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December 2011

 


COVER STORY
What You Like About Your Job
What drives HR professionals’ job satisfaction is not what drives their employees’ satisfaction.
By Adrienne Fox

FEATURES

COMPENSATION
Specialization Pays
Growth in pay for HR professionals in 2011 mirrored modest gains for the broader workforce, but there were exceptions.
By Joseph Coombs

PROFILE
This Place Is a Zoo!
Tim Mulligan and his HR team reformed key processes at the world-famous San Diego Zoo to keep and attract top talent.
Interview by Beth Mirza

BENEFITS
Sabbaticals Pay Off
Sabbaticals provide an opportunity to cross-train other workers.
By Kathryn Tyler

Q&A
Safer Separations
Take it slowly when firing a potentially violent employee.
Interview by Kathryn Tyler

RELOCATION SPECIAL REPORT
Taking Care of Business Abroad
Extended business travel can trigger serious tax consequences and medical coverage concerns.
By Eric Krell

AGENDA: TRAINING
Who Will Stay and Who Will Go?
Stay interviews can give employers insights on employees who may be ready to bolt—before they do.
By Kathryn Tyler

GLOBAL HR
Open for Business?
Weigh options carefully before returning expatriates to countries convulsed by the Arab Spring.
By Aliah D. Wright

ADVICE AND ANALYSIS

SOLUTIONS
Disability accommodations, unemployed applicants, sustainability
By Deb Levine, SPHR, Angie Collis, SPHR, GPHR, and Inga Fong, PHR, GPHR

HR TECHNOLOGY
Creating Metrics for Senior Management
Give senior leaders the HR data they want, and show HR’s impact on business outcomes.
By Drew Robb

LEGAL TRENDS
Getting Overtime Calculations Right
A number of payments may be excluded in determining the regular rate for overtime purposes.
By Jonathan A. Segal

MANAGEMENT TOOLS
Grow Global Leaders Locally
Developing local global leaders is imperative.
By David Everhart

NEWS YOU CAN USE

HR NEWS
Ramifications from Occupy Wall Street; the best excuses for taking sick days; do workers want the boss’s job?

EXECUTIVE BRIEFING
Improving customer service; holiday party drinking.

 

COURT REPORT
Arbitration clause covers claims arising from rape; returning service members must be given reasonable opportunity to rebuild commission income; more.

 

WHAT’S NEW
Health and safety; performance management; staffing.

PERSPECTIVES

FROM READERS
Domestic violence can affect men, too; knowing others’ values; what constitutes a ‘model’?; more.

FROM THE CEO
Embracing Social Media
By Henry G. Jackson

FUTURE FOCUS
The Jobs Paradox
Many unemployed workers lack the critical skills companies need.
By Jennifer Schramm

BOOKS IN BRIEF
Summaries of The 5 Languages of Appreciation in the Workplace, Transformational Diversity, Win-Win Performance Appraisals and Hiring for Attitude.

2012 HR Trend BookSPECIAL SECTION
Read the 2012 HR TRENDBOOK

COVER STORY:
Feels Like a Recession, But...
Read the 2012 HR Trendbook's feature article on the state of the economy.​