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Measures and Metrics

Taskforce Chair: Mr. Jeremy Shapiro
Associate Taskforce Chair: Mr. Brian Kelly

SHRM Contact Information:
Ms. Denise Bailey Clark, Director, HR Standards Department
Ms. Amanda Benedict, Manager, HR Standards Department
Ms. Joy Qu, Coordinator, HR Standards Department

Taskforce Workspace

Develops standards and specifications for the measures and metrics that quantitatively and qualitatively describe the performance of Human Resource organizations.

Active Standards Projects