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Reinventing Talent Management


Reinventing Talent Management: How to Maximize Performance in the New Marketplace

By William A. Schiemann
2009, 288 pages, Hardcover
ISBN: 978-0-470-45226-4
SHRMStore Item #: 61.13506

Buy now at the SHRMStore

Imagine having at your command a powerful new model for managing talent, one that creates measurable value, keeps people focused on agreed-upon goals, pinpoints capability needs, and enables you to manage talent so that everyone in your organization has the ability to continually contribute to your competitive success. At a time when the pressure to perform has never been greater, Reinventing Talent Management puts that model in your hands, discusses its use and impact on the key areas of talent management, and brings the discussion to life with an array of real-world examples. Anyone charged with driving performance up will profit from this book.

Today, a host of economic, cultural, technological, generational, and political forces are converging to change the way people and their organizations relate.

It's time to pose tough questions and provide fresh solutions:
* What talent management factors influence one-third of your financial performance?
* Why are businesses losing an average of 20 percent of their customers to controllable talent factors?
* Why do some organizations have highly engaged employees in down economies, while some have employees who are disengaged even in good times?

The traditional methods of talent management are more likely to lead your organization to mediocrity than success. The healthiest businesses are those that have adopted new ways to manage talent and in the process build corporate cultures that unite people behind the singular goal of value creation.

Reinventing Talent Management presents a fresh and modern approach to talent management. By connecting value, strategy, and people, William Schiemann identifies three make-or-break factors that contribute to both organizational and individual success. These three factors--Alignment, Capabilities, and Engagement (ACE)--are keys to maximizing the value contribution of your people to your most critical organizational goals.

With Schiemann's breakthrough talent framework, you'll learn to identify, develop, and retain top talent, as well as create a workforce that is aligned with your organizational strategy, delivers superior products and services to customers, and is fully engaged in meeting your goals. With real-world examples, in-depth research, and powerful diagnostic tools, Reinventing Talent Management gives you resources to grow individual and organizational value in an increasingly competitive marketplace.

This book is co-published with John Wiley & Sons, Inc.

Read an Excerpt.


Foreword by Susan R. Meisinger, SPHR, former President and CEO of the Society for Human Resource Management
Chapter 1. The Talent Challenge
Chapter 2. People Equity: What It Is and Why It Matters?
Chapter 3. How to Manage People Equity
Chapter 4. Measuring People Equity
Chapter 5. ACE and Resource Allocation
Chapter 6. Aligning Strategy, Culture and Talent
Chapter 7. Capabilities: Fuel for Growing Customer Value
Chapter 8. Getting Engaged
Chapter 9. Finding Fit
Chapter 10. First Impressions
Chapter 11. Growing Your Talent Reservoir
Chapter 12. Retaining Top Talent in Good Times and Bad
Closing Summary: Reinventing Talent Management: The Road Ahead
Appendices: People Equity Tools and Resources


William A. Schiemann, Ph.D., is CEO of the Metrus Group, an organizational research and advisory firm that specializes in evidence-based decisions regarding organizational and functional strategy, as well as talent management. Dr. Schiemann and his colleagues have consulted extensively with many major corporations on the development and implementation of business strategies, employee and customer measurement, strategy-operations alignment, productivity and quality improvement, cost containment, strategic acumen of employees at all levels, culture change, and mergers and acquisitions. Dr. Schiemann and his firm are known for their pioneering work in the creation of performance gauges and scorecards to measure strategy implementation, and for establishing linkages between employee, customer, and financial outcomes. His team has led many of the developments in employee surveys, including the development of strategic surveys.

He is also the author of The ACE Advantage and coauthor of Hidden Drivers of Success.


 Praise for the Book


"Reinventing Talent Management has arrived just in time. Given the challenging times we face today, recruiting and retaining the very best people is now more important than ever. Bill has developed a unique innovative framework on how to do this, as well as provided a broad array of practical approaches to putting the theory into action."
-- Keith Lawrence, Director, Human Resources, Procter & Gamble

"Bill Schiemann's book is a comprehensive presentation of the need to better understand, measure, and increase organizational people equity. It clearly transforms concepts that have historically been considered less tangible into actionable imperatives. Today more than ever, it's essential that leadership maximizes alignment, capabilities, and engagement within their organizations."
-- Paul Schultz, President and COO, Jack in the Box Inc.

"Reinventing Talent Management is an outstanding blend of research and practice. It reports compelling research on the value of investing in talent and offers specific recommendations on how to develop people equity through alignment, capabilities, and engagement. The book confirms what good people managers do and offers specific guidelines for those wanting to upgrade their people management skills."
-- Dave Ulrich, coauthor, HR Competencies: Mastery at the Intersection of People and Business

"Reinventing Talent Management provides an accessible framework that offers pragmatic ways to better understand how investments in human capital and talent can be measured and linked to financial returns."
-- John Boudreau, coauthor, Investing in People: Financial Impact of Human Resource Initiatives

"Bill makes the case for reinventing talent management and tells us how to do it. The book is loaded with good examples and must-take actions that lead to a winning talent management strategy."
-- Edward E. Lawler III, author of Talent: Making People Your Competitive Advantage

"Talent management certainly needs to be reinvented--this book does it! Read, learn, redo!"
-- Richard Beatty, Professor of Human Resource Management, Rutgers University

"This book introduces the concept of 'people equity' and shows how some employees are far more valuable than others. He also shows how to build equity and improve business performance in ways traceable to people."
-- Kevin Wheeler, President and Founder of Global Learning Resources, Inc.

"Readers learn to measure and quantify people equity; how to measure and explain the return on their investments in specific initiatives; how to predict quantifiable outcomes in performance, quality, retention and more; and how to identify performance gaps. A case study uses an HR department as an example of evaluating returns on investments in initiatives such as HRIS implementation, talent selection and more."
-- HR Magazine's Books in Brief


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