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Social MediaSocial Media
Some prominent CHRO's discuss how they use social media inside the company.
Compensation StrategyCompensation Strategy
Focus on HR's host Kathleen Koch speaks to Jim Kochanski and John Rubino about some of the issues today's compensation systems have and advice on how to address them.
Fee Disclosure RulesFee Disclosure Rules
Focus on HR's host Kathleen Koch speaks to Kevin Mahoney and Rich Lynch about the new fee disclosure rules that took effect in August of 2012.
Aaron DignanHow Games Can Improve Work
Focus on HR's host Kathleen Koch speaks to Aaron Dignan, digital strategist and CEO of Undercurrent about how game mechanics can improve workplaces.
Susan CantrellEmployee Differentiation
Susan Cantrell of the Accenture Institute for Higher Performance explains what employee segmentation is and why organizations should engage in it systematically.
Susan CantrellExamples of Differentiation
Susan Cantrell of the Accenture Institute for Higher Performance offers some examples of organizations that have successfully customized their practices to their benefit and the benefit of their employees.
Deepak ChopraDeepak Chopra
SHRM 2012 Strategy Conference General Session with Deepak Chopra, Best-Selling Author
Susan O'MalleyCorrect Quietly and Privately
Correct your employees in private and offer ways they can improve, says Susan O'Malley, former president of Washington Sports & Entertainment.
Susan O'MalleyBringing a Different Perspective
Susan O'Malley, former president of Washington Sports and Entertainment, describes the challenges she faced as the only top female executive in the NBA.
Susan O'MalleyDon't Treat Everyone the Same
Treating all your employees the same diminishes the work of those who are great, says Susan O'Malley, former president of Washington Sports & Entertainment.

Delta EmersonNo Longer a "Sweat Shop"
Delta Emerson, SVP & Chief OD Officer for Ryan LLC, explains how the company went from a "sweat shop" mentality to adopting its current award winning, flexible work environment.
Delta EmersonFlexibility and IT
Delta Emerson, SVP & Chief OD Officer at Ryan LLC, says including IT and finance from the beginning in a flexible workplace strategy will yield better results.
Delta EmersonFlexibility for All
Delta Emerson, SVP & Chief OD Officer for Ryan LLC, talks about how flexibility options are offered to all employees at Ryan, including support staff roles.
Karen StangHiring Severely Injured Veterans
Karen Stang, placement manager for Northrup Grumman's Operation Impact program, says hiring disabled veterans successfully requires training managers to think outside the box when translating military experience to the workplace.
Malcolm GladwellMalcolm Gladwell
SHRM 2012 Annual Conference General Session with Malcolm Gladwell, Best-Selling Author, the New Yorker Magazine
Harry ReynoldsPatient Centered Medical Homes
Harry Reynolds, VP of health industry transformation at IBM, discusses promoting a patient-centered "medical home" approach to care.
Mindy ChapmanBefore Hitting Send
Train employees to more effectively use company e-mail and make it harder for attorneys to use e-discovery software against you, says Mindy Chapman, president of Mindy Chapman and Associates LLC.
Tony SchwartzConsumer-Driven Health at Chrysler
Kathleen Neal, director of Integrated Health Care and Disability, says Chrysler helps control health benefit costs through its consumer-directed plan with a health savings account.
Trent NorrisHuman Trafficking Disclosure Law
Trent Norris, partner at Arnold & Porter LLP, discusses what companies must disclose about their efforts to eliminate human trafficking to comply with the California Transparency in Supply Chains Act.
Tony SchwartzHiring for Fit
Tony Schwartz, CEO and President of the Energy Project, talks about the need to ensure a good cultural fit when hiring employees.
Gina RudanFlexibility Pays
Gina Rudan, President of Genuine Insights, says that offering flexible work options is an excellent way to spur adaptability and creativity among employees.
HR MagazineModern Day Slavery
Find out why human trafficking is an HR problem in the May cover story of HR Magazine.
Lynn ShotwellGlobal Competition for Talent
Lynn Shotwell, of the American Council of International Personnel, discusses current issues companies face getting visas for highly skilled workers.
Lynn ShotwellImmigration Compliance
Lynn Shotwell, of the American Council of International Personnel, discusses the importance of having a staff person dedicated to ensuring immigration compliance.
Lynn ShotwellInternational Transfers
Lynn Shotwell, executive director of the American Council of International Personnel, discusses some of the challenges associated with international transfers.
Lynn ShotwellVisa Required?
Work with managers to ensure employees traveling abroad have proper documentation, says Lynn Shotwell of the American Council of International Personnel.
Mike AitkenHealth Care and the Presidential Race
Mike Aitken, SHRM's VP of Government Affairs talks to Multimedia Producer Patrick Mirza about the impact health care will have on the 2012 presidential election.
Cathy CarothersReturning Mothers
Cathy Carothers, president of the International Lactation Consultant Association, describes what mothers experience when returning to work after maternity leave.
Donna SinneryUnderstanding Employees' Needs
Donna Sinnery, VP of HR at Picerne Military Housing, says to understand the needs of your employees you have to repeatedly engage them.
Donna SinneryFlexibility Needs Change
When it comes to workplace flexibility, what works for employees today may not work tomorrow, says Donna Sinnery, VP of HR at Picerne Military Housing.
Donna SinneryStart Small with Flexibility
Rolling out a few workplace flexibility options at a time gave staff the chance to get comfortable, says Donna Sinnery, VP of HR at Picerne Military Housing.
Erik WeihenmayerTeam Player
Erik Weihenmayer, the first blind mountain climber to summit Mt. Everest, talks about how blind individuals must find ways to contribute to their teams.
Matt KaiserInternal Social Networks
Companies should use their internal social network as a way to build relationships with candidates says, Matt Kaiser, VP of NAS Recruitment Communications.
Matt KaiserEmployee Brand Ambassadors
Matt Kaiser, VP at NAS Recruitment Communications, offers insight on why companies should include their employees in recruitment efforts.
Stacey CarrollStick with Your Strategy
Stacey Carroll, director of professional services and education at Payscale, says companies often abandon their compensation strategies too quickly when facing employee retention issues.
Stacey CarrollComplete an Impact Analysis
Stacey Carroll, director of professional services and education at Payscale, says a mistake companies often make is not doing an impact analysis of their compensation strategy.
Stacey CarrollIt's Not Always About the Money
Compensation is often not the sole reason why employees choose to stay or leave an organization, says Stacey Carroll, director of professional services and education at Payscale.
Toni PilznerFiduciary Selection
Toni Pilzner, attorney at McDonald Hopkins LLC, says the Department of Labor's effort to expand the definition of a retirement plan fiduciary may increase HR's oversight responsibilities.
Don TapscottChanging Talent Management
Don Tapscott, co-author of the book "Macrowikinomics," says this new generation coming into the workforce is going to change everything about talent management.
Don TapscottThe Net Generation
Don Tapscott, co-author of the book "Macrowikinomics," talks about the first generation to grow up through the digital age and some strengths they bring to the workplace.
Don TapscottThe Generational Firewall
It's important for different generations in the workforce to be humble and learn from each other, says Don Tapscott, co-author of the book "Macrowikinomics".
Lisa RosserMilitary Service Interview Questions
Lisa Rosser, founder of The Value of a Veteran, warns employers to make sure that questions asked regarding military service in a job interview relate to the position applied for.
Lisa RosserMilitary Resumes: Grade vs. Rank
It's important for HR to understand the difference between grade and rank when reviewing military resumes says Lisa Rosser, founder of The Value of a Veteran.
Kate SholonskiCut Confusion
The root of confusion among staff is often lack of information, which can lead to misunderstanding and chaos, says Kate Sholonski of Triumph Leadership Training.
Barry LundquistThe Disability Divide
Barry Lundquist, president of the Council for Disability Awareness, says employees have misperceptions about the most likely causes of disabilities.
Linda RobertsonFinancial Education
Educating employees on managing their finances can improve both their productivity and retirement prospects, says Linda Robertson of Financial Finesse.
Man on the StreetApplicants Gone Wild?
A tight labor market is spurring job applicants to come up with creative ways of getting HR's attention, according to attendees at SHRM's Annual Conference.
Yvette CadeDomestic Abuse Victims
Yvette Cade, whose estranged husband set her on fire at work, gives tips to HR Magazine's Dori Meinert on offering help to domestic abuse victims.
Yvette CadeDetails of Domestic Abuse
Yvette Cade, whose estranged husband set her on fire at work, describes the life of an abused person to HR Magazine senior writer Dori Meinert.
Tom UnderwoodHealth Risk Communication
Broad-based and crisp messages supported by metrics are key when communicating penalties and health risks to your employees, says Tom Underwood, CEO of Alere Health.
Barry LundquistDisability Risk
Employees underestimate their risk of becoming disabled so employers need to have a plan in place to help them prepare, says Barry Lundquist, president of the Council for Disability Awareness.
Bill ReigelRewarding Top Performers
Bill Reigel, VP and head of the mid-Atlantic region reward practice for Hay Group, offers insights into different ways to offer greater pay to top performing employees.
Bill ReigelPay Trends
Bill Reigel, VP and head of the mid-Atlantic region reward practice for the Hay Group, discusses several trends he sees developing in employee compensation.
Bill ReigelIncentive Pay for Hourly Workers
Bill Reigel, VP and head of the mid-Atlantic region reward practice for the Hay Group, discusses issues related to offering incentive pay to hourly workers.
Mindy ChapmanNew Social Media Issues
HR and legal counsel must ensure that social media policies don't violate employees' rights to engage in protected concerted activity, says Mindy Chapman, president of Mindy Chapman and Associates.
Tony HsiehCulture: Everyone's Job
Zappos.com CEO Tony Hsieh says it is everyone's job to help evolve the corporate culture, and his job is helping create an environment where that can happen.
Tony HsiehHiring for Cultural Fit
The biggest mistake companies make regarding culture is failing to take it seriously enough into account when hiring new staff, says Tony Hsieh, CEO of Zappos.com.
Tony HsiehExecutives and Staff
Zappos.com takes a number of steps that fit the culture and help shrink the distance between executives and staff, says CEO Tony Hsieh.
Tony HsiehValues and Relationships
Tony Hsieh, CEO of Zappos.com, talks about the importance of living the company's values and of creating relationships in the workplace.
Arianna HuffingtonResponsibility and Branding
Arianna Huffington, president of the AOL Huffington Post Media Group, says social responsibility is increasingly important for corporate and employment brands.
Arianna HuffingtonFocusing Long Term
Executive compensation is one factor that leads companies to focus on short term goals, rather than long term corporate value, says Arianna Huffington.
Arianna HuffingtonNap Rooms
One way her company has helped workers find better work/ life balance is by instituting nap rooms, says Arianna Huffington, president of the AOL Huffington Post Media Group.
Jonathan SegalSafety Dilemma
Employers may need to push victims of domestic abuse into calling the police, or risk creating a workplace that is not safe for anyone, says attorney Jonathan Segal.
Jonathan SegalHelp for Abused Workers
Jonathan Segal, partner with Duane Morris, offers tips on things employers can do to help workers who may suffer from domestic abuse.
Dr. Fareed ZakariaDeveloping a Global Perspective
Dr. Fareed Zakaria, editor of Newsweek International, says the best way to train employees to understand the practices of other countries is to allow them to live there.
Pascal KanbonnabahRequired Benefits
In certain states, employers must provide health benefits to the domestic partners of their employees, explains Todd Solomon, partner with McDermott, Will & Emery.
Pascal KanbonnabahSame-Sex Partner and Spouse Benefits
Health benefits for employees' same-sex partners or spouses is a nuanced and ever-changing issue, says attorney Todd Solomon, who offers insights into some developing trends.
Pascal KanbonnabahCulture of Safety
Pascal Kanbonnabah, SPHR, HR VP for the Ghana operation of mining company AngloGold Ashanti, describes some specific steps his organization takes to ensure safety is a top priority.
Pascal KanbonnabahThe Value of Safety
Safety has a direct impact on productivity and employee commitment, says Pascal Kanbonnabah, SPHR, HR VP for the Ghana operation of mining company AngloGold Ashanti.
Tom ParryUnderstanding the Full Costs of Health
Data-based behavioral health interventions can reduce absenteeism and increase productivity, says Tom Parry, president of the Integrated Benefits Institute.
Beverly KayeCareer Development Accountability
Companies need to provide managers with the skills to hold individuals accountable for the career development they have received, says Beverly Kaye, CEO of Career Systems International.
Beverly KayeManager Accountability
Beverly Kaye, CEO of Career Systems International, offers advice on how companies can hold their managers accountable for career development practices.
Beverly KayeRetaining Talent
Managers are responsible for retaining workers by ensuring they are satisfied with their growth opportunities, says Beverly Kaye, CEO of Career Systems International.
Kristie EvansTech Mistakes
Surprisingly, many companies still make fundamental mistakes that severely hamper their ability to capture and analyze HR information, says Kristie Evans, CEO of HR Logistics.
Bonnie CurtisComing Out at Work
"Coming out" to co-workers was a relief and helped improve her effectiveness at work, says film producer Bonnie Curtis of Bonnie Curtis Productions.
Jonathan SegalConfidentiality Gone?
Proposed regulations could make employers disclose previously confidential conversations with lawyers about company responses to union organizing activity, says Jonathan Segal, partner with Duane Morris.
Jonathan SegalNLRB and Social Media
Jonathan Segal, partner with Duane Morris, discusses recent positions by the NLRB regarding employees who engage in social media.
Jonathan SegalQuiet Labor Law Changes
Jonathan Segal, partner with Duane Morris, says the NLRB could slip unprecedented labor law changes past employers through a series of decisions and proposed regulations.
Jonathan SegalProposed NLRB Regs
Jonathan Segal, partner with Duane Morris, discusses NLRB proposed regulations that could significantly change the way employers can respond to union organizing elections.
James McDonaldCalifornia Law Surprises
James McDonald, partner with the law firm of Fisher & Phillips in Irvine, Calif., highlights two unusual employment laws that might surprise employers new to the state.
Jennifer BenzHealth Care Communication
Health care reform presents both communications challenges and opportunities to highlight the value of wellness benefits, says Jennifer Benz, CEO of Benz Communications.
Neal GoodmanGlobal Diversity Initiatives
Neal Goodman, president of Global Dynamics, Inc., discusses the importance of localizing diversity initiatives.
Chai FeldblumChanging Attitudes about Disabilities
EEOC Commissioner Chai Feldblum shares two ways to get people to change their negative attitudes about hiring individuals with disabilities.
Chai FeldblumGINA Update
EEOC Commissioner Chai Feldblum provides an early update on the Genetic Information Nondiscrimination Act (GINA) regulations enacted in November 2010.
Bert ScottHealth Networks
Bert Scott, president of U.S. Commercial Markets for Cigna, discusses some emerging trends regarding the size and configuration of health care provider networks.
Bert ScottSelf Insured Plans
For several reasons, self insured plans are becoming popular options for employers to consider, says Bert Scott, president of U.S. Commercial Markets for Cigna.
Bert ScottHSAs vs. HRAs
Bert Scott, president of U.S. Commercial Markets for Cigna, gives his personal opinion regarding which benefit arrangement tends to work best.
Lee WoodruffOn-the-Job Injury
Lee Woodruff, wife of television journalist Bob Woodruff, talks about the exceptional ways ABC News responded when her husband suffered a serious head injury on the job.
Lee WoodruffThe Life of a Caregiver
Lee Woodruff, television correspondent and wife of Bob Woodruff, a journalist seriously injured in the line of duty, talks about the significant challenges of being a caregiver.
Karol RoseFlexibility ROI
Karol Rose, Chief Knowledge Officer for FlexPaths, offers tips on how best to assess the return on investment for workplace flexibility initiatives.
Karol RoseThe Evolution of Flexibility
Karol Rose, Chief Knowledge Officer for FlexPaths, offers observations on the evolving nature of flexible work arrangements, and how HR and other functions play a part in that evolution.
Chai FeldblumSystemic Discrimination
EEOC Commissioner Chai Feldblum explains the difference between individual discrimination and systemic discrimination.
Vic StrecherBeyond Health Assessments
Vic Strecher, a professor at the University of Michigan, offers tips for making employee health assessments more effective at encouraging healthy lifestyle changes.
Vic StrecherHealth Assessment Incentives
Monetary incentives that promote health assessments become more effective when paired with a corporate culture of health, says Vic Strecher, professor at the University of Michigan.
Barry NixonOnline Reference Checking
Online reference checking can offer faster, more candid feedback about job applicants, says Barry Nixon, SPHR, founder of the National Institute for Prevention of Workplace Violence.
Susan PackardBuy-In from Below
Susan Packard, co-founder of HGTV (part of the Scripps network), shares her thoughts on how to get workers on board with new initiatives.
Susan PackardManaging Innovation
Susan Packard, co-founder of HGTV (part of the Scripps network), discusses how the organization staffed and managed its innovation team.
Susan PackardDiversity Councils Can Help
Susan Packard, co-founder of HGTV, talks about her experience with diversity councils and how they can help a business operate more effectively.
Ellen GalinksyFlexibility Partnerships
The most effective workplace flexibility programs occur when employers and employees work together, advises Ellen Galinsky, president of the Families and Work Institute.
Dan PinkNew Day, New Leader
Author Dan Pink says business is becoming democratized, requiring a new type of leader who manages people in a more complex and powerful way.
Dan PinkBad Bonuses?
Dan Pink, author of Drive, a book on employee motivation, discusses some of the dramatic flaws often present in bonuses for top executives.
Tami GrahamInternal Blogs on Benefits
Tami Graham, Intel's director of Global Benefits Design, shares her experiences on using internal employee blogs to help workers maximize their benefits by sharing information with one another.
Jennifer BenzYear-Round Benefits Communication
Jennifer Benz, CEO of Benz Communications, explains the advantages of sharing benefits information regularly with employees throughout the calendar year.
Jennifer BenzMedia for Benefits Communication
Social Social media can help employees use—and value—their benefits, explains Jennifer Benz, CEO of Benz Communications.
Greg BurrowsHiring Technical Employees
When hiring technical staff, employers often don't adequately consider a candidate's soft skills—such as the ability to communicate and collaborate—says Leila Bulling Towne, CEO of The Bulling Towne Group.
Greg BurrowsRetirement Confidence
Worker confidence about retirement is at historic lows. Encouraging participation in retirement plans can boost workers' savings—and confidence—says Greg Burrows, senior VP at The Principal Retirement Group.
Greg BurrowsBoosting Retirement Participation
Tweaking plan design and matching formulas can promote greater employee participation—and greater investments—in retirement plans, says Greg Burrows, senior VP at The Principal Retirement Group.
Beverly KayeAiding Worker Development
Beverly Kaye, CEO of Career Systems International, says managers need not go it alone when helping employees develop professionally.
Dick FinneganRetention Belongs to Supervisors
Dick Finnegan of Finnegan Mackenzie, The Retention Firm, says that because managers and supervisors affect retention, they should have goals and be graded on their ability to keep good employees.
Lou AdlerA Larger Hiring Pool
Lou Adler, president of The Adler Group, says focusing on core job functions and demonstrating a path for advancement can help companies attract and hire candidates from a more diverse applicant pool.
Denise KayHiring an Investigator
Denise Kay, SPHR, senior consultant for Employment Practices Solutions, offers some things to consider when hiring an outside party to handle workplace investigations.
Aaron TitusCentralized Investigations
Denise Kay, SPHR, senior consultant for Employment Practices Solutions, discusses some of the strategic and legal advantages of having a centralized system for reviewing workplace investigations.
Aaron TitusHR as Business Leaders
Padma Thiruvengadam, VP of Operations at Pfizer Oncology, discusses how HR can be intimately involved in the strategy and function of the business.
Aaron TitusProtecting HR Data
Aaron Titus, privacy director for The Liberty Coalition, offers tips for protecting HR data on company networks.
Aaron TitusProtect Your Passwords
Aaron Titus, privacy director for The Liberty Coalition, offers tips for creating passwords complex enough to safeguard sensitive HR information, but simple enough to remember with a cheat sheet.
Aaron TitusFoolish Phones?
Your company provided smart phone may compromise sensitive HR data, unless you take some simple precautionary steps, says Aaron Titus, privacy director for The Liberty Coalition.
Tim HeadyBetter Drugstore Decisions
Providing information via pharmacists can help employees make better decisions when purchasing medications, says Tim Heady, CEO of UnitedHealthcare Pharmacy.
John PolsonLookism Discrimination
John Polson, partner at Fisher and Phillips, LLP, explains the risks associated with discrimination based on how an employee looks.
John DorlandDiversity Is Blind
John Dorland, senior associate with Graybridge Malkam, talks about how his blindness affects the way he interacts with people who are different from him.
Jason JenningsMake Everyone an Owner
Jason Jennings, New York Times best-selling author, says great leaders are humble enough to encourage everyone else to behave like business owners—which results in fantastic performance.
Jason JenningsHR: Invaluable Leaders
New York Times best-selling author Jason Jennings discusses HR's value to the business, and believes that HR leaders will become corporate leaders in ever greater numbers.
Aaron TitusOnline Shopping at Work
Online shopping may put your network at risk, but it is better to give workers a safe way to shop than try to prevent them from shopping at all, says Aaron Titus, privacy director for The Liberty Coalition.
Stuart A. BrockMental Health Parity and Health Reform
Employers should weigh a number of factors when complying with mental health parity rules, not least of which is the impact of health care reform, advises benefits attorney Stuart A. Brock, CCM, JD.
Kasey SixtEmployment Brand Videos
Looking to create a video to show off your employment brand to prospective hires? Then check out these tips from Kasey Sixt, veteran video producer and chief branding officer for CKR Interactive.
Kasey SixtProducing a Corporate Video
Kasey Sixt, video producer and chief branding officer for CKR Interactive, discusses logistical issues to consider when producing a corporate video (such as one that conveys your employment brand).
Mike ByamManagers Boost Engagement
Mike Byam, managing partner of Terryberry Comp., offers observations on how companies can help managers in the important work of boosting employee engagement.
Anne MulcahyTake Smart Chances
If executives aren't making mistakes, they aren't taking enough risks, says Anne Mulcahy, former CEO and Chair of Xerox. Mulcahy believes business leaders today generally avoid—rather than manage—risk.
Gary KushnerDoing the Math
Eliminating health care is not a simple decision, says Gary Kushner, CEO of Kushner & Co. Kushner presents a scenario in which potentially unanticipated costs for employers quickly add up.
Gary KushnerDrop Health Care?
Does it make sense for employers to eliminate health care benefits? That will depend on a company's business model and strategies for rewards and retention, argues Gary Kushner, CEO of Kushner & Co.
Steve ForbesMaking HSAs Work
Steve Forbes, CEO of Forbes, says it takes continuing education and patience get employees to take advantage of health savings accounts.
Steve ForbesCompetition in Health Care
Removing barriers to consumerism and promoting competition among providers would improve health care quality and lower costs, says Steve Forbes, CEO of Forbes.
Rashma PatelTechnology for Promoting Fitness
A web site that allows employees to upload information on their physical activity—as well as health data, gathered at onsite monitoring kiosks—promotes healthy behavior, says Rashma Patel of the American Diabetes Association.
Cindy VentriceManagers Make Recognition
Cindy Ventrice, of the consulting firm Unlimited Potential, provides tips for helping managers make employee recognition programs work.
Christine WaltersContingent Worker Issues
Christine Walters, SPHR, of the consulting firm FiveL Co., discusses wage and hour issues employers may encounter when employing contingent workers.
Jeffrey KangConsumerism: Here to Stay
The movement toward health care consumerism and wellness incentives will continue regardless of health care reform, says Dr. Jeffrey Kang, chief medical officer at Cigna Healthcare.
Bill TaylorMaking Time for Recognition
Cindy Ventrice, of the consulting firm Unlimited Potential, offers advice for helping managers find time for employee recognition.
Bill TaylorHealthy Culture
Bill Taylor, founding editor of Fast Company, discusses what the benefits and tell-tale signs of a great company culture.
Joan WilliamsFamily Responsibilities Discrimination
Joan Williams, director of the Center for WorkLife Law, discusses the challenges HR professionals may face when dealing with family responsibilities discrimination.
Vineet NayarVineet Nayar
At a General Session of the 2010 SHRM Annual Conference & Exposition, Vineet Nayar, CEO of HCL Technologies Ltd., shares the process his business went through to develop a way of managing people that creates a competitive advantage.
Marcus BuckinghamMarcus Buckingham on Leadership
Leaders and managers possess very different skills, says Marcus Buckingham. He also offers tips for minimizing the potential damage from leaders who do not manage people well.
Jeffrey KangWorking with Insurers
Health care reform requires employers to partner closely with their insurers on plan design issues, says Dr. Jeffrey Kang, chief medical officer at Cigna Healthcare.
Ingrid LindbergBetter Health Benefits Communication
Use clear and consistent language to educate employees about their health benefits at open enrollment and throughout the year, advises Ingrid Lindberg, customer experience officer at Cigna Corp.
John DorlandColor Blind?
John Dorland, senior associate at Graybridge Malkam, discusses his unique experiences dealing with race as both a child and an adult.
Dan HoustonAnnuities and Retirement Savings
Employers should weigh the pros and cons of providing annuities as a retirement savings option, says Dan Houston, president of retirement services at the Principal Financial Group.
Gordon NormanMedical Payment Reform
Employers and insurers should pay health care providers for the quality of outcomes, not the quantity of services, says Andy Webber, CEO of the National Business Coalition on Health.
Gordon NormanWho Investigates?
Denise Kay, SPHR, senior consultant for Employment Practices Solutions, offers advice on the situations for which internal and external investigators are best suited.
Gordon NormanState Wage Laws
Christine Walters of FiveL Comp. describes recent activity among several states that are proposing and passing wage and hour laws.
Gordon NormanIntegrated Health Solutions
Employers who provide a well-integrated suite of programs aimed at employee health will see better results, says Dr. Gordon Norman, chief innovation officer at Alere.
Peter GoldsteinThe Need for Long-Term Care
Most employees are unprepared for the enormous expenses posed by long-term care, says Peter Goldstein, EVP at Univita Health.
Peter GoldsteinCLASS Act Benefits
The federal CLASS Act program provides a minimum level of long-term care for those who choose to participate, explains Peter Goldstein, EVP at Univita Health.
Gordon NormanHealth Lessons Learned
Dr. Gordon Norman, chief innovation officer at Alere, shares lessons that companies have learned when implementing disease management and wellness programs.
Lee WoodruffHelp Vets Cope with PTSD
Author and Good Morning America correspondent Lee Woodruff says employers should learn more about the symptoms of post traumatic stress disorder.
Angela HillsLeading Innovation
Good leaders foster creativity and innovation by standing by their vision but also encouraging those with different viewpoints to speak up, says Angela Hills, senior VP at Blessing White.
Angela HillsSuccessful Succession Planning
Angela Hills, senior VP at Blessing White, offers observations on some of the most and least effective practices in succession planning.
Jeffrey KangNew Law, New Health Care Costs
Dr. Jeffrey Kang, chief medical officer at Cigna Healthcare, analyzes how new federal legislation ultimately may affect employers' short- and mid-term costs.
Joe RotellaAttract Diverse Candidates on Your Site
Joe Rotella, chief technical officer at Delphia Consulting, says employers should look at their recruiting website through diverse candidates' eyes to see if it's appealing and usable.
Cynthia GibsonMicroinequities and Electronic Data
The availability of vast amounts of electronic data may help prove the existence of microinequities, says Cynthia Gibson, an attorney with Katz, Teller, Brant & Hild.
Dan HoustonSavings and Retiree Health
Help 401(k) participants to understand saving for health care expenses in retirement, recommends Dan Houston, president of retirement services at the Principal Financial Group.
Dan HoustonBoost 401(k) Participation
Tailoring messages around age, gender and ethnicity can spur plan participation, says Dan Houston, president of retirement services at the Principal Financial Group.
Mark ButlerDefining Diversity
The way your organization defines diversity can significantly affect your efforts, says Mark Butler, manager of diversity for Marathon Petroleum Company.
Nancy NewellWell-Designed and Integrated Health Plans
Designing health plans that convey consistent messages to employees and that are well integrated can help cut costs and boost satisfaction, says Nancy Newell, SPHR, principal at nth degree consulting.
Dan HoustonGood Leaders Talk
Communicating both good and bad news is vital if leaders are to be effective, says Dan Houston, president of Retirement, Insurance and Financial Services, Principal Financial Group.
John VlastelicaRecruiter/Hiring Manager Problems
John Vlastelica, managing director of Recruiting Toolbox Inc., discusses fundamental and sometimes comical problems that can arise between recruiters and hiring managers.
Cynthia GibsonElectronic Costs Affect Litigation
The costs of discovering electronic information often exceed other fees—and may prompt employers to re-evaluate their legal strategy—says Cynthia Gibson, an attorney with Katz, Teller, Brant & Hild.
Poorvi ChothaniPrepping for India
Poorvi Chothani, founder of the firm LawQuest in Mumbai, India, offers tips HR professionals can use to help prepare employees to work in India.
Poorvi ChothaniA Workday in India
Workers from the U.S. might be surprised by several elements that are common in the Indian workday, says Poorvi Chothani, founder of the firm LawQuest in Mumbai.
Jarik ConradTolerating Diversity Gaffes
Creating an environment where well-intentioned mistakes are tolerated is an important challenge for businesses, according to Jarik Conrad, SPHR, president of the Conrad Consulting Group.
Terri SolomonActing on Off-Duty Misconduct
Terri Solomon, shareholder at Littler Mendelson, discusses when an employee's off-duty conduct might prompt an employer to take action.
Jeremy EskenaziFix Common Hiring Mistakes
Jeremy Eskenazi, managing principal of Riviera Advisors Inc., lists some common hiring gaffes, as well as a simple solution for addressing on key mistake.
David RockManaging Change
Organizational change can negatively affect employees on a chemical level, says David Rock, CEO of Results Coaching Systems. Rock suggests ways to reduce the threat and smooth the way for change.
David RockGiving Bad Organizational News
Giving bad news once and getting over with may be better than forcing employees to endure long periods of uncertainty, says David Rock, CEO of Results Coaching Systems.
Michael BucknerEnsuring Respect Overseas
Attorney Michael Buckner offers tips for ensuring that female executives are given the respect they require to conduct business in foreign countries.
Tammy EricksonThe Collaboration Game
Tammy Erickson, an expert on innovation in the workplace, discusses steps managers need to take to promote collaboration in the new world of work.
Edward HubbardDiversity in M&As
Edward Hubbard, president and CEO of Hubbard and Hubbard Inc., says existing diversity strategies at both companies should be considered during a merger or acquisition.
John PolsonReligion and Appearance
Two odd court cases show that challenging employees' religious convictions—no matter how dubious—is less effective than trying to accommodate appearance requests.
John VlastelicaRecruiters as Business Partners
The best results occur when recruiters and hiring managers work as business partners, rather than "suppliers" and "customers," says John Vlastelica, of Recruiting Toolbox Inc.
Jeff LanzaCrisis Planning
Jeff Lanza, a former FBI agent and president of Communication Dynamics, offers an example of why companies need to proactively create a crisis communication plan.
Myles DruckmanOlder Expat Issues
Myles Druckman, VP of medical services for International SOS, discusses a variety of issues that HR professionals may need to address when older expats take overseas assignments.
Jeremy EskenaziBrandish Your Brand
Accurately portraying an employer's brand to job applicants is vital, says Jeremy Eskenazi, managing principal of Riviera Advisors Inc.
Tammy EricksonTechnological Changes
Tammy Erickson, an expert on innovation in the workplace, discusses how technology will fundamentally affect the way work is done.
Mark ButlerKnow Thyself
When starting a new diversity initiative, it is imperative to first understand your own blind spots and biases, says Mark Butler, manager of diversity for Marathon Petroleum Company.
Cynthia GibsonLiability for Online Personas
A manager's image on social networking sites can complicate employment-related lawsuits, says Cynthia Gibson, an attorney with Katz, Teller, Brant & Hild.
Jamie BrownGet to Know Your Staff
New managers make a key mistake if they don't get to know their team on a personal and professional level, says, Jamie Brown, SPHR, director of professional development for Max Credit Union.
Tips for HR ApplicantsTips for HR Applicants
Several seasoned HR managers discuss the things they look for when hiring HR professionals.
Tammy EricksonEliciting Extra Effort
Managers who can encourage workers to give discretionary effort will possess a key skill for the future, says Tammy Erickson, an expert on innovation in the workplace.
Claire SookmanEffective Virtual Teams
For virtual teams to run effectively, leaders must help participants build relationships and establish a shared context, says Claire Sookman, principal of Virtual Team Builders.
Edward HubbardCompany Culture in M&As
Effective mergers and acquisitions combine the best cultural aspects at both companies through a careful change-management process, says Edward Hubbard, CEO of Hubbard and Hubbard Inc.
Seidman and CerinoonEmpower Employees with Health IT
Employee-controlled electronic records promote better informed health care decisions, say two experts.
Jarik ConradIs PC the Way to Go?
Jarik Conrad, SPHR, president of the Conrad Consulting Group, talks about the limitations of focusing too narrowly on political correctness.
John PolsonEmployee Appearance
John Polson, partner with the firm of Fisher and Phillips, says employers need to handle variations in dress and appearance with care.
Jason MorrisProtecting Digital IDs
Employers need to be careful with potential—and current—employees' identity information, says Jason Morris, president and chief operation officer of employeescreenIQ.
Ken SmithHow JAG Works
Ken Smith, president of Jobs for America's Graduates, discusses key elements of the organization's efforts to help at-risk youth obtain an education and employment.
Ken SmithJAG Success Story
Ken Smith, president of Jobs for America's Graduates for its entire 29-year history, recalls one particular success story that left an impression on him.
Alan MomeyerWellness Incentives
Alan Momeyer, VP of HR for Loews Corp., says the rewards are worth the risk of initially overpaying for wellness incentives—especially if you plan to modify payments at a later date.
Alan MomeyerWellness Education
Many people know little about maintaining their health, so employers should provide workers with as much health education as possible, says Alan Momeyer, VP of HR for Loews Corp.
Alan MomeyerThe Right Health Move
A move to consumer-directed health care may lead to better health decisions, but likely won't be popular among employees, warns Alan Momeyer, VP of HR for Loews Corp.
Doug LaymanWellness Incentive Wisdom
Doug Layman, executive VP at Gilsbar Inc., offers advice for HR professionals when considering the timing and approach that effective wellness incentives should take.
Doug LaymanWellness ROI Is Immeasurable
Doug Layman, executive VP at Gilsbar Inc., says current narrowly focused views of wellness ROI miss the true business value of this type of benefit.
Doug LaymanMake a Wellness Statement
Consider sending a statement to employees that totals all the wellness incentives your company offers, advises Doug Layman, executive VP at Gilsbar Inc.
Bill ProudmanDiversity and White Men
Bill Proudman, founding partner of White Men as Full Diversity Partners, says white men often have the most to gain from their involvement in diversity efforts.
Barbara SchaeferSmokers Need Not Apply
Where legally allowed, Union Pacific Corp. automatically eliminates smokers from its job applicant pool, says Barbara Schaefer, senior VP of HR.
Barbara SchaeferHealth Incentives
Union Pacific Corp. offers several rewards that encourage employees to take steps to improve their health, says Barbara Schaefer, senior VP of HR.
Jack SmalleyHonest Feedback is Key
Receiving unvarnished feedback early in his career confirmed for Jack Smalley, HR director at Express Employment Services, that honesty is the best policy.
Barbara SchaeferFitness on a Large Scale
Barbara Schaefer, senior VP of HR at Union Pacific Corp., discusses the organization's efforts to promote fitness among its widely distributed workforce.
Barbara SchaeferPromoting Healthier Eating
Barbara Schaefer, senior VP of HR at Union Pacific Corp., shares some of the steps her organization has taken to foster improved nutrition at the worksite.
Carolyn KnoxEU Restructuring
Carolyn Knox, executive director of an alliance of HR attorneys based in Brussels, discusses the steps employers in the European Union must take when considering layoffs or workforce restructuring.
Nadira HiraBenefits for Gen Y
Nadira Hira, writer with Fortune magazine, offers observations about Gen Y employees' views on job opportunity, loyalty and company benefits.
Kristen AllmanBanish Bullying Sensibly
Attorney Kristen Allman, SPHR, says that while employers should prevent bullying, they should do so with a common-sense approach.
Ben SchneiderEmployees Lack the Basics
Ben Schneider, winner of the 2009 Michael Losey HR Research Award, says employees often must fight for the basic resources needed to do their jobs well.
Ben SchneiderHR's Role in Customer Satisfaction
Ben Schneider, winner of the 2009 Michael Losey HR Research Award, says internal customer service—from HR, among others—affects customer satisfaction.
Howard RossThe Melting Pot
Howard Ross, founder of Cook Ross Inc., says businesses must adapt to changes in the American melting pot experience.
James MaherCoping with Federal Enforcement
Experiencing an OSHA inspection and immigration raid early in his career provided valuable lessons to James Maher, SPHR, HR director at Day & Zimmerman.
Rebacca HastingsNegative Performance Feedback
Citing numerous staffing experts, online editor Rebacca Hastings, SPHR, shares tips for constructively telling employees how to improve their performance.
John VlastelicaPrepare for Hiring Now
John Vlastelica, managing director at Recruiting Toolbox Inc., reflects on what companies can do now to prepare for the day that hiring picks up again.
Rosie SteevesTie Compensation to Engagement
Executive compensation should be tied to employee engagement, not short-term financial goals, argues Rosie Steeves, principal at The Refinery Leadership Partners.
Allen SmithPrepare for Pay Audits
Consider your options for balancing costs and risks before conducting a pay audit, reports Allen Smith, J.D., SHRM's manager of workplace law content.
James Delaplane401(k) Due Diligence
Considering a variety of providers and better understanding plan fees can help HR maximize a plan, says James Delaplane, partner with Davis & Harmon LLP.
Jack SmalleyAccentuate the Positive
Focusing on a subordinate's strengths—not his weaknesses—provided many positive results, recalls Jack Smalley, director of HR, learning and education for Express Employment Professionals.
Edward FerrignoAddress Employees' 401(k) Challenges
Be mindful target-date funds, fee disclosures and participant advice, says Edward Ferrigno, VP of Washington Affairs for the Profit Sharing/401k Council of America.
James DelaplaneReduce 401(k) Risk
Structuring 401(k) plans to provide asset diversity and balancing pre-packaged solutions with investment advice can reduce plan participants' risk, says James Delaplane, partner with Davis & Harmon LLP.
Carolyn FeuilleIncrease Cultural Competence
Carolyn Feuille, president of Esprit Global Learning, offers tips on helping managers and employees boost their cultural competence.
Allan WeitzmanHandbook Updates
Allan Weitzman, an attorney with Proskauer Rose, discusses the updates that should be made to employee handbooks in light of recent statutory changes.
Jeremy EskenaziRecruiting on the Rise
Once considered an entry-level HR function, recruiting now offers significant career advancement opportunities, says Jeremy Eskenazi, managing principal of Riviera Advisors Inc.
Tamara EricksonFostering Innovation
Innovation occurs most often when distinctive company cultures spark high levels of employee engagement, says Tamara Erickson, president of nGenera Innovation Network.
Robert SnidermanReturn to Work Programs
Robert Sniderman, president of HRFocus USA, offers several tips for helping managers and employees tackle the challenges of getting workers back to work.
Robert SnidermanReturn to Work Philosophy
A commitment to helping disabled employees return to work builds trust within organizations, says Robert Sniderman, president of HRFocus USA.
Alison DavisRewards Communication
Messages about compensation and benefits should be clear and direct—especially if there is bad news to report—advises Alison Davis, CEO of Davis & Company.
Pamela Fagan HutchinsLosing the Human Touch
Budget cutbacks can reduce the human interaction that helps prevent complaints and lawsuits, says Pamela Fagan Hutchins, SPHR, Esq., founder of Employment Practices Solutions.
Rebecca ManoliCompensation Connections
Participating in compensation survey groups can provide HR professionals with valuable networking opportunities, says Rebecca Manoli, senior account manager with Pearl Meyer & Partners.
Jack PhillipsMeasuring Diversity
Jack Phillips, chair of the ROI Institute, discusses how quantifying the results of diversity initiatives can help show their value throughout an organization.
John PolsonReduce Weight-Based Claims
John Polson, a partner at Fisher and Phillips, LLP, explains how weight discrimination claims arise and how to minimize them.
Howard RossCultural Competency
Howard Ross, founder and chief learning officer of Cook Ross, Inc., explains the business value of cultural competency.
Howard RossDiversity and Health Care
Howard Ross, founder of Cook Ross, Inc., says understanding cultural differences can improve quality and reduce costs for health care providers.
Michelle DeneauStaffing for HR Metrics
Michelle Deneau, Workforce Planning Manager for Hewlett-Packard, discusses the skills a person should possess to effectively manage the HR metrics function.
Benefits Communication for LatinossBenefits Communication for Latinos
Take into account Latino workers' language, culture and experiences to better commute the value of your benefits package, say two HR professionals.
Al VivianGaining Cultural Insight
Al Vivian, CEO of Basic Diversity, say finding "cultural informants" can lead to better understanding between people from different groups.
Melanie YoungCareer Benefits of Six Sigma
Melanie Young, VP of corporate HR at Arrow Electronics, says that learning Six Sigma techniques has helped her HR career in a number of ways.
Janet YankeeStretch Your Self
Janet Yankee, Sr. HR business partner at Fifth Third Bank, says HR professionals must always push themselves to develop new skills—and ensure older skills are up to date.
English Training for WorkersEnglish Training for Workers
One hotel saw rapid and positive results when it decided to help employees learn English, reports HR Magazine Senior Writer Rita Zeidner.
HR BloggersHR Bloggers
HR Bloggers, who are these people and why should I care?
Roger HerodGlobal Mobility
Roger Herod, Sr. VP at ORC Worldwide, discusses the value of international assignments for companies and employees alike.
Lynne HookClaims from Care Givers
Attorney Lynne Hook, partner at Fox Rothschild, offers tips to employers on avoiding care-giver discrimination claims.
Kristin SampsonCutting Expat Incentives
Companies looking to reduce expatriate expenses will benefit from tips offered by Kristin Sampson, director of global HR services at Providium.
Michael CohenGender Transition at Work
Michael Cohen, a partner with Duane Morris, offers insights on helping co-workers adjust when a colleague undertakes a gender transition.
70 Years of SHRM and the Law70 Years of SHRM and the Law
Three notable figures in SHRM's history describe how the organization has shaped the laws and credibility of the human resources profession.
Amy ChuaTolerance Leads to Dominance
Amy Chua, professor at Yale University and author of Day of Empire, says global companies can achieve dominance only if they behave like global empires—by practicing tolerance and inclusion.
Myles DruckmanHealthcare for Older Expats
Myles Druckman, VP of medical services for International SOS, speaks about ensuring older employees' health in foreign countries, while also balancing their rights to privacy.
Jim BrownIntermittent FMLA Leave
Jim Brown, senior vice president at ComPsych Corp., offers tips for better managing intermittent leave under the FMLA.
Myrtle BellSexual Orientation vs. Religion
Myrtle Bell, associate professor at the University of Texas at Arlington, discusses conflicts that can arise over sexual orientation and religion.
Beverly WidgerNetwork Broadly
To expand your career, your network must reach outside the walls of your current employer, says Beverly Widger, SPHR, senior VP of HR at Claremont Savings Bank.
Jack BrunerEncouraging Generics
Jack Bruner, executive VP at CVS Caremark, describes techniques for encouraging employees to move to generic medications—sometimes over the course of a few years.
Jack BrunerPrescription Adherence
Jack Bruner, executive VP at CVS Caremark, reveals new techniques for getting employees to stay on their medication—and the benefits that can result.
David SangerVisas vs. Security
Opening borders to students and workers can be balanced against security concerns, says David Sanger, New York Times correspondent and author of The Inheritance.
Andrea ElliottThe Benefits of Virtual Offices
Andrea Elliott of Pro-Link Global describes the business and HR benefits of ditching bricks and mortar, as well as some techniques her firm used to make distant employees closer.
Lewis BenavidesLearning by Negative Example
Working for someone who did not manage people well became a learning opportunity for Lewis Benavides, SPHR, associate VP of HR at Texas Woman's University.
Cynthia GibsonThe Cons of New FMLA Regs
Attorney Cynthia Gibson, with the law firm of Katz, Teller, Brant & Hild, discusses some of the potential difficulties employers may face under the new FMLA regulations.
Cynthia GibsonManage FMLA Assertively
A failure to set proper expectations up front about FMLA leave will put employers in a difficult position later on, advises attorney Cynthia Gibson of the law firm Katz, Teller, Brant & Hild.
Andrea ElliottClassic Visa Gaffes
Immigration attorney Andrea Elliott discusses some of the biggest mistakes she sees employers make when sending workers from one country to another.
Vic BuzacheroScripps' Staged Retirement
Vic Buzachero, senior VP at Scripps Health, describes the benefits to the business of implementing a program that allows workers to ease into retirement.
Vic BuzacheroLife Cycle Management
By addressing employees at various stages of their career and life development, Scripps Health has boosted its ability to attract talent, says Senior VP Vic Buzachero.
Al VivianCan I Change Your Mind?
Can peoples' attitudes about different groups really change? Al Vivian, CEO of Basic Diversity, offers his thoughts on the subject of helping people gain new perspectives.
Gary KushnerEmployers' Role in Health Care Reform
A new form of health care likely will still involve employers working with insurance providers and promoting employee wellness, says consultant Gary Kushner.
Kathleen McComberSafer Terminations
Kathleen McComber, SPHR, a senior HR professional and former SHRM Board Chair, provides tips for terminations to minimize the risk of violence.
Eric BordState-Level Immigration Reform
Eric Bord, attorney with Morgan, Lewis & Bockius LLP, discusses recent state legislation aimed at regulating the employment of unauthorized workers.
Nancy ConwayTapping Your SHRM Network
A network of SHRM members can be invaluable when seeking a job or starting a job in a new industry, says Nancy Conway, HR manager at Cabela's.
Holly CurtisThe Benefits of an MBA
Getting an MBA helped Holly Curtis, president of The People Perspective, advance her HR career, gain credibility and gain a broader business perspective.
Pamela Fagan Hutchins Losing the Human Touch
Budget cutbacks can reduce the human interaction that help prevent complaints and lawsuits, says Pamela Fagan Hutchins, SPHR, Esq., founder of Employment Practices Solutions.
Leslie Silverman Getting Around Ledbetter?
Leslie Silverman, partner with Proskauer Rose, discusses the pros and cons of adopting a different pay model to limit liability under the Lilly Ledbetter Fair Pay Act.
Leslie Silverman Minimize Ledbetter Liability
Leslie Silverman, partner with Proskauer Rose, discusses strategies for protect against pay discrimination claims under the Lilly Ledbetter Fair Pay Act.
Dr. Fareed Zakaria American Culture, Global Economy
In a changing global economy, America's culture offers businesses inherent advantages—but also challenges—says Dr. Fareed Zakaria, editor of Newsweek International.
David Sanger Focusing in a Crisis
Focusing exclusively on a current crisis—and losing sight of larger strategy—can be a common mistake, notes David Sanger, New York Times correspondent and author of The Inheritance.
Whom to Believe Harassment: Whom to Believe?
Dealing with an inconclusive finding after a harassment investigation need not be an impossible task for HR, reports Allen Smith, SHRM's manager of workplace law content.
Stacy Schaus Risk in Defined Contribution Plans
With the market meltdown, plan sponsors are weighing the risk levels in their defined contribution plans, says Stacy Schaus, defined contribution practice leader at PIMCO.
Dan Krick The Benefits of Wellness
Wellness programs benefit a company in financial and other ways, says Dan Krick, HR director at Lincoln Industries.
Dan Krick Wellness for the Family
Dan Krick, HR director at Lincoln Industries, offers two real-life examples of the importance of extending wellness initiatives to employees' families.
Nishith Desai Ethical, from the Outset
Nishith Desai, founder of the law firm Nishith Desai Associates in Mumbai, says taking an ethical stand with clients when a business is launched pays off long term.
Hunter Lott Sex Bias and Harassment
Hunter Lott, director of PleaseSueMe.com, discusses the continued presence of sex discrimination and harassment in the workplace.
Myrtle Bell The Value of Networking Groups
Myrtle Bell, associate professor at the University of Texas at Arlington, discusses the value of employee networking groups centered, for example, on race and ethnicity.
Mindy McGrath Points-Based Wellness Programs
Awarding incentive points can boost participation in wellness programs and achieve lasting behavioral change, says Mindy McGrath, a VP with Maritz Inc.
Mindy McGrath Wellness as Risk-Mitigation Strategy
Wellness programs can help both healthy and at–risk employees avoid developing chronic conditions, says Mindy McGrath, a VP with Maritz Inc.
Christine Walters Reducing Workers' Hours
Christine Walters, owner of FiveL Comp., discusses legal and practical issues that arise when a business decides to cut back employees' hours.
Dan Krick Certification and Varied Experience
Dan Krick, HR director for Lincoln Industries, says HR certification and experience on stretch assignments are keys for any professional's development.
Kathleen McComber Prepared for Violence
Kathleen McComber, SPHR, a senior HR professional and former SHRM Board Chair, recalls the value of being prepared for a potentially violent incident at the office.
Susan Stockton Benefit in Global M&As
Instead of benefits uniformity, offer what's appropriate in each country, being sensitive to cultural norms, says Susan Stockton of Corporate Growth Consultants.
Pam Bezona Recruiting for Accountability
Pam Bezona, president & chief success officer of Performance e-Source, discusses how the recruiting function can help organizations build a culture of accountability.
Hunter Lott Wage and Hour Lawsuits
Hunter Lott, director of PleaseSueMe.com, explains why the number of wage and hour lawsuits is on the rise.
Michael Cohen Domestic Partner Benefits
Michael Cohen, partner with Wolf Block, believes employers can support all employees by providing domestic partner benefits, even where legally they're not required.
Pamela Bezona Don't Force U.S. Culture on Others
Pamela Bezona of Performance e-Source says companies shouldn't force U.S. culture onto offices in other countries.
Sonia Aranza Not All the Same
Sonia Aranza, president and CEO of Aranza Communications, describes how one group of white males discovered their differences.
Diana Sadighi I Should Leave
When Diana Sadighi, HR director for Hunter Douglas Window Fashions, realized she no longer fit an old job, it was the first step to bigger and better things.
David Pease Mentoring for All Ages
Mentoring can help workers at any stage of development, says David Pease, VP of HR & Staff Development at Sebasticook Valley Hospital.
Keith Ferrazzi Overcome Negative Networking
Keith Ferrazzi, CEO of Ferrazzi Greenlight and a well-known expert on networking, offers tips for making connections in uncomfortable situations.
Suzanne Bates Speaking Authoritatively
Suzanne Bates, CEO of Bates Communications, advises HR executives on how to speak with authority when addressing the company's senior leadership.
Pamela Bezona Corporate Accountability
Pamela Bezona, president & chief success officer of Performance e-Source, discusses what leaders can do to help build a culture of accountability.
Frank Alvarez An Offer They Can't Refuse
Health incentives that are too good to pass up can run afoul of the law, cautions Frank Alvarez, attorney with Jackson Lewis LLP.
Steven Sonsino Managing Communication
Communicating key information—such as plant closings—takes careful planning if employee trust is to be maintained, says Steven Sonsino, fellow at the London Business School.
Susan Stockton Top-Level Diversity
Susan Stockton, senior VP and managing director for Corporate Growth Consultants, talks about the value of diversifying an executive team.
Martin Hopkins European Business Culture
Martin Hopkins, a partner in law firm Eversheds LLP, discusses the need to prepare for and understand the differences in the way business is conducted across Europe.
Brian Sweet Value-Based Benefits Design
By lowering co-pays and providing health coaching, employers may get cheaper, better employee health care, says Brian Sweet, Chief Pharmacy Officer at Wellpoint.
Brian Sweet Generating Buzz on Generics
Brian Sweet, Chief Pharmacy Officer at Wellpoint, discusses new potential savings from generic drugs, as well ways to promote their use among employees.
Steve Hanamura The Loneliness of Disability
Steve Hanamura, president of Hanamura Consulting, describes the isolation people with disabilities can experience in the workplace.
Ram Charan From the Author
Consultant Ram Charan describes what readers can expect to find in his new book, and what might surprise them.
Dr. Joseph Heyman, Chairman of the Board of Trustees for the American Medical Association, discusses key health care issues for employers and issuers. Ram Charan Getting the Bad News
Executives must go out of their way to receive—and share with their boards—bad economic news, says consultant Ram Charan.
Actor Terrence Howard shares insights on how to establish an environment that fosters creativity. Tony Oncidi Electronic Policies
Tony Oncidi, a partner with the law firm Proskauer Rose, says having employees sign an electronic communications policy can provide companies with legal protection.
Actor Terrence Howard discusses the value of HR--and how his late mother practiced it. Terrence Howard Work/Life Balance
Actor Terrence Howard discusses the importance of balancing work and life, drawing on examples in his own life, including losing a role in the sequel to Iron Man.
Eric Jackson, VP of innovation and research at Gap International, offers tips for creating a business culture that generates creative ideas. Don Powell Not Inappropriate
Attorney Jonathan Segal shares his thoughts on how to respond when employees allege harassment about behavior that is not illegal or even inappropriate.
Mario Emond, senior associate for Graybridge Malkam, offers tips for removing the opportunity for bias from the recruiting process. Don Powell Childhood Obesity
Employers have a vested and growing interest in addressing obesity among their employees' children, says Don Powell, CEO of the American Institute for Preventive Medicine.
Educate employees who have dependents with disabilities to help them learn how best to use health plans, advises disability benefits expert Nadine Vogel. Don Powell Wellness for Dependents
To control health care costs, wellness programs must reach out to employees' spouses and children, says Don Powell, CEO of the American Institute for Preventive Medicine.
Neusa Hirota, organizational development manager for Wutoracheen Industrial, discusses conflict resolution tools. Ed Lipsett Attracting Latino Workers
Ed Lipsett, HR Director for Nebraska Furniture Mart—winners of a 2008 SHRM Human Capital Leadership Award—discusses challenges and solutions in tapping a new labor pool.
Laraine Kaminsky, Executive VP of Graybridge Malkam, an intercultural effectiveness training and consulting firm, discusses developing and maintaining a diversity strategy. Jathan Janove Jerks at Work
Jathan Janove, an attorney with Ater Wynne LLP, uses hand puppets to illustrate how best to deal with a workplace jerk.
Lisa Giruzzi, owner of Transformational Conversations, offers tips for helping teams -- especially geographically separated ones -- function effectively. Rebecca Hastings Employee Appreciation
Rebecca Hastings, SPHR, reports on the best and worst ways to handle employee recognition. Hastings is an online editor/manager for SHRM.
Employee satisfaction rises when employers offer health care options that suit enrollees needs, says Michael Canning, a principal at Deloitte Consulting. Michael Canning Medical Homes and Health Care
Employers can play an important role in promoting the "medical home" approach to patient care, say two health care experts.
Michael Sternklar, Mercer's COO for benefits outsourcing, discusses a globally integrated approach to benefits administration. Ed Cohen Leading By Knowing
Ed Cohen, Chief Learning Officer for Satyam Computer Services, discusses why business acumen is critical to HR professionals' success.
Training and culture must work in concert for diversity to succeed, says Hannah Rudstam of the School of Industrial and Labor Relations at Cornell University. Geoffrey Matthews Award Winning Mergers
Geoffrey Matthews, HR VP at Merck Serono and a 2008 Human Capital Leadership Award winner, shares lessons learned from a large and successful merger.
Lisa Peters, the 2008 Human Capital Business Leader of the Year and CHRO of the Bank of New York Mellon, offers tips on successfully handling mergers. Nancy Blough Effective Wellness Incentives
Nancy Blough, Executive VP of the American Health Data Institute, offers advice on ways to encourage participation in wellness plans.
Jimmy Manyi of Tiger Brands discusses the link between affirmative action and diversity in South Africa. Peter Dolan Assignment Risks
Peter Dolan, partner at KPMG, points out common mistakes employers make with employees on short-term international assignments.
Jim Thelen, an attorney with Miller Canfield in Lansing, Mich., discusses responding to employees' requests to view their personnel files. Giselle Kovary Managing Employees' Parents
Giselle Kovary, co-founder and managing partner of n-Gen People Performance Inc., explains how to manage "helicopter parents."
Johnna Torsone, CHRO for Pitney-Bowes and a former employment law attorney, relates how she learned to "prudently manage risk." Lacuna Williams Develop Your Talent
Lacuna Williams, director of change enablement for Statera, discusses the value of developing and promoting employees from within.
Esther Koch, president of Encore Management, discusses the pros of providing elder care, and some low-cost options for doing so. Esther Koch Losing a Parent
An elder care consultant and an employee at an award-winning company discuss supporting employees who have lost a parent.
To show the value of consumer-directed health care, tailor your messages to specific employee groups, says Alexandra Jung, senior VP at AON Inc. Matthew Adam Microsites for Applicants
Matthew Adam, VP of NAS Recruitment Communications, explains how microsites can benefit employers and job applicants alike.
Discussing compensation strategy with employees aids their development and builds trust, says Rebecca J. Elkins, SPHR, of Elkins Consulting LLC. Dennis Davis Diminish the Drama
Dennis Davis of Ogletree Deakins says diversity training should encourage employees to avoid dramas that lead to corporate investigations.
Richard Sperling, senior consultant with the Hay Group, offers tips on communicating total rewards effectively to employees. Matthew Gay Internal Job Postings
Matthew Gay, SPHR, co-founder of Building Tomorrow's Talent, offers insights on handling internal job postings with an eye toward developing talent.
Neil Romano, assistant secretary for the Office of Disability Employment Policy, says accommodations are simply a (relatively inexpensive) cost of doing business. Josh Bersin Leaders Training Leaders
Josh Bersin, president and CEO of Bersin & Associates, discusses the benefits of having executives participate in leadership development programs.
Jimmy Manyi of Tiger Brands says South African communication is built on the ability to listen. James Thelen Record Retention
James Thelen, an attorney with Miller Canfield in Lansing, Mich., offers tips for creating an effective record retention and destruction policy.
James Brannon, VP of HR at Atlantic General Hospitals, discusses training employees to maintain the confidentiality of patient records. Corinne Carlson Designing Global Compensation
Global compensation programs must be strategic to be effective, explains Corinne Carlson, a principal at Mercer.
Snag-a-job.com CEO Shawn Boyer describes common characteristics of hourly wage workers and key criteria they look for in a job. Marty Val Hill Ethical Layoffs
Marty Val Hill, SPHR, a professor at Utah Valley University, discusses how he once handled a layoff in the most ethical manner possible.
Helping a former employer through Chapter 11 posed significant challenges, recalls Susan Stockton, senior VP and managing director for Corporate Growth Consultants. Steve Gross Rewarding Knowledge Workers
Design compensation plans for knowledge workers that promote knowledge sharing and resonate with workers' needs, says Steve Gross, group leader for Mercer.
Peter Susser, an attorney with Littler Mendelson, discusses discrimination laws in the European Union. Allen Steinberg Benefits for Phased Retirement
Modified pension plans may not be as effective at spurring phased retirement as 401(k) options and flexible scheduling, says Allen Steinberg of Hewitt Associates.
Kathryn Fisk, CHRO of Baptist Hospital South Florida, discusses how and why her organization instituted a backup dependent care program and flexible scheduling. Melanie Harrington Diversity Champions
Melanie Harrington, president of the American Institute for Managing Diversity Inc., describes the role of a corporate diversity champion.
Tony Frost, Executive Chairman of ITO International and formerly of the World Wildlife Fund, says business reasons are the most effective way to convince corporate leaders to do what is right. Neil Gordon Wellness Efforts and Unions
Neil Gordon, M.D., chief medical and science officer for Nationwide Better Health, offers tips for effectively promoting wellness in a union environment.
Retiring SHRM President and CEO Susan R. Meisinger, SPHR, challenges HR professionals at SHRM's Annual Conference in Chicago to take the HR profession to new heights. Robb Van Cleave Van Cleave Lauds Meisinger
SHRM Board Chair Designate Robb Van Cleave, SPHR, says Sue Meisinger has been a tireless advocate for the profession and for SHRM members.
Billy Dexter, CEO of Dexter and Associates, discusses the role of the CEO in advancing diversity and inclusion efforts. Nancy McKeon Compensation for Sales Managers
Steve Grossman and Nancy McKeon of Mercer's sales effectiveness practice say sales managers need a different compensation structure from sales reps.
Consultant Michele Pollard Patrick, founder and director of National Protocol, Ltd., discusses dealing with iPod-wearing employees at work. Joe Beachboard Managing Workplace Romance
Workplace policies should be established not to root out dating but to help employers manage the riskiest situations, says Joe Beachboard
of Ogletree, Deakins, Nash, Smoak & Stewart.
JoshiBoon of Employee Entrepreneurs
Mahesh Joshi, professor at the George Mason University School of Management, discusses his preliminary research findings that show a link between employee entrepreneurship and corporate financial success.
Steve Nissen, director of employment programs for the National Multiple Sclerosis Society, describes MS symptoms and how they affect disclosure decisions.
Punam Keller Benefits Focus Groups
Professor Punam Keller of the Tuck School of Business, Dartmouth College, discusses the importance of segmenting focus groups by gender to better understand benefits concerns.
Steve NissenAccommodating MS
Steve Nissen, director of employment programs for the National Multiple Sclerosis Society, offers tips on working with employees who have MS.
Mike LoseyWho Leads Diversity?
Mike Losey, former president and CEO of SHRM, says every manager should own diversity efforts.
Janet ParkerParker, SHRM Help the President
Janet Parker, SPHR, Board Chair of the Society for Human Resource Management, discusses representing the profession and SHRM on the President's Advisory Council on Financial Literacy.
Richard SperlingPay for Performance
Richard Sperling, senior consultant for the Hay Group, offers insights on making pay for performance work.
Kathy GurchiekStructured Interviews
HR News associate editor Kathy Gurchiek interviews Sheldene Simola, assistant professor of the business administration program at Trent University in Ontario, Canada, on conducting structured—versus unstructured—job interviews.
Lester S. RosenDatabases and Background Checks
Lester S. Rosen, president of Employment Screening Services, says it will be a while before a single database can help employers conduct background checks.
Punam KellerSocial Marketing for Benefits
Professor Punam Keller of the Tuck School of Business, Dartmouth College, discusses using social marketing to encourage employees to participate in benefits programs.
Deborah AnconaX-Team Mistakes
Employers make several common mistakes when developing externally facing teams, says Deborah Ancona of the MIT Leadership Center.
Shawn BoyerRecruiting Hourly Workers
Snag-a-job.com CEO Shawn Boyer offers four tips that companies can use to better recruit hourly workers via their corporate web sites.
Ames GrossBusiness in Asia
Ames Gross, president of Pacific Bridge Inc., discusses business trends in several Asian countries.
Susan GurleyLaptop Seizures
Susan Gurley, executive director of the Association of Corporate Travel Executives, provides tips on lessening the impact if an executive's laptop is seized at the border.
Christine WaltersReturning Veterans' Rights
Christine Walters, owner of FiveL Comp., says employers often aren't aware of some of their obligations to returning veterans.
Adam TurteltaubCodes of Conduct
Adam Turteltaub, corporate relations executive for LRN, offers tips for executives tasked with developing and implementing codes of conduct.
Monica BarronAdvice on Outsource Advisors
Monica Barron, VP of Research at the Everest Research Institute, offers tips for HR professionals who plan on working with outsource advisors.

Dan ShandlerBusiness Plans for Consultants
Dan Shandler, Marymount University's assistant vice president of graduate and adult education, tells why consultants need a business plan, and provides steps they should take before writing the plan.

Ann ClarkConsultants' Roles in Disaster Planning
Ann Clark, CEO of ACI Specialty Benefits, offers insights into the ways consultants can help companies prepare disaster plans.
Bob FulmerKnow HR and the Business
Bob Fulmer, distinguished visiting professor of strategy at Pepperdine University and academic director at Duke University for Corporate Education, says HR professionals need to understand both the business and the profession.
Anita ZanchettinGlobal Diversity
Anita Zanchettin, chief solutions officer and director of global diversity and inclusion at Aperian Global, discusses challenges and techniques to consider when rolling out a global diversity program.
Judy YoungTailored Accommodations
Judy Young, vice president of national program development for Abilities Inc. and the National Business and Disability Council, says accommodations should match individual needs.
Ed FoulkeSafety Savings
Ed Foulke, assistant secretary of labor for occupational safety and health at the Occupational Safety and Health Administration, says safety programs save both lives and money.
Smoking CessationSmoking Cessation Programs
Companies that offer a package of benefits -- rather than just one -- are successfully helping employees to quit smoking, reports Stephen Miller, manager of SHRM's online Compensation & Benefits focus area.
Eric DrummondA Global Mindset
Eric Drummond, head of international HR for the National Basketball Association, tells why it is important for HR managers to adopt global perspectives.
Steve ClarkHR in M&As
Steve Clark, chief of benefits planning and strategic design for Deere & Co., discusses lessons learned by the organization relating to mergers and acquisitions.
Mike LoseyHR Knowledge for HR Newbies
Mike Losey, former CEO of the Society for Human Resource Management, discusses the importance of learning the HR body of knowledge—and the potential rewards that may result, especially for those new to the profession.
Randy TysonHR Tech Skills
Randy Tyson, director of global HR technology for Buck Consultants, discusses why HR professionals need tech skills.
Mike LoseyOutsourcing in Emergencies
Ann Clark, CEO of ACI Specialty Benefits, discusses the need to plan for outsourcing staffing functions in disaster situations.
Tricia DanielsonExpat Taxes
Tricia Danielsen, senior consultant with ORC Worldwide in New York, reviews taxation of U.S. expatriates' income and benefits.
Glenn RodriguezHispanic Diversity
Glenn Rodriguez, dean at McKendree University in Louisville, Ky., points out some of the many differences between various Hispanic groups.
Rich HorwathHR Owns the Table
Rich Horwath, founder and president of The Strategic Thinking Institute, says HR should stop worrying about getting a seat at the table and recognize that they own the table.
Gary KushnerEmbracing Investment Advice
Gary Kushner, president of Kushner & Co., sees a lot of benefit in offering customized retirement investment advice to employees.
Angela FishTargeted Disease Management
Angela Fish, benefits manager for Schneider National Inc., discusses the company's disease management program, which focuses on sleep apnea.
Monserrat Miller'No Match' Regulations
Montserrat Miller, attorney with Greenberg Traurig, provides details on the anticipated Social Security Administration's "No Match Letter" rules.
Laraine KaminskyExecutive Buy-in for Diversity
Laraine Kaminsky, executive vice president of Graybridge Malkam, an intercultural effectiveness training and consulting firm, offers tips for getting executives to accept diversity efforts.
Tony PilznerCutting Back on DB Plans
Toni Pilzner, ERISA attorney with Butzel Long, offers insights on the steps employers need to take when cutting back a defined benefit retirement plan.
Paige VesuvioMastering the Job Fit Challenge
Paige Vesuvio, vice president with St. Petersburg, Fla.-based talent management firm First Advantage, discusses what companies should be doing to ensure they have the right employees in the right jobs at the right time.
Steve LishanskyManaging Performance
Steve Lishansky, senior partner at Koanetic Consulting International, discusses the importance of helping clients understand that performance management maybe vital to their organizations.
Sharon KossPay and Performance
The late Sharon Koss, former president of Koss Management Consulting, discusses linking employee pay and performance--and the potential drawbacks of doing so incorrectly.
Debra RuhAccess for Disabled Workers
Debra Ruh, president and founder of TecAccess, discusses making application and HR systems accessible to all workers.
Sharon KossTotal Comp: Retention Tool
The late Sharon Koss, former president of Koss Management Consulting, discusses using compensation and benefits strategically to boost employee retention.
Tom Kelley, senior vice president for client services at Ameriben/IEC Group and former SHRM national chair, discusses deliverables in a request for proposal (RFP) and cost/benefit analysis.
Patti PerezDetermining Witness Credibility
Patti Perez, SPHR, president of Puente Consulting, offers tips on assessing witnesses' credibility when conducting workplace investigations.
Christina BurrowsCommunicating with Hiring Managers
Christina Burrows, PHR, a staffing consultant at Microsoft, offers tips for communicating with hiring managers-and keeping them engaged in the hiring process.
Patti PerezPost-Investigation Communication
Patti Perez, SPHR, president of Puente Consulting, discusses the importance of communicating after a workplace investigation with not only the primary parties involved, but witnesses as well.
Toni PilznerSwitching to a D.C. Plan
Toni Pilzner, ERISA attorney with Butzel Long, discusses how employers often handle moving to a defined contribution retirement plan from a defined benefit plan.
Regina AllenWelfare to Work, I
Regina Allen discusses the benefits she gained from participating in Project Match.
Mary WilloughbyDisabled Are Able to Help
Mary Willoughby, director for human resources at the Center for Disability Rights in upstate New York, discusses people with disabilities as an untapped labor pool.
Joyce BaileyWelfare to Work, II
Joyce Bailey says the staff at Project Match inspired her to keep attaining more and more education.
Ed FoulkeLinking Safety and Productivity
Ed Foulke, assistant secretary of labor for occupational safety and health at the Occupational Safety and Health Administration, says focusing on safety pays productivity dividends too.
Bart ValdezScreening Requires Integrated Info
Integrating information is vital to the employment screening process, says Bart Valdez, president of the employer services division of St. Petersburg, Fla.-based talent management firm First Advantage.
Toni PilznerThe Word on Wellness
Toni Pilzner, ERISA attorney with Butzel Long, discusses some of the legal issues associated with employer wellness initiatives.
Karen StoryMarketing for Consultants
Karen Storey, president of the training consultancy Interactive Training, offers new consultants advice on marketing their businesses.
John SullivanPeople Management Metrics
John Sullivan, professor at San Francisco State University, says focusing supervisor's attention on people management and hiring requires the use of metrics, rewards and public scrutiny.
David WilliamsFree Tax Help for Employees
David Williams, director of electronic administration for the Internal Revenue Service (IRS), shows how HR can help employees take advantage of an IRS program offering free tax preparation services.
Matthew AdamCommunicating with Applicants
Matthew Adam, VP of NAS Recruitment Communications, offers tips on high-tech ways to communicate with job applicants.
Sharon KossSetting Compensation
The late Sharon Koss, former president of Koss Management Consulting, discusses how to determine base and incentive compensation amounts.
Alan BlinderGlobal HR Influences
Alan Blinder of Princeton University discusses some of the global factors—such as labor supply and the growth of outsourcing—that are affecting the practice of HR.
Andrew GreenfieldCitizenship Status Discrimination
Immigration lawyer Andrew Greenfield, of the law firm Fragomen, Del Rey, Bernsen, & Loewy, discusses what questions employers can ask of foreign job candidates.
Grace OdumsStrategic Planning
Grace Odums, diversity consultant, talks about diversity strategic planning.
Kendra DuckworthCubicle Accommodations
Kendra Duckworth, human factors consultant at the Job Accommodations Network, shares two examples of accommodations made to help workers function effectively in cubicles.
Paul SalvatoreSupervisor Records
Paul Salvatore, partner with Proskauer Rose, reflects on company liability for managers' personnel records.
Mark FogelLeaders Take Risks
To be effective, HR and other executives must be willing to take risks -- and learn from their mistakes -- says Mark Fogel, VP of HR and administration at Leviton Manufacturing and the SHRM 2007 Human Capital Business Leader of the Year.
David Geneson and Robert RoseCorporate Investigations
Sheppard and Mullin attorneys David Geneson and Robert Rose discuss key elements of successful corporate investigations.
Georgette BennettReligion vs. Sexual Orientations
Georgette Bennett, founder of the Tanenbaum Center for Interreligious Understanding, discusses conflicts between employees whose religious views clash with policies calling for inclusion of gay, lesbian, bisexual or transgender employees.
Leonard SmithFrom the Beginning
Leonard Smith--teacher, author, and a founding member of SHRM-recounts how the Society got its start in the 1940s and grew into an international success.
Franchette RichardsExpat Experience for HR
Global HR strategy consultant Franchette Richards, GPHR, discusses how expatriate experiences have helped her grow as an HR professional.
John SimekDigital Sleuths
John Simek, vice president of Sensei Enterprises in Fairfax, Va., says experts in computer forensics can help employers gather important digital evidence.
Gary KushnerOutsourcing: Get Back Performance Data
Gary Kushner, president of Kushner & Co., provides insight on choosing outsource providers able to collect and give HR usable performance data.
Larry HicksUnderstanding PBM Pricing
Larry Hicks, senior consultant with the Hay Group, discusses potential concerns regarding drug prices in pharmacy benefit management plans.
Lindsay JohnstonArrested Development
Lindsay Johnston, a former employment law attorney who now works as VP of HR at PJM Interconnection Ltd., discusses common misperceptions employers have regarding the use of arrest records in the hiring process.
Larry HicksOutsourcing PBM
Larry Hicks, senior consultant with the Hay Group, discusses issues involved in outsourcing pharmacy benefit management programs.
Valerie FredericksonExecutive-Level Diversity
Valerie Frederickson, CEO of HR excutive search firm Valerie Frederickson & Co., explains how organizations can build a pipeline of diverse candidates to prepare for future executive-level openings.
Beth ClarkGet Thee Three Mentors
Beth Clark, CEO of Allegro Training & Consulting, explains why any professional needs multiple mentors and how best to tap their expertise.
David LichtenbergN.J. Gender Identity Law
David Lichtenberg, an attorney with the Morristown, N.J., office of Jackson Lewis, recommends changes to employment policies in response to new state laws prohibiting discrimination based on gender identity.
Andrew GreenfieldProductive Work
Immigration lawyer Andrew Greenfield, of the law firm Fragomen, Del Rey, Bernsen & Loewy, provides employers with advice on what constitutes "productive work," to what questions employers can ask of foreign job candidates.
Lynn ShotwellImmigration Reform Requirements
Lynn Shotwell, executive director of the American Council on International Personnel, explains the qualities that any immigration reform should possess.
Patricia PerezUnfairness and Diversity
Patricia C. Perez, SPHR, an employment attorney and founder of Puente Consulting, discusses how perceived unfair treatment can affect diversity initiatives, and how to address managers who appear to be treating workers unfairly.
Seymour AdlerSelling Consulting Services
Seymour Adler, senior vice president with Aon Consulting, discusses offering generalized versus specialized consulting solutions.
Michael LotitoReasons for Lawuits
Mike Lotito, partner with the law firm Jackson Lewis, says two factors prompt California employees to sue in greater numbers than their counterparts in other states.
Pedro Borda HartmannHR in Mexico
When in Mexico, HR professionals often don't communicate in Spanish, says Pedro Borda Hartmann, director general of the HR association Asociacion Mexicana en Direccion de Recursos Humanos.
Steve CyboranPutting PTO in Place
Steve Cyboran, vice president at Sibson Consulting, addresses some of the challenges of instituting a paid-time-off plan.
David CopusLawsuits from Internet Applicants?
David Copus, of the law firm Ogletree Deakins, says employers may face litigation risks under the Internet applicant rule for gathering too little—or too much—information.
Gregory AlvarezBeyond the FMLA
Gregory Alvarez, an attorney with Jackson Lewis in Morristown, N.J., explains the interplay between the Family and Medical Leave Act and the Americans with Disabilities Act when employees seek medical leave.
Steve GrossOutsourcing HR
Steve Gross, global leader of broad based rewards for Mercer HR Consulting, shares his insights on outsourcing of HR and other functions.
Mike LotitoAnother Country, Legally Speaking
Mike Lotito, partner with the law firm Jackson Lewis, describes how employment law in California differs from the rest of the country.
Matthew AdamApplicants in the Virtual World
Matthew Adam, VP of NAS Recruitment Communications, discusses the issues involved in meeting applicants in virtual game settings.
Audrey MrossCooperation Game
Attorney Audrey Mross discusses the growing bond between HR, legal counsel and information technology professionals.
Bob EnderleCommunity Day
Bob Enderle, director of organizational development, diversity and community relations for Medtronic Microelectronics Center, discusses the company's support of employee volunteer efforts.
Monica BarronStrategic Outsourcing
Monica Barron, VP of Research at the Everest Research Institute, says wise executives must take into account the nature of the work being outsourced-and the work that remaining employees will be asked to do.
Steve GrossTargeted Rewards
Steve Gross, global leader of broad based rewards for Mercer HR Consulting, says HR professionals in the future will need to more carefully target rewards to their most valuable employees.
Debbie BullockNever Stop Networking
Debbie Bullock, director of human resources for the Brandywine School District in Delaware, says HR professionals should network whether or not they are actively job searching.
Kelly WatsonJob Sharing
Kelly Watson, president and founder of Career Partners, discusses her company's experiences helping employers create and manage job sharing.
Lindsay JohnstonVerifying Applicant Data
Lindsay Johnston, a former employment law attorney who now works as VP of HR at PJB Interconnections Ltd., offers tips on verifying the information submitted by job applicants.
Susan FranerDisabled Do Great Work
Susan Franer, clinical program manager for Cincinnati Children's Hospital Medical Center, offers two examples of disabled workers who provide exceptional quality of work.
Antonio Ruiz-QuintanillaHiring Disabled Applicants
Antonio Ruiz-Quintanilla, Director of Cornell University's Disability and Business Technical Assistance Center, discusses methods for expanding your labor pool to include individuals with disabilities.
Manesh RathPersonnel Records
Manesh Rath, partner with Keller and Heckman, discusses employers' legal obligations-and best interests-regarding employee access to personnel files.
Aneeta MadhokEmployment Law in India
In India, the legal aspects of discrimination and diversity are very different from those in the U.S., says Aneeta Madhok, HR professor and dean of the Center for HR Management.
Gary ForseeTone at the Top
Gary Forsee, CEO of Sprint Nextel (and former CEO of Sprint), discusses how to create a people-friendly workplace.
Joyce OlinerConsultants Offering Training
Training consultant Joyce Oliner offers advice on the types of training that consultants can offer, breaking into the training field and pitching clients.
Greta Green-GentileMarketing Total Rewards
Greta Green-Gentile, compensation and benefits manager for Heineken USA, offers insights on informing employees about the value of their total rewards package.
Peg CarverHouse Calls
Peg Carver, vice president of client services for Carena Inc., explains the ROI on employer-provided medical house calls.
Ames GrossRecruiting in China
Ames Gross, president of Pacific Bridge Inc., offers an assessment of the skills shortage in China, and how to attract and retain needed workers.
Krishna McVey, SPHRI-9 Compliance
Krishna McVey, SPHR, an attorney with Michelin North America, discusses best practices to ensure I-9 compliance -- and the risks of failing to comply.
CEA2007 Creative Excellence Awards
Take a look at the recruiting advertisements that were honored at the 2007 Creative Excellent Awards. The presentation took place at SHRM's recent Staffing Management conference in New Orleans.
Wendy Bliss, J.D., SPHR, founder of Bliss & Associates Consulting and author of the SHRM book The Essentials of Project Management, offers tips on obtaining important project management skills.
Grace OdumsAvoiding Stereotypes
Grace Odums, diversity consultant, discusses the strategic value of recognizing differences within similar groups of employees — and customers.
Tracy BrownGlobal View of Age
Tracy Brown, president of Diversity Trends, says employers must be aware of the ways in which similar age groups differ from one country to another.
Judie Goe, director of recruitment and compensation at Scottsdale Healthcare, discusses loan repayment as a recruitment and retention tool.
Steve JoyceGainsharing Agreements in Outsourcing
Steve Joyce, managing director of the Hackett Group, discusses the issues that affect when and how gainsharing agreements may be reached.
Pavneet UppalThe Woebegone Effect
Pavneet Uppal, attorney with Ogletree Deakins, sees too many performance management systems where all employees are above average.
John KaoGlobal War for Talent
John Kao, former Harvard Business School professor, discusses a possible "talent deficit" that may occur in the United States
Sandy RosenbergDiscrimination Laws
Maryland Del. Sandy Rosenberg explains the reason why most states have revised discrimination laws to permit court claims.
Tom DarrowRPO for Smaller Firms
Tom Darrow, principal of Talent Connections, LLC, says Recruitment Process Outsourcing (RPO) is becoming more common at smaller firms, where in-house specialized recruiting skills are less likely to be available.
Martha ArtilesOutsourcing in Mexico
Moving workers to outside organizations has given outsourcing a bad name in Mexico, says Pedro Borda Hartmann, director general of the HR association Asociacion Mexicana en Direccion de Recursos Humanos.
Stuart ClarkOn-Site Health Care
Stuart Clark, executive vice president at Comprehensive Health Services, explains how on-site health clinics can increase the effectiveness of consumer-directed health plans and disease management initiatives.
Martha ArtilesHiring Workers with Disabilities
Martha Artiles, chief diversity officer for Manpower, says focusing on abilities-not disabilities-is vital.
Valda Boyd FordPolitical Correctness
Valda Boyd Ford, CEO of the Center for Human Diversity, discusses overcoming the potential paralysis that political correctness can cause.
Debra RuhHiring Workers with Disabilities
Debra Ruh, president of TecAccess, says disabled workers provide an excellent source of uniquely qualified talent to her organization.
Cari Dominguez, principal at Dominguez and Associates and former chair of the Equal Employment Opportunity Commission, discusses how a mediation program can benefit both employers and workers.
Katherine McCaryHiring Workers with Disabilities
Katherine McCary, vice president at SunTrust Bank, says employers must pay greater attention to underserved populations of disabled workers.
Yvette Thompson2007 Human Capital Awards: IBM
Yvette Thompson, program manager for training and development at IBM, reviews how IBM set up its award-winning employee development program, Blue Opportunities.
Susan FranerHiring Workers with Disabilities
Susan Franer, clinical program manager for Cincinnati Children's Hospital Medical Center, says hiring disabled workers provides both recruiting and customer service benefits.
Yvette Thompson2007 Human Capital Awards: IBM
Yvette Thompson, program manager for training and development at IBM, details approaches to overcoming manager objections to an employee development program.
Don Dowling and Oliver BrettleAge Discrimination in the UK
White & Case attorneys, New-York based Don Dowling and London-based Oliver Brettle, discuss the new United Kingdom regulations prohibiting age discrimination.
Mark Fogel2007 Human Capital Awards: Mark Fogel
Mark Fogel vice president of HR and administration at Leviton Manufacturing, discusses how he became a business partner and built relationships at his company.
Daniel FeldmanCredible Consulting
Daniel Feldman, corporate social responsibility (CSR) legal consultant, lists the type of background a CSR consultant should have.
Tracy BrownCoaching Younger Workers
Tracy Brown, president of Diversity Trends, offers advice for helping younger workers become successful in the workplace.
Pedro Borda HartmannCalculating Raises in Mexico
Pedro Borda Hartmann, director general of the HR association Asociacion Mexicana en Direccion de Recursos Humanos, explains how labor groups play a role in determining raises in Mexico.
Scott Mezistrano, senior manager of government relations for the American Payroll Association, discusses online options for verifying employment eligibility.
Manesh RathThreat Communication
Manesh Rath, an attorney with Keller and Heckman LLP, discusses ways to increase safety by improving communication about potential threats of workplace violence.
Gary KushnerCash Balance Plans
Gary Kushner, president of Kushner & Co., discusses trends in retirement plans, including how cash-balance can be an attractive option for employers seeking to move out of the defined benefit arena.
Suzanne SchmalbachEuropean Works Councils
Suzanne Schmalbach, discusses working with works councils and their role in legal compliance.
Lynn OutwaterEngagement or Union?
Lynn Outwater, an attorney with Jackson Lewis in Pittsburgh, explains the importance of employee engagement in union avoidance.
Beth ClarkCross-Cultural Mentoring
Beth Clark, CEO of Allegro Training & Consulting, says diversity efforts fail when they don't include cross cultural mentoring.
Tom WotringLabor Focuses on Benefits
Tom Wotring, attorney with the law firm Shepard Mullin, discusses the growing importance of employee benefits in labor negotiations.
Toni PilznerCash Balance Plans
Toni Pilzner, ERISA attorney with Butzel Long, offers tips for employers offering cash balance plans.
Rich WellinsPreparing Global Leaders
Rich Wellins, senior vice president at Development Dimensions International (DDI), discusses some best practice methods for preparing potential global leaders for their assignments in countries outside of the United States.
Victor CerdaImmigration Liability
Victor Cerda, former chief of staff for Immigration and Customs Enforcement (ICE), discusses penalties for hiring illegal immigrants.
Adam EichstadtFunding Retiree Health
Adam Eichstadt, senior group and health care consultant for Watson Wyatt Worldwide, discusses the advantages of using health reimbursement arrangements to fund retiree health benefits.
Brian DixonIncentive Pay Practices
Attorney Brian Dixon discusses the characteristics of a good incentive plan.
Phyllis HartmanWorkforce Readiness
Phyllis Hartman, president of PGHR Consulting, offers tips on winning over top executives and starting a program to boost workforce readiness in your community.
Employment attorney Sue Willman of Spencer Fane Britt & Browne LLP in Kansas City, Mo., discusses steps employers can take to keep domestic disputes from spilling over into the workplace.
John Kemp, attorney and partner in Powers, Pyles, Sutter and Verville, P.C., and executive director and general counsel for the U.S. Business Leadership Network, discusses the need for greater understanding and training about etiquette.
Ames GrossChinese Labor Union
Ames Gross, president of Pacific Bridge Inc., says playing hardball with a Chinese union isn't savvy.
Mike LoseyWhen to Leave Your Job
Mike Losey, former president and CEO of SHRM and a long-time HR executive, offers insights on deciding when it's time to leave your current position.
New OrleansNew Orleans
On April 22, SHRM Staffing Management Conference attendees volunteered their time to the Beacon of Hope in New Orleans.
Allen Smith Reports'Me Too' Testimony
Allen Smith, SHRM's manager of workplace law content, reports on a case before the Supreme Court that could have significant repercussions for HR professionals.
Brian DixonCommunications Policies
Declan Leonard, partner at ALBO & OBLON, reveals the importance of policies for employee use of e-mail and other communications technologies.
John Kemp, attorney and partner in Powers, Pyles, Sutter and Verville, P.C., and executive director and general counsel for the U.S. Business Leadership Network, discusses affinity groups for employees with disabilities.
Brian DixonUnion Cards
James Ferber, attorney for Littler Mendelson, says employees don't always sign union cards willingly, or with full understanding of what they are doing.
Vicki Hess, principal of Catalyst Consulting, discusses her service consulting businesses and how she makes sure to match her strengths with clients' needs.
Steven Friedman, an attorney at Littler Mendelson, discusses deferred compensation and the new 409A final rule.
Glenn Rodriguez, dean at McKendree University in Louisville, Ky., discusses how different concepts of time can affect perceptions of Hispanic workers.
Brian Dixon, an attorney with Littler Mendelson, discusses legal and other issues to consider when drafting an incentive plan.
Sandy Lutz, director of the Health Research Institute, PricewaterhouseCoopers, discusses strategies for price and quality transparency in health care, and how employers can spur these initiatives.
NLRB Chairman Robert Battista discusses two cases involving the voluntary recognition of unions.
Norm Howard, director of HR for the W.K. Kellogg Foundation, discusses how to handle the employment relationship outside of the United States, where at-will employment is far from standard.
Jacqueline Richardson of CNA Financial Corp. discusses strategic workforce planning.
Cari Dominguez, principal at Dominguez and Associates and former chair of the Equal Employment Opportunity Commission, addresses the changing face of diversity.
Les Brown, speaker and trainer, offers advice on communicating effectively
Jathan Janove, an attorney with Ater Wynne LLP in Portland, Ore., offers advice on how to respond when managers try to rush through the termination process without proper preparation.
Annie McKee of Teleos Leadership Institute on the importance of leaders' self-awareness.
Pavneet Uppal and Robert Bettac, attorneys with Ogletree Deakins, discuss return-to-work challenges for employees recovering from trauma.
Eric Drummond, GPHR, discusses HR trends in China.
At a workforce and education summit sponsored by the U.S. Chamber of Commerce, Ben Bernanke, Chair of the Federal Reserve System, spoke of the importance of investing in continual worker development.
Ted Daywalt, president of VetJobs.com, offers advice to make sure that both your own systems and those of your providers-such as job boards-are as secure as possible.
Joe Beachboard of Ogletree, Deakins, Nash, Smoak & Stewart discusses the factors driving retaliation claims.
Gary Kushner, president of Kushner & Co., discusses how to recognize and maximize the potential benefits wellness programs.
Eric Drummond, GPHR, discusses assigning employees to smaller cities in the interior of China.
Lorelei Carobolante, SPHR, GPHR, CEO of G2nd Systems Inc., in San Ramon, Calif., discusses how use of slang and cultural references can muddy international communication.
Congressman Kendrick B. Meek (D.) of Florida speaks before SHRM members visiting Capitol Hill.
Antonio Ruiz-Quintanilla, Director of Cornell University's Disability and Business Technical Assistance Center, discusses potential advantages of hiring disabled workers.
SHRM members discuss their Capitol Hill experiences during the Law & Legislative Conference.
Eric Dreiband, former general counsel for the EEOC, offers tips on how to more smoothly handle investigations by the agency.
Professor Edward Lawler discusses the interaction between HR and corporate boards.
Kendra Duckworth, human factors consultant at the Job Accommodation Network, discusses the legal and practical issues involved in dealing with a hidden disability.
Toni Pilzner discusses the need to align benefit plan documents with communications to employees.
Kendra Duckworth, human factors consultant at the Job Accommodation Network, offers insights and advice on how to accommodate workers with psychiatric and other hidden disabilities.
Wyoming Senator Mike Enzi addressed SHRM members visiting Capitol Hill.
Steve Joyce, managing director of the Hackett Group, offers employers advice on ways to better manage the outsourcing of talent management.
Professor Edward Lawler discusses the use of HR information in corporate annual reports.
Jonathan Segal, a partner at the law firm of Wolf Block and a long-time contributor to HR Magazine, discusses the potential legal risks of embracing stereotypes based on gender.
Elaine Chao speaks at SHRM's 2007 Law & Legislative Conference.
Mike Losey suggests how to focus your job search so you get the job you truly desire.
Steve Joyce, managing director of The Hackett Group, discusses how his organization responds to requests for proposals (RFPs).
Rich Wellins, senior vice president at Development Dimensions International (DDI), says leaders who are arrogant and unwilling to consider new ideas often take steps that doom international business ventures.
Having an externally focused team offers key business advantages to employers, says Deborah Ancona of the MIT Leadership Center.
Debbie Bullock, HR Director for the Brandywine School District and Mike Losey, former CEO of the Society for Human Resource Management, discuss the importance of valuing interpersonal interactions for HR professionals.
Mark Fogel Key HR Skills
There are several key skills HR professionals must possess to remain effective, says Mark Fogel, VP of HR and administration at Leviton Manufacturing and the SHRM 2007 Human Capital Business Leader of the Year.
Dennis Davis, president of the HELP Center in Vista, Calif., offers tips on preparing a policy to protect against workplace violence-and explains why such preparation is necessary.
Lyn Heward Creating a Creative Environment
Lyn Heward, director of creation for Cirque de Soleil, discusses tapping aspects of HR to create an environment where creativity flourishes.
Mike Losey Maintaining Credibility
Mike Losey, former president and CEO of SHRM and a long-time HR executive, says keeping your credibility intact is vital for all HR professionals.


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