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Stop Bullying at Work: Strategies and Tools for HR and Legal Professionals

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Stop Bullying at Work: Strategies and Tools for HR and Legal Professionals
By Teresa A. Daniel

2009, 150 pages, Paperback
ISBN: 978-1-58644-135-7
SHRMStore Item #: 61.16512

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The PDF version e-book is available through the SHRMStore and the Kindle version through Amazon.

An estimated 71.5 million workers report being a target or witness to workplace bullying. This kind of abusive behavior leads to American businesses losing hundreds of billions of dollars each year as a result of the loss of productivity, absenteeism, turnover, and increased medical costs due to the increased stress at work.

Stop Bullying at Work

  • Identifies the types of bullying in the workplace,
  • Explains the "players" in the bullying situation,
  • Highlights the Consequences of Workplace Bullying, and
  • Distinguishes between the "Tough Boss" and the Workplace Bully

The book offers practical strategies and solutions to help HR professionals and their companies proactively deal with this growing problem.

Read an Excerpt.


 Praise for the Book


"Stop Bullying at Work provides some background into what bullying is, why it happens and the business consequences of ignoring bullying behavior. I found the chapter doing a compare and contrast of 'Tough Boss or Workplace Bully' to be particularly interesting. There is also dedicated conversation on the topic of response. Should a person respond to bullying? If so, how can you do it effectively? And if additional measures need to be taken, how the target of bullying can survive. If your organization wants to adopt an anti-bullying policy or needs to deal with a current situation, this book can offer both insights and suggestions. If you are an individual trying to deal with a bully, it can help you understand the dynamics and assist in sorting out how you might want to respond." -- Sharlyn Lauby, SPHR, president at ITM Group and author of HR Bartender blog

"Stop Bullying at Work astutely compels businesses to shatter the silence that shrouds bullying, to take control before it controls the company. With clear practical steps to follow, organizations can improve their own bottom line and efficiency, hold abusers accountable, and toss a life and career preserver to bullied employees." -- Gary Namie, Ph.D., Director, Workplace Bullying Institute

"This informative book provides a comprehensive treatment of an issue of increasing importance in the American workplace. That workplace bullying is perfectly legal in most jurisdictions does nothing to lessen the need each of us has to understand the issue and to address it responsibly." -- Richard G. Griffith, Stoll Keenon Ogden PLLC

"Stop Bullying at Work provides concrete help to organizational professionals who need to distinguish managers who are using their authority for organizational objectives from those who misuse it for narcissistic and egotistical purposes of control by bullying co-workers and subordinates. It provides an excellent review of the systemic costs and the legal issues and constraints that HR professionals have to navigate in resolving these complex personnel issues." -- Dr. Miguel G. Guilarte, Fielding Graduate University

"Dr. Daniel's spotlight on workplace bullying helps move this pervasive but long-ignored phenomenon into the public consciousness. This thought-provoking treatment of the topic will help HR professionals and lawyers identify the problem and develop policies and practices to prevent it." -- Christopher L. Slaughter, Steptoe & Johnson PLLC

"Daniel provides a short, easy-to-read, yet comprehensive study of ways to handle workplace bullying . . . . Elements of the author's model for this presentation include definitions of workplace bullying, explanations for the behavior, consequences of this behavior, existing and future laws, how to monitor and respond to bullying, examples of bullying, strategic human resource tools, and issues for the future. Strategic human resource tools include a sample employee handbook policy; a checklist for bully-proofing an organization; useful Web sites; and surveys related to the prevalence of bullying, organizational culture, and boss behaviors. Daniel concludes with a set of recommendations, e.g., reviewing and updating policies, maintaining a management team committed to reducing bullying, conducting regular training and orientation programs, creating a fair grievance process, ensuring frequent communication between employees, and monitoring bullying behavior. . . . Summing Up: Recommended. Students, lower-division undergraduate and up; business managers and human resource practitioners; researchers." -- CHOICE REVIEWS

"Highly accessible, comprehensive, scholarly -- and fascinating -- Stop Bullying at Work is a must read not only for HR and legal professionals but for everyone who wants fairer and more effective workplaces." -- Riane Eisler, author of The Real Wealth of Nations: Creating a Caring Economics

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 About the Author

Teresa A. Daniel, J.D., Ph.D.  --  Employment Lawyer, HR Consultant, MBA Faculty, and Author  --  is the President & Owner of InsideOut HR Solutions PLLC located in Ashland, Kentucky. Read her article, "Tough Boss or Workplace Bully?" in the June 2009 issue of HR Magazine.

 Table of Contents


Chapter 1. Introduction (Or, Why Should You Care?)

Chapter 2. What Is Workplace Bullying?

Chapter 3. The "Players" in a Bullying Situation

Chapter 4. Prevalence of the Problem

Chapter 5. Explanations for Bullying Behavior at Work

Chapter 6. Consequences of Workplace Bullying: The Damages and Costs

Chapter 7. Existing Legal and Policy Protections

Chapter 8. Legislation on the Horizon

Chapter 9. "Tough Boss" or Workplace Bully?

Chapter 10. What HR Can (and Must) Do

Chapter 11. Responding to Workplace Bullying

Chapter 12. Strategic HR Tools

Chapter 13. Where Do We Go from Here?

Appendix: So Where Do You Stand on the Issue?


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