How to Manage the Most Challenging People at Work


Presenter: Eve Ash, Seven Dimensions

Original program date: February 14, 2020 (available for on-demand viewing through May 2020)

Program length: 60 minutes

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In this program, psychologist Eve Ash tackles seven people problems that are most difficult to handle: The complainers, the procrastinators, the disrespectful, the moody, the needy, the controllers and the aggressive types.

She will focus on practical strategies you can use and develop when dealing with these challenging traits. You will discover useful techniques for managing your team, your colleagues and even your difficult clients or managers.

Speaking on this webcast About the Presenter: Eve Ash is a psychologist, author and public speaker who has produced hundreds of short films, documentaries and TV episodes, winning over 170 awards including an Australian Businesswoman of the Year. She founded production company Seven Dimensions, producing series including the Cutting Edge Communication and Insights and Strategies. Ash produced the award-winning feature documentary Shadow of Doubt and co-produced and stars in the six-part TV series Undercurrent: True Crime Murder Investigation (2019), which is now airing on Channel 7 in Australia. Her latest feature documentary Man on the Bus had its world premiere in the U.S. in June 2019. She is currently producing 40 new training videos, 240 e-learning courses and 100+ microlearning videos.

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certifyRecertification Credit

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by BizLibrary



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