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Legal, Effective References: How to Give and Get Them


By Wendy Bliss, J.D., SPHR

2001, 132 pages, Paperback

ISBN: 978-1-58644-010-7

SHRMStore Item #: 61.14531

Order from the SHRMStore or call (800) 444-5006

MORE THAN 80 PERCENT OF ORGANIZATIONS CHECK REFERENCES -- at a cost of $10 to $100 each. Yet employers still can be in legal jeopardy because they hired unqualified or dangerous individuals. The problem? More than two-thirds of the reference checkers can’t obtain sufficient information about their applicants.

Legal, Effective References provides practical guidance about the realities, legalities and practicalities of giving and getting references. Author Wendy Bliss discusses setting minimum screening requirements and knowing when to investigate further. She shows how to provide substantive references, while reducing the risk of legal jeopardy. In “Making the Call” she even walks you through getting information by phone and evaluating it.

The book is filled with practical advice and sample forms, policies and procedures.

Read an Excerpt.


 Praise for the Book


"Go forth and fear to check references no more! This book, once and for all time, should eliminate all the fear and trepidation about reference checking."--Paul W. Barada, President, Barada Associates, Inc.

"Not only is Wendy Bliss's book filled with easy to follow advice and tips, there are even forms and sample policies. A 'must have' for anyone who checks references."--Barbara Mitchell, past president, Employment Management Association, and principal of The Millennium Group International, LLC


 Table of Contents





Practicalities: Giving References

Practicalities: Getting References Yourself

Practicalities: Getting References with Help from the Pros

Practicalities: Reference Checking in Your Organization



 About the Author


Wendy Bliss, J.D., SPHR is an attorney and founder of Bliss & Associates Consulting in Colorado Springs. An expert on issues, trends and best practices in HR and employment law, she conducts seminars and in-house training throughout the United States. ABC News 20/20, CNN Financial News, Time, and the New York Times are among the national news media that have sought her comments. Her articles on workplace issues have appeared in HR Magazine, HR Matters, Employment Management Today, and other publications.