SCP, SPHR, is the executive director of The Workforce Institute at UKG, the leading workplace think tank focused on the frontline employee experience. In this role, he leads the institute’s education and research initiatives, which focus on empowering organizations with meaningful strategies to improve employee engagement by delivering a modern work experience. A sought-after speaker, thought leader and executive coach, Mullen routinely speaks on the often overlooked challenges faced by employees who must be present to perform their job and the strategic value of empowering this segment of the workforce. His insights have been featured in publications including Harvard Business Review, Forbes, The Wall Street Journal and HR Magazine

Natalie Bickford is the executive vice president and chief people officer at Sanofi. She has worked in HR and HR leadership for more than 20 years and brings a wealth of experience in consumer-facing industries to Sanofi. Prior to joining Sanofi, Bickford was group HR director at Merlin Entertainments, the world’s second largest location-based entertainment business, where she was responsible for 30,000 employees across Europe, North America and Asia Pacific. Bickford has also held senior HR positions at Sodexo, AstraZeneca and Kingfisher plc. She has a solid track record of transforming organizations, with a strong focus on inclusion and diversity; Bickford was awarded “HR Diversity Champion of the Year” at the European Diversity Awards in November 2019.

David Creelman is the CEO of Creelman Research. His main interest lies in helping HR leaders and CFOs better measure and report on human capital to the CEO, board and financial markets. Creelman also writes, researches and speaks on the most critical issues in human capital management. He has sat on many thought leader panels with the Human Capital Institute including Global Talent Management, Learning Strategies and the ROI of Talent Management. Prior to founding his own company, Creelman was brought in as chief of content and research for, where he played an integral role in growing a successful dot com that continues to thrive.

Dan Schwabel is a New York Times bestselling author and the managing partner of Workplace Intelligence, a research and advisory firm helping HR adapt to trends, drive performance and prepare for the future. Through his companies, he’s conducted dozens of research studies and worked with major brands including American Express, GE, Microsoft, Virgin, IBM, Coca Cola and Oracle. Schwabel is the bestselling author of three career-oriented books: Back to Human, Promote Yourself and Me 2.0. His most recent book, Back to Human: How Great Leaders Create Connection in the Age of Isolation is a Washington Post bestseller and was selected by The Financial Times as Book of the Month.

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SHRM CertificationRecertification Credit

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by UKG



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