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Workplace Dispute Resolution
 

By Richard A. Posthuma, J.D., Ph.D., GPHR, SPHR  4/26/2010
 

 

This three-in-one learning module, designed for advanced undergraduate or graduate students with a basic understanding of negotiation and conflict management concepts, explores negotiation, mediation and alternative dispute resolution (ADR). The module is designed so that instructors can pick and choose parts from one or more sections, although it is recommended that all three modules be used in sequence if time permits. 

This learning module includes an instructor’s manual with optional learning activities, a student workbook and four PowerPoint presentations that can be downloaded individually: Introduction to Negotiation Concepts, Managing Difficult Conflicts, Introduction to Mediation Concepts and Designing an Internal ADR Program. 

It is an excellent supplement to course work related to negotiation, labor relations, employee relations, collective bargaining, employment law and dispute resolution.

 



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